Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
It's ok I guess
on June 7, 2025
Posted by: SalinaBear
[This review was collected as part of a promotion.] It's a good phone it takes great pictures and the AI is really great but I don't like to game on it.... The wifi drops constantly
Value
3
Response from Samsung USBy R&R, June 9, 2025
Hey there SalinaBear,
We’re thrilled to hear that you’re enjoying your Galaxy A15 5G! The camera setup on your device is among the best in the mobile market, and with its impressive 50MP camera, you can capture every detail in stunning clarity. Although this device doesn’t have the full range of Galaxy AI features, it offers many innovative enhancements that make your interaction with it seamless and enjoyable. If you find that your Wi-Fi connection is fluctuating, consider resetting your Wi-Fi connection to help establish a stronger link. To do this, open the network settings by navigating to Settings, tapping on General Management, and selecting Reset. You can reset your network settings here. For any concerns with your mobile connection, choose ‘Reset Mobile Network Settings.’ For Wi-Fi and Bluetooth connections, select Reset Wi-Fi and Bluetooth settings. Once you do that, tap Reset settings and, if prompted, enter your security credentials before confirming with Reset. For additional guidance on your Wi-Fi connection, check out “Galaxy phone or tablet Wi-Fi connection issues.” Thank you for your feedback—we truly appreciate you and wish you an enjoyable Samsung experience!
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re thrilled to hear that you’re enjoying your Galaxy A15 5G! The camera setup on your device is among the best in the mobile market, and with its impressive 50MP camera, you can capture every detail in stunning clarity. Although this device doesn’t have the full range of Galaxy AI features, it offers many innovative enhancements that make your interaction with it seamless and enjoyable. If you find that your Wi-Fi connection is fluctuating, consider resetting your Wi-Fi connection to help establish a stronger link. To do this, open the network settings by navigating to Settings, tapping on General Management, and selecting Reset. You can reset your network settings here. For any concerns with your mobile connection, choose ‘Reset Mobile Network Settings.’ For Wi-Fi and Bluetooth connections, select Reset Wi-Fi and Bluetooth settings. Once you do that, tap Reset settings and, if prompted, enter your security credentials before confirming with Reset. For additional guidance on your Wi-Fi connection, check out “Galaxy phone or tablet Wi-Fi connection issues.” Thank you for your feedback—we truly appreciate you and wish you an enjoyable Samsung experience!
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device has been great I really like it
on June 7, 2025
Posted by: Smoke794
[This review was collected as part of a promotion.] I play games texting and calling and surf the internet I really like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 8, 2025
Posted by: D82faddley
[This review was collected as part of a promotion.] There's nothing I don't love about this phone
Best model yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very user friendly and goes beyond my expectations
on June 8, 2025
Posted by: TrippyTrunks
[This review was collected as part of a promotion.] The ai integrated in the phone is next gen it almost seems fiction.. but it's not !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 8, 2025
Posted by: Trunks
[This review was collected as part of a promotion.] The ai and the user interface are beyond my expectations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A galaxy beyond
on June 8, 2025
Posted by: Road4fun
[This review was collected as part of a promotion.] Ilike the feel of the phone and it's faster than my last galaxy. The imaging and text clarity are phenomenal. All in all it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on June 8, 2025
Posted by: Alphap
[This review was collected as part of a promotion.] This device is amazing, at frist I was skeptical about it. I'm not sure how great the software works, but after spending time learning it. It's amazing. I use it for all of my gaming and watching live sporting events. Galaxy AL is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Six-Month Journey with the Samsung Galaxy A15 5
on June 8, 2025
Posted by: AllaStovall
[This review was collected as part of a promotion.] As a graphic designer and aspiring coder, my phone is central to my creative process. For six months, the Samsung Galaxy A14 5G has been an indispensable, budget-friendly companion, easily meeting my demanding creative and learning needs.
Built for Creativity
While a bit bulky, the A14 5G feels robust and secure in hand – perfect for extended use. Its 6.6-inch Full HD display truly shines for graphic design, offering crisp visuals and accurate colors. The 90Hz refresh rate makes every interaction, from design work to coding tutorials, feel incredibly smooth and responsive. This vibrant screen is a non-negotiable for my passion, and the A14 5G absolutely delivers.
Powering My Passions
The MediaTek Dimensity 700 processor with 4GB of RAM might seem modest, but it's surprisingly potent. This phone offers "unlimited capabilities" for my graphic design projects, homework, and basic coding (JavaScript, Python). It effortlessly handles multiple apps, letting me flow between tasks without a hitch. It genuinely supports my creative and learning workflow.
While a bit bulky, the A14 5G feels robust and secure in hand – perfect for extended use. Its 6.6-inch Full HD display truly shines for graphic design, offering crisp visuals and accurate colors. The 90Hz refresh rate makes every interaction, from design work to coding tutorials, feel incredibly smooth and responsive. This vibrant screen is a non-negotiable for my passion, and the A14 5G absolutely delivers.
Powering My Passions
The MediaTek Dimensity 700 processor with 4GB of RAM might seem modest, but it's surprisingly potent. This phone offers "unlimited capabilities" for my graphic design projects, homework, and basic coding (JavaScript, Python). It effortlessly handles multiple apps, letting me flow between tasks without a hitch. It genuinely supports my creative and learning workflow.
Lasting Power, Solid Camera
The 50MP main camera is a pleasant surprise, capturing sharp photos perfect for design inspiration. And the 5000mAh battery is a standout! I easily get two days of use, even with heavy creative work. This exceptional longevity means I'm never tied to a charger, which is invaluable when I'm deep in a project. While charging isn't the fastest, this battery life is worth every second.
The 50MP main camera is a pleasant surprise, capturing sharp photos perfect for design inspiration. And the 5000mAh battery is a standout! I easily get two days of use, even with heavy creative work. This exceptional longevity means I'm never tied to a charger, which is invaluable when I'm deep in a project. While charging isn't the fastest, this battery life is worth every second.
Value
5
Written by a customer while visiting Samsung US