Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Love my Galaxy
on June 3, 2025
Posted by: Rox45cleanfreak
[This review was collected as part of a promotion.] I use this phone daily not only for calls but playing games,listening to music, watching TV and movies plus shopping and banking. I couldn't ask for a better phone especially for the price! It's durable, reliable and the big screen makes it nice for watching videos/TV/movies, playing games and pictures. All the features are easy to use and understand. Fits great in the palm of my hand and is just a quality product. The only thing I don't like is the location of the charging port...if they could put it on the top or either side would be easier to connect and wouldn't rest on the cable when charging in the upright position. It takes great pics and had awesome editing tools for pictures too. The AI features are absolutely amazing with great quality, detail. I've Never had any issues with it and will buy galaxy again when upgrading it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A 015 SATISFACTION
on June 3, 2025
Posted by: TWNKLVR81
[This review was collected as part of a promotion.] I purchased this phone as my second Galaxy buy, and have loved it ever since. Runs quick and smooth with very little lag time, if any.
I'm new to the whole Galaxy AI thing, but upon using it a couple of times, I am very satisfied with the results that have come up.
I'm new to the whole Galaxy AI thing, but upon using it a couple of times, I am very satisfied with the results that have come up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to use and works at a fast sp
on June 3, 2025
Posted by: Cjizzle
[This review was collected as part of a promotion.] The Samsung A15 5 G is great for streaming and gaming even browsing the web you can use it for personal or business use I would also recommend checking out the Samsung AI this is by far a game changer you will absolutely love all the features that comes with this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device many capabilities
on June 3, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been using my Samsung Galaxy device for a while now, and I have to say, Galaxy AI has truly enhanced my experience. Whether it's optimizing my daily tasks, improving my photography with intelligent enhancements, or making interactions smoother with smart suggestions, Galaxy AI is a game-changer. The seamless integration across apps and functions makes everything feel effortless. If you're looking for a device that truly understands and adapts to your needs, this is it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera review
on June 3, 2025
Posted by: GalaxyA15
[This review was collected as part of a promotion.] I love the Galaxy A15. I love the camera. My pictures looks so perfect. I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Breaks Easily
on June 3, 2025
Posted by: Osito8511
[This review was collected as part of a promotion.] I've had rhe phone for about a month and almost immediately with one drop out of my hands the screen completely shatters. Im mad about it. Amazing phone except for that one issue.
Value
3
Response from Samsung USBy R&R, June 5, 2025
Thank you for sharing your experience with your Galaxy A15 5G, Osito8511! Although our phones are designed to handle what life may throw at them, those accidents will happen. Noticeable cracks on the screen usually come from an impact on the front of the device. That is why we have partnered with uBreakiFix as an authorized repair location. You can schedule an appointment or walk in. With over 600 locations across the US, you can find one near you. We’re here to ease your mind with expanded service options. In partnership with uBreakiFix, an authorized Samsung service provider, we will come to you for phone repairs including cracked screens, so that you can stay home. If you have a Samsung Premium Care service contract, it covers accidental damage from handling with a low deductible, extending protection beyond your standard warranty, whether you need a repair or a replacement. Terms and Conditions apply; learn more at Samsung Premium Care. Thank you for checking. We hope you continue to enjoy your Galaxy A15 5G. Thank you for your review. We value you as a part of the Samsung community.
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
Protect your device during Open Enrollment
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
Protect your device during Open Enrollment
https://www.samsung.com/us/support/samsung-care-plus/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is fast and I love it
on June 3, 2025
Posted by: Shawtywitdaphatty
[This review was collected as part of a promotion.] I like the how clear the camera is and the picture on the screen is perfect .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its a good basic phone
on June 3, 2025
Posted by: 102582
[This review was collected as part of a promotion.] The A15 is a good basic phone if you arent looking dor all the bells and whistles. It does have galexy AI.
Value
3
Response from Samsung USBy R&R, June 5, 2025
Hi there,
Thank you for reaching out and sharing your experience with your Galaxy A15 5G. This device is packed with all the essentials you love, all in one sleek and stylish package. The 5G connectivity makes it an excellent choice for use on the go. While this particular model may not include Galaxy AI, it still boasts many smart features that give the Galaxy A15 5G an extra edge. If you would like to learn more about the cool features of your device, please check out the link provided below: “Essential Features of the Galaxy A15 5G, A25 5G, and A35 5G.” Thank you for your review; we truly appreciate your support of Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A15 5G. This device is packed with all the essentials you love, all in one sleek and stylish package. The 5G connectivity makes it an excellent choice for use on the go. While this particular model may not include Galaxy AI, it still boasts many smart features that give the Galaxy A15 5G an extra edge. If you would like to learn more about the cool features of your device, please check out the link provided below: “Essential Features of the Galaxy A15 5G, A25 5G, and A35 5G.” Thank you for your review; we truly appreciate your support of Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US