Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Slow, not good
on June 2, 2025
Posted by: Rose86
[This review was collected as part of a promotion.] The phone works OK. It's just slow fora 5G phone. It freezes lot
Value
3
Response from Samsung USBy R&R, June 10, 2025
Hi Rose86,
Thank you for sharing your experience with your Galaxy A15 5G. If you find that your phone is slowing down over time, performing a quick optimization can lead to a significant improvement. The Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and easy process. From Settings, simply swipe to and tap on Device care. Then, tap Optimize now, and afterward, tap Done. For more tips on maintaining your phone’s speed and efficiency, please refer to the article “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review. We value your support as a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G. If you find that your phone is slowing down over time, performing a quick optimization can lead to a significant improvement. The Quick Optimization feature enhances your device’s performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and easy process. From Settings, simply swipe to and tap on Device care. Then, tap Optimize now, and afterward, tap Done. For more tips on maintaining your phone’s speed and efficiency, please refer to the article “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review. We value your support as a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great if you clean it
on June 2, 2025
Posted by: Justangel76
[This review was collected as part of a promotion.] Galaxy ai is the neatest feature with this Samsung and if you keep unused apps off the phone it runs great the picture qualities are great as well. All in all it's a decent phone for the money just make sure to get rid of unused apps or it gets slow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is extremely durable. Great features
on June 2, 2025
Posted by: Ckarats215
[This review was collected as part of a promotion.] Amazing product at an even more Amazing price point . Awesome features excellent camera & video quality. Highly recommend for anyone trying to maximize experience on budget price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features. Work really well
on June 2, 2025
Posted by: JaiBai23
[This review was collected as part of a promotion.] I love everything about this phone. Ai is great and phone move and works really fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 2, 2025
Posted by: Amazeballz
[This review was collected as part of a promotion.] This is my all time favorite phone. It is fast, reliable and has many great features. My favorite is Samsung A.I. (alot of fun.) I use it for games, movies, talking, texting, EVERYTHING! Would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Strong mid range phone
on June 2, 2025
Posted by: LadyOregon
[This review was collected as part of a promotion.] The Samsung Galaxy A15 5G is a strong contender in the budget 5G segment, offering a superb AMOLED display, reliable performance, long battery life, and an unmatched software update promise for its class. While it lacks the advanced Samsung AI features reserved for more expensive models, it covers all the essentials and then some, making it a stalwart choice for value-seekers and those prioritizing longevity and display quality in an affordable package
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 15 5G
on June 2, 2025
Posted by: JEhrhart74
[This review was collected as part of a promotion.] I use my galaxy 15 5G for personal and for work and it is a great phone!! It has plenty of things you can enjoy on it from games to watching movies or shows . I watch a lot of videos pertaining to football and the video quality is great and the camera is just as good as top of the line phones and Samsung AI is awesome also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My veiw on the Samsung Galaxy A 15 5G
on June 2, 2025
Posted by: Mellie
[This review was collected as part of a promotion.] I really enjoying using my phone. A few things that I really love about the Samsung Galaxy A15 5G is the accessibility and all the amazing features. This phone allows for great accessibility for people like me. I don't have great vision or great hearing, but luckily there are accessibility features that help me woth that. Some other features I enjoy are the vibrant colors setting. I am now able to see colors vibrantly on my phone. Before images and other visual things were dull, but woth the vibrant feature, I can see things much more colorful. That feature really brightens my day. Overall, I think the Samsung Galaxy A15 5G is a great phone.
Value
4
Written by a customer while visiting Samsung US