Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4 out of 5
4
This phone works great and fast
on June 2, 2025
Posted by: 87chevytruck
[This review was collected as part of a promotion.] Galaxy a I I love samsung galaxy phones that's what I always use
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It has a great device management system
on June 2, 2025
Posted by: Kurain
[This review was collected as part of a promotion.] It's OK with some games but most of them requires you to have a better version
Value
3 out of 5
3
Response from Samsung USBy R&RJune 4, 2025
Hi Kurain,
Thank you for sharing your thoughts on the Galaxy A15 5G. we are glad to hear you are enjoying the device management system. It’s designed to give users a smoother, more personalized experience. While game performance can vary by title, the A15 5G delivers dependable functionality and smart features that make everyday tasks feel effortless. We love hearing how customers are getting the most from their devices, and we are confident others will appreciate the A15 5G’s balance of reliable speed, modern design, and thoughtful tools. Thanks for being a part of the Samsung family, innovation that’s made for you.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable and up to date
on June 2, 2025
Posted by: Lajlig
[This review was collected as part of a promotion.] This phone gives luxury of low cost and effective. Good quality and battery last for the occasion. Over all a good phone to have. The improving AI feature allows hands free assistance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has been the best one I've had so far.
on June 2, 2025
Posted by: SeveredTies
[This review was collected as part of a promotion.] This has been a ok phone so far but it's had a few issues of bad connection and freezing up. Has been really slow at times unfortunately.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone for a Great Price
on June 2, 2025
Posted by: MonnGirlKim
[This review was collected as part of a promotion.] This is my newest phone, and so far I'm impressed. The battery lasts long, there's enough storage space, and very few other issues. The Galaxy AI features are rather interesting as well. Overall, I'm satisfied with my purchase. Thank you very much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love my Samsung Phone
on June 2, 2025
Posted by: Shanni
[This review was collected as part of a promotion.] I am glad to give you a 5 star review of my A15 5G it's honestly the best Galaxy AI phone on the market that really adapts to me and my needs, and is a super fast top of the line phone. I highly recommend this phone to anyone who needs a great phone at really easily affordable prices. Well done Samsung 👏
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does what I need it to do
on June 2, 2025
Posted by: Atxsurfer
[This review was collected as part of a promotion.] Perfect blend of performance and price and has never let me down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a great phone once you figure out how to use
on June 2, 2025
Posted by: Kerisue
[This review was collected as part of a promotion.] I use my device for everything streaming playing games. Do all my shopping on I can't live without my phone I don't know how else to get ahold of people.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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