Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I love my phone the features ate the best
on June 2, 2025
Posted by: Blackmamba1979
[This review was collected as part of a promotion.] Galaxy Al helps me out with day to day things I need done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone- Galaxy A15 5G!
on June 2, 2025
Posted by: Lisan5152
[This review was collected as part of a promotion.] My Galaxy A15 5G is the best! I've always bought Samsung products and this is one of the best, easiest phones I've ever owned.
I'd recommend Samsung products to everyone, especially this phone.
I'd recommend Samsung products to everyone, especially this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I can't access Bluetooth on 2 different devices.
on June 2, 2025
Posted by: Samsunggood
[This review was collected as part of a promotion.] I like the volume. I use my phone for streaming social media, games, calling and texting. I don't use the Galaxy AI, it seems to ne too much. The last Samsung phone I had was better than this one.
Value
3
Response from Samsung USBy R&R, June 10, 2025
How is it going, Samsunggood,
Thank you for sharing your experience with your Galaxy A15 5G. Whether you’re streaming, scrolling, calling, or texting, the Galaxy A15 5G is designed to handle it all seamlessly. Although this model doesn’t currently include the Galaxy AI feature, it does come with several smart capabilities to enhance your user experience.
If you’re having difficulty connecting a Bluetooth accessory to your phone or tablet, following these step-by-step instructions may help you get your devices working together smoothly:
1. Open the Bluetooth settings on your device.
2. Ensure that the devices are within 30 feet of each other and that the Bluetooth device is in pairing mode.
3. From the Bluetooth settings menu, tap on ‘Scan’ and select your desired device from the list of available options.
4. Follow the prompts to complete the pairing process.
If you’re using a third-party case or cover, consider removing it, as it may interfere with the connection. If the Bluetooth device requires a PIN, enter the PIN and tap ‘OK.’ You can usually find this information in the manual that came with the device. If you don’t have the manual, try entering 0000, which is a common default PIN for many Bluetooth devices. If that doesn’t work, please contact the manufacturer for assistance.
Another troubleshooting option is to reset your network settings but keep in mind that doing so will remove all Wi-Fi networks and reset your mobile data settings. You will need to reconnect to any saved networks afterward. To reset the network settings on your Galaxy device, tap ‘Reset Wi-Fi and Bluetooth settings,’ then select ‘Reset settings.’ You may be prompted to enter your security credentials before tapping ‘Reset’ to finish the process.
For additional guidance on connecting your Bluetooth device to your phone, please refer to the guide linked below titled “Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet.”
We are always here to help, so don’t hesitate to reach out to our Samsung Support Team if you need further assistance. Thank you for choosing Samsung!
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G. Whether you’re streaming, scrolling, calling, or texting, the Galaxy A15 5G is designed to handle it all seamlessly. Although this model doesn’t currently include the Galaxy AI feature, it does come with several smart capabilities to enhance your user experience.
If you’re having difficulty connecting a Bluetooth accessory to your phone or tablet, following these step-by-step instructions may help you get your devices working together smoothly:
1. Open the Bluetooth settings on your device.
2. Ensure that the devices are within 30 feet of each other and that the Bluetooth device is in pairing mode.
3. From the Bluetooth settings menu, tap on ‘Scan’ and select your desired device from the list of available options.
4. Follow the prompts to complete the pairing process.
If you’re using a third-party case or cover, consider removing it, as it may interfere with the connection. If the Bluetooth device requires a PIN, enter the PIN and tap ‘OK.’ You can usually find this information in the manual that came with the device. If you don’t have the manual, try entering 0000, which is a common default PIN for many Bluetooth devices. If that doesn’t work, please contact the manufacturer for assistance.
Another troubleshooting option is to reset your network settings but keep in mind that doing so will remove all Wi-Fi networks and reset your mobile data settings. You will need to reconnect to any saved networks afterward. To reset the network settings on your Galaxy device, tap ‘Reset Wi-Fi and Bluetooth settings,’ then select ‘Reset settings.’ You may be prompted to enter your security credentials before tapping ‘Reset’ to finish the process.
For additional guidance on connecting your Bluetooth device to your phone, please refer to the guide linked below titled “Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet.”
We are always here to help, so don’t hesitate to reach out to our Samsung Support Team if you need further assistance. Thank you for choosing Samsung!
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Works for most everything I needs.
on June 2, 2025
Posted by: Mick888
[This review was collected as part of a promotion.] Since the last update my phone runs slower even though it works for most everything else I need it for. Wish it had a better camera and more storage but overall it's s great device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great pictures
on June 2, 2025
Posted by: Artham
[This review was collected as part of a promotion.] This phone has been very reliable and takes amazing pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on June 2, 2025
Posted by: Inuyashalover25
[This review was collected as part of a promotion.] Galaxy Ai says I love my phone which is prolly pretty true. The only thing I don't like it how it will constantly have to be restarted because its running slowly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and efficient product!
on June 2, 2025
Posted by: Lovemely77
[This review was collected as part of a promotion.] I got my Samsung Galaxy A15 5G a few months ago and let me tell you! It is a budget-friendly phone with a large, vibrant display and a long-lasting battery. It's got a pretty good camera for the price and offers me a smooth performance for everyday tasks. I also get faster download and streaming speed almost whenever and wherever. If I were to rate the features I mostly use I wpuld say the
Display:10/10
Performance:8/10
Camera:7/10
Battery:10/10
5G:9/10
The vibrant display is great for watching youtube videos, browsing my social media, and watching Netflix. I know there is a setting to remove the vibrant colors but honestly it just makes it more enjoyable. I like that I can quickly switch between apps and that the setup to make quick changes to my phone is quick and easy. I understand that I will not be getting the best camera quality but overall I think that it is very good. I have actually used the camera feature quite a big for QR codes, translations, document scanning and it it is very helpful. Once again, camera quality is not the best in my opinion but it is very helpful and reliable for real life situations. The one feature I'm in love with is the battery. The long lasting battery, even without the battery saver option turned on, is a life saver! I can actually go on throughout my day without having to charge it. another favorite is the 5G, I can download, stream, text and call very efficiently.
Display:10/10
Performance:8/10
Camera:7/10
Battery:10/10
5G:9/10
The vibrant display is great for watching youtube videos, browsing my social media, and watching Netflix. I know there is a setting to remove the vibrant colors but honestly it just makes it more enjoyable. I like that I can quickly switch between apps and that the setup to make quick changes to my phone is quick and easy. I understand that I will not be getting the best camera quality but overall I think that it is very good. I have actually used the camera feature quite a big for QR codes, translations, document scanning and it it is very helpful. Once again, camera quality is not the best in my opinion but it is very helpful and reliable for real life situations. The one feature I'm in love with is the battery. The long lasting battery, even without the battery saver option turned on, is a life saver! I can actually go on throughout my day without having to charge it. another favorite is the 5G, I can download, stream, text and call very efficiently.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cheap and affordable
on June 2, 2025
Posted by: Luv2sleep
[This review was collected as part of a promotion.] I use my A15 for gaming, and schoolwork. It is generally pretty good for both and function smoothly. I have not used galaxy ai yet.
Value
5
Written by a customer while visiting Samsung US