Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
My problem
on April 29, 2024
Posted by: Viccri
[This review was collected as part of a promotion.] This phone does not always work in the mobile home I live in.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy
on April 29, 2024
Posted by: Galaxylove
[This review was collected as part of a promotion.] I love galaxy it has been my phone of choice everytime 💜 . The durability is a plus. The camera features get better and better with every phone and update im a super fan.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Faulty and glitchy product
on April 29, 2024
Posted by: Cuppycake
[This review was collected as part of a promotion.] Screen blacks out when in use and won't respond to anything also easily overheats
Value
2
Response from Samsung USBy Social Commerce, April 30, 2024
Hello Cuppycake, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy A15. We completely understand how frustrating it can be to have a device that is not operating as expected or intended. We have provided a link to the Samsung Support Team to assist you directly with the display of your device. For the battery we have provided a link to an article to help you troubleshoot the heat of your device at your convenience. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on April 29, 2024
Posted by: Bambi88
[This review was collected as part of a promotion.] With my phone I can do so much the quality is awesome and the speakers are good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on April 29, 2024
Posted by: Samsung4life
[This review was collected as part of a promotion.] Big screen with great camera features but with a fraction of the price of a S series.
I use it for school google classroom and zoom and also for being connected to my friends and family.
Playing games is so enjoyable with the big screen and quality screen.
Playing games is so enjoyable with the big screen and quality screen.
Another plus is the Samsung AI. So much easier and better to use than others. Always available at my fingertips instead of having to look for it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A15
on April 29, 2024
Posted by: LunaSol
[This review was collected as part of a promotion.] I use my A15 for calls messaging and my A14 for gaming and video and I have had nothing but a positive experience with my phone decent internal storage and memory in my opinion i 100% recommend These devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product has some ok things
on April 29, 2024
Posted by: Pepito
[This review was collected as part of a promotion.] The phone is not that good for gaming and and the processor is slow when I get out of certain apps it stops working and the cameras are shaky and I got this phone from a handmedown so I can't do anything about it atleast youtube works (sometimes)
Value
2
Response from Samsung USBy Social Commerce, April 30, 2024
Hi there Pepito, thank you for your feedback on your Samsung Galaxy A15. We understand our customers have different needs and wants from their chosen device. We have provided a link to an article to help you with the overall speed of your device. We have also provided a link to the Samsung Support Team if you have any questions or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So fast and crystal clear!
on April 29, 2024
Posted by: Gosamsung
[This review was collected as part of a promotion.] I have always had a Samsung phone, and I just find it to be so smooth with its automatic Google apps. It is so easy to join online meetings and scheduling. Not to forget that the camera lens takes amazing pictures!!
The apps run so nicely and fast!
The apps run so nicely and fast!
Value
5
Written by a customer while visiting Samsung US