Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
This is a great product. It serves my needs.
on June 2, 2025
Posted by: 8701010
[This review was collected as part of a promotion.] My A15 5G with Galaxy AI is a game changer. This phone is almost compatible to my PC.
Value
3
Response from Samsung USBy R&R, July 10, 2025
Hello There,
Your experience is exactly what we aim for the Galaxy A15 5G packs in innovation, ease of use, and smart design. While the model currently doesn’t have the full rollout of the Galaxy AI, it offers numerous intelligent features that enhance every user’s experience. Gemini and Google Assistant are available on Galaxy phones to help you out with questions and gathering information across multiple apps. While Google Assistant is a powerful day-to-day virtual voice assistant, Gemini is an AI model that offers enhanced capabilities. Making this a great device to complete all your mobile computing tasks, even when you’re near your PC. Thank you for your excellent review. We appreciate you being a part of the Samsung ecosystem.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Your experience is exactly what we aim for the Galaxy A15 5G packs in innovation, ease of use, and smart design. While the model currently doesn’t have the full rollout of the Galaxy AI, it offers numerous intelligent features that enhance every user’s experience. Gemini and Google Assistant are available on Galaxy phones to help you out with questions and gathering information across multiple apps. While Google Assistant is a powerful day-to-day virtual voice assistant, Gemini is an AI model that offers enhanced capabilities. Making this a great device to complete all your mobile computing tasks, even when you’re near your PC. Thank you for your excellent review. We appreciate you being a part of the Samsung ecosystem.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone when it comes to buying a phone
on June 2, 2025
Posted by: Axo2025
[This review was collected as part of a promotion.] My galaxy A15 5G is really helpful when it comes to gaming with its outstanding performance in high tech games! And when it comes to traveling using Galaxy Ai I've manage to understand what the language is. With the customization with the Galaxy 15 is infinite. To playing cool effects once you get a notification or even charging your phone and best part is it's free and simple. I've highly recommend buying for a starter phone and just in general a good phone to buy for a balance of gaming and business!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great especially for someone like
on June 2, 2025
Posted by: Love2Cook
[This review was collected as part of a promotion.] I use my Galaxy AI Samsung 15 phone for all sorts of stuff. I not only use it for phone but the calendar, calculator, maps,appointments, applications and looking up things. I would refer friends to purchase one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great app selection
on June 2, 2025
Posted by: KariMarie1979
[This review was collected as part of a promotion.] I use my device for work using my camera to send pictures and it is also great for watching movies on and playing games!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Solid 3/5 Phone. SCREEN CRACKS FAST ON THR NEW A S
on June 2, 2025
Posted by: Mrcrackedscreen
[This review was collected as part of a promotion.] Galaxy AI constantly ruins my photos - it needs proper integration with social media and Google AI
Samsung isn't ready to release this type of stuff without sacrificing hundreds of thousands of photos that could potentially be ruined.
Great sound. Bad notification management. I'm saying the A14 is better because it has a headphone jack and the screen is just as flimsy.
Got two A series and both of their screens cracked within a month.
Fix the screens and AI and you would have a solid series. I bet the S series is potentially good for Galaxy AI videos, but there's too much that's going wrong with Google photos right now.
Samsung photos does not instant add Galacy AI or "Magick photos".
They need android 16 and serious development and Galaxy AI beta testers.
Value
3
Response from Samsung USBy R&R, June 3, 2025
How is it going Mrcrackedscreen,
Thank you for sharing your detailed and thoughtful insights about your Galaxy A15 5G. This device allows you to do much more than capture photos. For instance, when taking selfies, you can create unique looks by applying a variety of Snapchat filters using the Fun mode. Additionally, the phone's Gallery app offers Microsoft OneDrive backup and sync options, ensuring you never lose your precious content. Make sure to share your hard work by posting your photos on social media! However, please note that the Galaxy A15 does not support the Object Eraser or Photo Remaster features. The Camera app includes additional settings, such as Scene Optimizer, High-Efficiency Pictures, Auto HDR, and more. To access these options, tap the Settings icon in the top left corner of the app, where you can customize how your photos are taken and shared online. Currently, the Galaxy AI is not supported on Galaxy A15 5G devices. We have also partnered with authorized repair locations for Samsung devices. You can visit any uBreakiFix for screen or phone repairs, knowing that a trusted Samsung repair facility will service your device. If you have any questions, please contact our Samsung Support Team for additional assistance. Thank you for reaching out, and thank you for choosing Samsung!
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed and thoughtful insights about your Galaxy A15 5G. This device allows you to do much more than capture photos. For instance, when taking selfies, you can create unique looks by applying a variety of Snapchat filters using the Fun mode. Additionally, the phone's Gallery app offers Microsoft OneDrive backup and sync options, ensuring you never lose your precious content. Make sure to share your hard work by posting your photos on social media! However, please note that the Galaxy A15 does not support the Object Eraser or Photo Remaster features. The Camera app includes additional settings, such as Scene Optimizer, High-Efficiency Pictures, Auto HDR, and more. To access these options, tap the Settings icon in the top left corner of the app, where you can customize how your photos are taken and shared online. Currently, the Galaxy AI is not supported on Galaxy A15 5G devices. We have also partnered with authorized repair locations for Samsung devices. You can visit any uBreakiFix for screen or phone repairs, knowing that a trusted Samsung repair facility will service your device. If you have any questions, please contact our Samsung Support Team for additional assistance. Thank you for reaching out, and thank you for choosing Samsung!
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera
on June 2, 2025
Posted by: Vinnie
[This review was collected as part of a promotion.] I use my phone for very basic things, but I love taking photos and this phone makes taking photos so easy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly great and affordable phone
on June 2, 2025
Posted by: KimEJ420
[This review was collected as part of a promotion.] I've had this device numerous times within the last 5 years because I genuinely am impressed with how great it is overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has wonderful colors
on June 2, 2025
Posted by: Countryangel
[This review was collected as part of a promotion.] I use my Galaxy to sign in to work,streaming, and social media
Value
5
Written by a customer while visiting Samsung US