Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Works great
on May 31, 2025
Posted by: Nate15
[This review was collected as part of a promotion.] The sound on the phone is great, also the phone runs fast. Galaxy AI is amazing I can ask questions and it answers them correctly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use.
on June 1, 2025
Posted by: JessthePainter
[This review was collected as part of a promotion.] This phone was easy to set up and use. It has lots of really cool features and takes great pictures. It has great sound for music and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is very good.
on June 1, 2025
Posted by: MigrelDotCom
[This review was collected as part of a promotion.] The phone, A15 5G, is overall very good but once after 3 or 4 years that is when it gets a little, you know, LAGGY, 😮😟☹️ I don't like that word, just that is the thing that me and my sister have faced. Besides from that only it's very good, runs smoth when you swipe and the touch screen is soooooooooooooo smooth. Involving the new galaxy AI, Very smart, maybe even smarter than google Gemini ♊️ I don't know if those are the same thing but they are VERY different.
I'm mainly writing this is because my nice and nephew have been wanting ice cream alot recently but I don't have the money. Just a little help can make a difference
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone and the price
on June 2, 2025
Posted by: Punkinhead
[This review was collected as part of a promotion.] This phone is awesome and the price is reasonable love it
The ai technology on this phone is awesome and so helpful
The ai technology on this phone is awesome and so helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Freeze up alot
on June 2, 2025
Posted by: Freeworld
[This review was collected as part of a promotion.] It's good but always have to reset it cause it run slow
Value
3
Response from Samsung USBy R&R, June 2, 2025
Hey Freeworld,
Thank you for sharing your experience with your Galaxy A15 5G! Instead of resetting your phone every time it slows down, we recommend trying a Quick Optimization first. You can check out the article linked below, titled “Keep Your Galaxy Phone or Tablet from Slowing Down with Device Care,” which provides tips for maintaining your phone's performance. If you have any questions or need further assistance, please contact our Samsung Support Team. Thank you for your feedback. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with your Galaxy A15 5G! Instead of resetting your phone every time it slows down, we recommend trying a Quick Optimization first. You can check out the article linked below, titled “Keep Your Galaxy Phone or Tablet from Slowing Down with Device Care,” which provides tips for maintaining your phone's performance. If you have any questions or need further assistance, please contact our Samsung Support Team. Thank you for your feedback. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features
on June 2, 2025
Posted by: LoveSamsung54
[This review was collected as part of a promotion.] I use this device for many purposes such as, streaming music, videos, gaming, and love the galaxy AI feature
Value
3
Response from Samsung USBy R&R, June 3, 2025
Hello LoveSamsung54,
The Galaxy A15 5G is the perfect device for enjoyment; from streaming your favorite music to playing your online video games, it's just right to meet all your essential mobile needs. The Galaxy A15 offers some AI features, but it's not a full-fledged AI powerhouse like the higher-end Galaxy devices. However, you can take advantage of features that are unlike those on many other devices. Thank you for your review. We value you here at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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The Galaxy A15 5G is the perfect device for enjoyment; from streaming your favorite music to playing your online video games, it's just right to meet all your essential mobile needs. The Galaxy A15 offers some AI features, but it's not a full-fledged AI powerhouse like the higher-end Galaxy devices. However, you can take advantage of features that are unlike those on many other devices. Thank you for your review. We value you here at Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has wonderful camera
on June 2, 2025
Posted by: Smashley
[This review was collected as part of a promotion.] I purchased this phone for my mother-in-law and the camera is absolutely amazing you wouldn't believe for the such a good price on the phone that it would take such good pictures and get great service and it's just all around a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on June 2, 2025
Posted by: Knowgood1
[This review was collected as part of a promotion.] Galaxies AI is great,phone is great,as well. Easy to navigate and operate,with Nice features that are easily workable.
Value
4
Written by a customer while visiting Samsung US