Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Simple and easy phone for anyone of any age!
on April 6, 2025
Posted by: KmartKaren
[This review was collected as part of a promotion.] Super easy to set up! Would be great for any family member of any age, yo grand mama, kids, or grand babies ! Shoot even YOU!
Value
4
Response from Samsung USBy R&R, April 7, 2025
Howdy KmartKaren,
Thank you for sharing your experience with the Galaxy A15 5G! It's fantastic to hear that its setup was simple and accessible for all ages! The device is designed with user-friendly features to make life easier. During the initial setup, you can use the Samsung Smart Switch to seamlessly transfer your photos, contacts, music, videos, messages, notes, and calendars from another device or a cloud account like Samsung Cloud, OneDrive, or Google Drive. With features such as setting up voicemail, making phone calls, and capturing great shots with the Camera app, the Galaxy A15 5G ensures a smooth and enjoyable experience for everyone in your family. Check the link below to learn more about setting up your Galaxy A15 device. We're glad you find it so easy to use and versatile for everyone! We thank you for choosing Samsung!
Set up your Galaxy A15 5G, A25 5G, or A35 5G for the first time
https://www.samsung.com/us/support/answer/ANS10000743/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G! It's fantastic to hear that its setup was simple and accessible for all ages! The device is designed with user-friendly features to make life easier. During the initial setup, you can use the Samsung Smart Switch to seamlessly transfer your photos, contacts, music, videos, messages, notes, and calendars from another device or a cloud account like Samsung Cloud, OneDrive, or Google Drive. With features such as setting up voicemail, making phone calls, and capturing great shots with the Camera app, the Galaxy A15 5G ensures a smooth and enjoyable experience for everyone in your family. Check the link below to learn more about setting up your Galaxy A15 device. We're glad you find it so easy to use and versatile for everyone! We thank you for choosing Samsung!
Set up your Galaxy A15 5G, A25 5G, or A35 5G for the first time
https://www.samsung.com/us/support/answer/ANS10000743/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone. It has many features and I like
on April 6, 2025
Posted by: Erika133
[This review was collected as part of a promotion.] I also like having a back button. I like the features and I like the layout.
Value
5
Response from Samsung USBy R&R, April 7, 2025
Hi Erika133,
Thank you for sharing your thoughts on the Galaxy A15 5G! It's great to hear that you're enjoying its features, including the convenience of the back button and the overall layout. The Galaxy A15 5G design is crafted with simplicity and functionality in mind, making it easy to navigate and customize to suit your needs. We hope the intuitive features continue to enhance your experience and make the device an essential part of your daily routine. Hope you are discovering all you can do on your Galaxy A15 5G. We thank you for your review. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A15 5G! It's great to hear that you're enjoying its features, including the convenience of the back button and the overall layout. The Galaxy A15 5G design is crafted with simplicity and functionality in mind, making it easy to navigate and customize to suit your needs. We hope the intuitive features continue to enhance your experience and make the device an essential part of your daily routine. Hope you are discovering all you can do on your Galaxy A15 5G. We thank you for your review. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
For nearly a year!
on May 31, 2025
Posted by: Winacester
[This review was collected as part of a promotion.] Believe it or not I've had this phone for almost a year now not even a scratch on it, it's been durable and reliable. For a inexpensive phone it's a great value!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5G
on May 31, 2025
Posted by: Snackmann
[This review was collected as part of a promotion.] The A15 has been a dream come true for me since getting it. Initially wanting the A16, thr A15 has yet to really disappoint.. GALAXY 4L!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for cheap and fast usage.
on May 31, 2025
Posted by: 29384ruf
[This review was collected as part of a promotion.] The galaxy AI is a great ai always looking to help you do things faster.
Value
4
Response from Samsung USBy R&R, June 26, 2025
Hey there,
Thank you for sharing your experience with the Galaxy A15 5G! We’re thrilled to hear it’s delivering the fast, reliable performance you need for everyday use. While this model doesn’t include Galaxy AI, it still offers a smart and seamless experience through features like Google Assistant and Gemini with the new One UI 7.0 update, helping you stay efficient and connected throughout your day. We are happy to hear we are helping you zoom through your day and it a reliable device you can depend on. Thank you for your review and we value you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G! We’re thrilled to hear it’s delivering the fast, reliable performance you need for everyday use. While this model doesn’t include Galaxy AI, it still offers a smart and seamless experience through features like Google Assistant and Gemini with the new One UI 7.0 update, helping you stay efficient and connected throughout your day. We are happy to hear we are helping you zoom through your day and it a reliable device you can depend on. Thank you for your review and we value you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product has been very reliable.
on May 31, 2025
Posted by: Love2shoptech
[This review was collected as part of a promotion.] Device has many features. An with the incorporated AI features the phone packs a powerful punch. Great product all around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My phone is Very slow
on May 31, 2025
Posted by: Katlady
[This review was collected as part of a promotion.] My Galaxy A15 5G is very slow and has to be restarted often. The side button doesn't cut the screen on most of the time. Very disappointed.
Value
3
Response from Samsung USBy R&R, June 2, 2025
Hiya Katlady,
Thank you for sharing your experience with your Galaxy A15 5G. If your phone is not responding as expected, it may be a good time to optimize it. Ensuring that your device’s software is up to date is crucial, but performing a quick optimization can also help improve its performance.
To do this, go to Settings, then swipe and tap on Device Care. Tap on “Optimize now,” and then select “Done.” If you would like to learn more, please refer to the guide titled “Keep your Galaxy phone or tablet from slowing down with Device Care” for additional tips on maintaining your phone’s optimal performance.
We are always here to assist you with troubleshooting steps. Please contact our Samsung Support Team for further assistance. Thank you for your feedback. We appreciate you choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G. If your phone is not responding as expected, it may be a good time to optimize it. Ensuring that your device’s software is up to date is crucial, but performing a quick optimization can also help improve its performance.
To do this, go to Settings, then swipe and tap on Device Care. Tap on “Optimize now,” and then select “Done.” If you would like to learn more, please refer to the guide titled “Keep your Galaxy phone or tablet from slowing down with Device Care” for additional tips on maintaining your phone’s optimal performance.
We are always here to assist you with troubleshooting steps. Please contact our Samsung Support Team for further assistance. Thank you for your feedback. We appreciate you choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 31, 2025
Posted by: Angieb25
[This review was collected as part of a promotion.] I love this phone so much Im on my 2nd one. I cracked the screen and bought a new one last week. There is nothing I don't like about this phone.
Value
5
Written by a customer while visiting Samsung US