Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Love this phone ! Best one I've ever had !
on April 6, 2025
Posted by: MkRey0212
[This review was collected as part of a promotion.] I use my Samsung A 15 just like a computer and it works seamlessly! No lagging, no slow down no matter how many apps I'm running. It's like having a computer in phone form. Does anything I want and thrn some. The app store has many, many free apps that are very popular and useful.
Value
5
Response from Samsung USBy R&R, April 11, 2025
Hiya MkRey0212,
Thanks for the high praise on your Galaxy A15 5G; we are truly grateful! We are thrilled to hear how seamlessly your Galaxy a15 5G fits into your life and how it answers all your tech needs. It’s really like having a powerful computer right in the palms of your hands. Smooth performance, versatile app options, and reliability are all on the go. With 4GB of RAM and 64GB or 128GB of storage, expandable by up to 1TB with a microSD card, you also have storage to boot. That’s what the Galaxy A Series is all about! We thank you for your glowing review. Here’s to your Galaxy A15 5G, keeping up with all your everyday energy. We thank you for your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for the high praise on your Galaxy A15 5G; we are truly grateful! We are thrilled to hear how seamlessly your Galaxy a15 5G fits into your life and how it answers all your tech needs. It’s really like having a powerful computer right in the palms of your hands. Smooth performance, versatile app options, and reliability are all on the go. With 4GB of RAM and 64GB or 128GB of storage, expandable by up to 1TB with a microSD card, you also have storage to boot. That’s what the Galaxy A Series is all about! We thank you for your glowing review. Here’s to your Galaxy A15 5G, keeping up with all your everyday energy. We thank you for your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A15 5G is beautiful. God Job Samsung.
on April 6, 2025
Posted by: Cholopo
[This review was collected as part of a promotion.] Me encanta, es muy fluido en respecto a todas sus funciones, estoy muy satisfecho.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
ISSUES WITH HOME SCREEN
on April 6, 2025
Posted by: Papapenguin
[This review was collected as part of a promotion.] After I'd had the device for only a few months, the home and lock screens would, spontaneously revert to screens I'd changed from several weeks/months ago. After many days of frustration, I contacted the manufacturer (Samsung) and after the call, the device worked very well. Just recently, however, the device (Samsung A15 5G) has been acting up again...so I'm planning on going to another brand when eligible for upgrade.
Value
4
Response from Samsung USBy R&R, April 9, 2025
Hi Papapenguin,
Thank you for sharing how it is going with your Galaxy A15 5G. From what it appears, your device may be loading background apps that were still open in the background and not properly closed out. You'll be able to see your recent apps with a single tap. From the Home screen, tap the Recents icon to the left of the Home button. All of your active or opened apps will be listed. To open an app, simply tap it. To view more apps, swipe left or right. To close an app, swipe up. To close all apps, tap Close all. You can learn more about closing down apps in the background of your device by checking out the article titled, “Manage Recent apps on your Galaxy phone or tablet” linked below. Thank you for reaching out and sharing your experience. Thank you for being a valued Samsung customer!
Manage Recent apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001359/#:~:text=From%20the%20Home%20screen%2C%20tap,to%20close%20these%20running%20apps.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how it is going with your Galaxy A15 5G. From what it appears, your device may be loading background apps that were still open in the background and not properly closed out. You'll be able to see your recent apps with a single tap. From the Home screen, tap the Recents icon to the left of the Home button. All of your active or opened apps will be listed. To open an app, simply tap it. To view more apps, swipe left or right. To close an app, swipe up. To close all apps, tap Close all. You can learn more about closing down apps in the background of your device by checking out the article titled, “Manage Recent apps on your Galaxy phone or tablet” linked below. Thank you for reaching out and sharing your experience. Thank you for being a valued Samsung customer!
Manage Recent apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001359/#:~:text=From%20the%20Home%20screen%2C%20tap,to%20close%20these%20running%20apps.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone for the price.
on April 6, 2025
Posted by: Flamingo
[This review was collected as part of a promotion.] Pretty tough for a smart phone I've dropped it several times and not a scratch yet. And for the price it's pretty good value no issues and I've had it for about a year now.
Value
5
Response from Samsung USBy R&R, April 11, 2025
Hola Flamingo,
Thank you for sharing your insight on your Galaxy A15 5G. It is so great to hear how durable you Galaxy A15 5G has been, even after some mishaps, it still going strong. A device that holds up and performs consistently over time is exactly what you want in your everyday life. We hope you keep going strong with you Galaxy A15 5G. Thank you for your review. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insight on your Galaxy A15 5G. It is so great to hear how durable you Galaxy A15 5G has been, even after some mishaps, it still going strong. A device that holds up and performs consistently over time is exactly what you want in your everyday life. We hope you keep going strong with you Galaxy A15 5G. Thank you for your review. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent for the money
on April 6, 2025
Posted by: SamsungFan4HisLife
[This review was collected as part of a promotion.] This is a Samsung phone. It's the lower end prepaid, not the bells and whistles of a Galaxy or Ultra. But bet that it's still Samsung.
It's snappy and responsive. Load times are seconds, sometimes.double digit seconds faster for apps and games compared Motorola's and LGs counterparts in the same price range when pitted against my friends.
On a whim of a guess, it'd put this little beast and it's seamless actions across apps on par with the S21 series at the least. Some tweaks and performance adjustments might even bring it higher (I wouldn't know since my girlfriend stole it. She loved it more than me, but the "I'm sorry" pictures she's sent me let's me know it takes GREAT images and video.
Double thanks for that Samsung!
It's snappy and responsive. Load times are seconds, sometimes.double digit seconds faster for apps and games compared Motorola's and LGs counterparts in the same price range when pitted against my friends.
On a whim of a guess, it'd put this little beast and it's seamless actions across apps on par with the S21 series at the least. Some tweaks and performance adjustments might even bring it higher (I wouldn't know since my girlfriend stole it. She loved it more than me, but the "I'm sorry" pictures she's sent me let's me know it takes GREAT images and video.
Double thanks for that Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than other phones
on April 6, 2025
Posted by: ILuvSam
[This review was collected as part of a promotion.] This phone works very good compared to my other phone I've had. It has amazing features, alot of useful information in the settings app
Value
5
Response from Samsung USBy R&R, April 7, 2025
Howdy ILuvSam,
Thank you for sharing your feedback on the Galaxy A15 5G! It’s great to hear you’re enjoying its impressive features and finding the settings app full of helpful information. This phone is designed for a seamless user experience, making it easy to explore and customize settings to fit your preferences. We’re thrilled that the Galaxy A15 5G has exceeded your expectations and performed so well compared to your previous phone. We hope it continues to enhance your daily routine and meet all your needs. Thank you for your glowing review. Thanks for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A15 5G! It’s great to hear you’re enjoying its impressive features and finding the settings app full of helpful information. This phone is designed for a seamless user experience, making it easy to explore and customize settings to fit your preferences. We’re thrilled that the Galaxy A15 5G has exceeded your expectations and performed so well compared to your previous phone. We hope it continues to enhance your daily routine and meet all your needs. Thank you for your glowing review. Thanks for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Thus is one of the less complex zones......
on April 6, 2025
Posted by: Blowhaze
[This review was collected as part of a promotion.] Well only if they knew the thi is that they had shown me....
Value
4
Response from Samsung USBy R&R, June 26, 2025
What’s up Blowhaze,
Thank you for taking the time to leave your thoughts on the Galaxy A15 5G. This device was designed with simplicity and efficiency in mind—perfect for those who appreciate a streamlined user experience that still delivers dependable performance.
If you’re looking for a smartphone that stays focused on what matters most, the Galaxy A15 5G is a smart choice within the Galaxy ecosystem. It brings together reliability, ease of use, and essential features in one sleek package.
Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to leave your thoughts on the Galaxy A15 5G. This device was designed with simplicity and efficiency in mind—perfect for those who appreciate a streamlined user experience that still delivers dependable performance.
If you’re looking for a smartphone that stays focused on what matters most, the Galaxy A15 5G is a smart choice within the Galaxy ecosystem. It brings together reliability, ease of use, and essential features in one sleek package.
Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for the price incredible value
on April 6, 2025
Posted by: Billy777
[This review was collected as part of a promotion.] Well designed and budget oriented and integrates with all my Samsung products flawlessly yet I cannot wait to upgrade to an S Series,
But it's more than that my needs for now and I will never buy non Samsung products again
But it's more than that my needs for now and I will never buy non Samsung products again
Value
5
Response from Samsung USBy R&R, April 11, 2025
Hey Love2samsung,
It’s wonderful to hear you’re enjoying the Galaxy A15 5G and experiencing strong performance and speed. When a device meets your needs with smooth functionality, it’s no surprise that Samsung remains a favorite. We’re excited for you to experience the whole ecosystem of Samsung products. Thank you for your review. The Galaxy A15 5G is designed to impress, and we hope it has exceeded your expectations!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s wonderful to hear you’re enjoying the Galaxy A15 5G and experiencing strong performance and speed. When a device meets your needs with smooth functionality, it’s no surprise that Samsung remains a favorite. We’re excited for you to experience the whole ecosystem of Samsung products. Thank you for your review. The Galaxy A15 5G is designed to impress, and we hope it has exceeded your expectations!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US