Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
SAMSUNGS ARE WAY BETTER THAN APPLES
on April 4, 2025
Posted by: Cinnamamiiiii22
[This review was collected as part of a promotion.] MAN IVE BEEN A SAMSUNG FAN FOR SO LONG ITS ONLY RIGHT TO LEAVE THIS REVIEW! THESE PHONES ARE TOTALLY AWESOME! MY FAVORITE GO TO CELLULAR DEVICE! NAH LIKE FR FR! U GUYS ARE GREAT 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great second family phone
on April 4, 2025
Posted by: Sxrock
[This review was collected as part of a promotion.] This is my wife's phone. It's a good phone. Great feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I can't get enough
on April 4, 2025
Posted by: Liberavem
[This review was collected as part of a promotion.] I use my device for daily life and work and what makes it possible is the seamless actions across the apps. I just love the ease of it all
Value
5
Response from Samsung USBy R&R, April 23, 2025
Hello Liberavem,
Thank you for sharing your experience with the Galaxy A15 5G! It’s fantastic to hear that the seamless performance across apps supports your daily life and work. We’re glad you love the effortless functionality, and that’s what we strive to deliver! Thank you for your wonderful review. Thank you for making Samsung your go-to choice!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A15 5G! It’s fantastic to hear that the seamless performance across apps supports your daily life and work. We’re glad you love the effortless functionality, and that’s what we strive to deliver! Thank you for your wonderful review. Thank you for making Samsung your go-to choice!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great price friendly phone
on April 5, 2025
Posted by: MrTonyy
[This review was collected as part of a promotion.] Great budget phone has 5G fast and can watch any resolution on YouTube and has a large storage Great camera resolution and could do everything any other smartwatch can do.
Value
4
Response from Samsung USBy R&R, April 8, 2025
Ahoy MrTonyy,
It's wonderful that you've found a companion in your Galaxy A15 5G! This phone offers striking processing power along with ample memory and storage options, making it well-suited for both your work and entertainment needs. Its 5G capability ensures fast connectivity, allowing you to stream content in any resolution on platforms like YouTube with ease. The camera setup is designed to capture moments that will last a lifetime, featuring a 50MP main camera for your creative shots, along with a 5MP Ultra Wide camera, a 2MP Macro camera, and a 13MP front camera for high-quality selfies. With its sleek profile, stylish back cover, and clear camera layout, the Galaxy A15 5G balances functionality with aesthetic appeal. We’re glad you appreciate its features! If you'd like to learn more about what this device can do, please check out the article linked below. We appreciate you! Enjoy your Samsung experience!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/#:~:text=With%20stunning%20displays%2C%20large%20storage,a%20pair%20of%20Galaxy%20Buds.
-Ty
Samsung Support
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It's wonderful that you've found a companion in your Galaxy A15 5G! This phone offers striking processing power along with ample memory and storage options, making it well-suited for both your work and entertainment needs. Its 5G capability ensures fast connectivity, allowing you to stream content in any resolution on platforms like YouTube with ease. The camera setup is designed to capture moments that will last a lifetime, featuring a 50MP main camera for your creative shots, along with a 5MP Ultra Wide camera, a 2MP Macro camera, and a 13MP front camera for high-quality selfies. With its sleek profile, stylish back cover, and clear camera layout, the Galaxy A15 5G balances functionality with aesthetic appeal. We’re glad you appreciate its features! If you'd like to learn more about what this device can do, please check out the article linked below. We appreciate you! Enjoy your Samsung experience!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/#:~:text=With%20stunning%20displays%2C%20large%20storage,a%20pair%20of%20Galaxy%20Buds.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Phone !
on April 5, 2025
Posted by: BigSnapper88
[This review was collected as part of a promotion.] I absolutely love my A15-5G !!
My wife had surprised me with a new phone . Now I'm not a person who likes a lot of change . I prefer to have stability in the products I use and companies I get new products with . I was big into my Motorola phone that I had . Nothing bad about that phone I was completely accustomed to it . She upgraded me to this Samsung and it was a world of difference. More storage space , faster connection speeds , brighter and more crisp picture display . It was a true upgrade for me . It has all the old functions I was normalized with , but , with a bunch of new features I've come to love . Being a Man of little left to change , this change made my life a lot more convenient. If you read this sweetheart, thank you . I greatly appreciate you getting me to accept this change .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Upgrade
on April 5, 2025
Posted by: RyznShyn
[This review was collected as part of a promotion.] Upgraded from a Motorola to Samsung and the switch was seamless. The apps are absolutely what I needed and seamless installation and updating process. The camera is supreme with better picture quality and clear video. Setup was a breeze. Calls are clear and sound quality is awesome. My son has S14 and recommended I switch to Samsung and I'm glad I did, never going back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great memory space but lacks spee
on April 5, 2025
Posted by: LawnyB44
[This review was collected as part of a promotion.] My samsung galaxy A15 5G is pretty good when it comes to memory. I have been able to download an amazing amount of games and apps so far. I do alot of games within apps that I make money or win gift cards and it has been great. The picture and color is amazing on this phone especially for photos so far. The speed of this phone though is disappointing. My son has this same phone I got for him before I got mine. He always complains about the slowness but I just thought it was due to only being a phone used on wifi and not any service. But I have mine now and I have service. And I must say the lag and lack of speed and doing things that I would need to work properly and at a decent time line is not very good. I am happy mostly with this phone but disappointed as well. I was finally able to afford a new phone for once and this is what I chose after having my A13 5G for years and I am not happy. I use this device for daily everything.
Value
3
Response from Samsung USBy R&R, April 7, 2025
Hey LawnyB44,
Thank you for sharing your experience with the Galaxy A15 5G. It sounds like your family is enjoying the phone! I'm glad you appreciate its memory capacity and vibrant picture quality, especially for photos and gaming. We are committed to enhancing the user experience. Let's explore some options to keep your phone running at peak performance.
Here are a few steps you can take to improve your device's performance:
1. Optimize Your Memory: Use the Device Care feature by going to Settings > Device Care > Memory. Tap "Clean now" to stop unnecessary background apps and free up memory. If you want specific apps to continue running, you can add them to the Excluded apps list.
2. Explore RAM Plus: This feature allows your phone to utilize up to 8GB of virtual memory from storage. Go to Battery and Device Care > RAM Plus, turn the switch on, and select the amount of memory you'd like to allocate. Restart your phone to apply the new settings.
These adjustments can help enhance the performance and speed of your Galaxy A15 5 G, improving your daily experience. For more troubleshooting steps, please check out the article "How to Keep Your Galaxy Phone or Tablet from Slowing Down."
Thank you for your feedback, and we appreciate your choice of Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G. It sounds like your family is enjoying the phone! I'm glad you appreciate its memory capacity and vibrant picture quality, especially for photos and gaming. We are committed to enhancing the user experience. Let's explore some options to keep your phone running at peak performance.
Here are a few steps you can take to improve your device's performance:
1. Optimize Your Memory: Use the Device Care feature by going to Settings > Device Care > Memory. Tap "Clean now" to stop unnecessary background apps and free up memory. If you want specific apps to continue running, you can add them to the Excluded apps list.
2. Explore RAM Plus: This feature allows your phone to utilize up to 8GB of virtual memory from storage. Go to Battery and Device Care > RAM Plus, turn the switch on, and select the amount of memory you'd like to allocate. Restart your phone to apply the new settings.
These adjustments can help enhance the performance and speed of your Galaxy A15 5 G, improving your daily experience. For more troubleshooting steps, please check out the article "How to Keep Your Galaxy Phone or Tablet from Slowing Down."
Thank you for your feedback, and we appreciate your choice of Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I find the phone to be user friendly & intuitive
on April 5, 2025
Posted by: Matira208
[This review was collected as part of a promotion.] The phone has seamless actions across all apps, I love now brief, and audio erase makes using the tool efficiently.
I also love how the phone manages my photos and memory. My son die in 2019 at the age of 10, so having memories pop up every day is comforting.
Value
5
Written by a customer while visiting Samsung US