Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
A15 1 day review
on April 3, 2025
Posted by: Afmoeod2000
[This review was collected as part of a promotion.] Just purchased my A15, only had it for about a day. For me the setup was a little too long to complete. One I was finished with the automated setup so had to go in and tweak several other things. Overall not a bad phone so far.
Value
3
Response from Samsung USBy R&R, April 3, 2025
Ahoy Afmoeod2000,
Thank you for sharing your experience with the Galaxy A15 5G! Setting up a new phone can take time, especially when customizing it to fit your preferences. Samsung Smart Switch makes transferring your contacts, photos, and music easier and ensures a smooth start with your device. If you would like to explore additional setup tips and tricks to maximize your experience with the Galaxy A15 5G, helpful resources are available in the link below. We are glad to hear that your initial impressions of the phone are positive, and we can't wait for you to discover all you can do with your Galaxy A15 5G! We appreciate your review. Thank you for being part of the Samsung family!
Set up your Galaxy A15 5G, A25 5G, or A35 5G for the first time
https://www.samsung.com/us/support/answer/ANS10000743/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A15 5G! Setting up a new phone can take time, especially when customizing it to fit your preferences. Samsung Smart Switch makes transferring your contacts, photos, and music easier and ensures a smooth start with your device. If you would like to explore additional setup tips and tricks to maximize your experience with the Galaxy A15 5G, helpful resources are available in the link below. We are glad to hear that your initial impressions of the phone are positive, and we can't wait for you to discover all you can do with your Galaxy A15 5G! We appreciate your review. Thank you for being part of the Samsung family!
Set up your Galaxy A15 5G, A25 5G, or A35 5G for the first time
https://www.samsung.com/us/support/answer/ANS10000743/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on April 3, 2025
Posted by: Lunarlilith
[This review was collected as part of a promotion.] Has more storage than the A14 model. Sim card tray is smaller and seems more useful and convenient. Hate that it seems like the memory doesn't handle as good tho
Value
4
Response from Samsung USBy R&R, April 9, 2025
Howdy Lunarlilith,
Thank you for sharing your insights about the Galaxy A15 5G. We appreciate your observation that the device is both useful and convenient, which is a top priority here at Samsung. With its powerful processing capabilities, ample memory and storage options, and 5G speed, your device can handle your work and entertainment needs.
If you've noticed that your phone's RAM is causing slowdowns, you can use the RAM Plus feature. This feature allows you to allocate some of your internal storage as virtual memory to enhance app performance. To enable RAM Plus on your Galaxy phone, follow these steps:
1. Go to "Battery and Device Care."
2. Tap on "RAM Plus."
3. Ensure that the switch is turned on.
4. Select the amount of GB you want to allocate.
5. When prompted, tap "Restart" to restart your phone with your new settings.
You can find out more about troubleshooting steps you can take by checking out, “How to keep your Galaxy phone or tablet from slowing down”, which will be liked below. We appreciate your feedback, and thank you for being part of the Samsung family!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights about the Galaxy A15 5G. We appreciate your observation that the device is both useful and convenient, which is a top priority here at Samsung. With its powerful processing capabilities, ample memory and storage options, and 5G speed, your device can handle your work and entertainment needs.
If you've noticed that your phone's RAM is causing slowdowns, you can use the RAM Plus feature. This feature allows you to allocate some of your internal storage as virtual memory to enhance app performance. To enable RAM Plus on your Galaxy phone, follow these steps:
1. Go to "Battery and Device Care."
2. Tap on "RAM Plus."
3. Ensure that the switch is turned on.
4. Select the amount of GB you want to allocate.
5. When prompted, tap "Restart" to restart your phone with your new settings.
You can find out more about troubleshooting steps you can take by checking out, “How to keep your Galaxy phone or tablet from slowing down”, which will be liked below. We appreciate your feedback, and thank you for being part of the Samsung family!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 15
on April 3, 2025
Posted by: ALOOSEGOOSE
[This review was collected as part of a promotion.] Super good need better quality and it needs faster speed to daunload
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has wonderful features, great interface.
on April 3, 2025
Posted by: KingCeazer107
[This review was collected as part of a promotion.] I use my phone for work, gaming and music. It's easy to use. Great camera, good sound quality.
Value
5
Response from Samsung USBy R&R, April 24, 2025
Hey KingCeazer107,
Thank you for sharing your experience with the Galaxy A15 5G! It's fantastic to hear that it effortlessly supports your work, gaming, and music needs. We're delighted that you find it easy to use, with a great camera and impressive sound quality enhancing your experience! We thank you for your wonderful review. Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your experience with the Galaxy A15 5G! It's fantastic to hear that it effortlessly supports your work, gaming, and music needs. We're delighted that you find it easy to use, with a great camera and impressive sound quality enhancing your experience! We thank you for your wonderful review. Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features and qualities.
on April 3, 2025
Posted by: Flower4Love
[This review was collected as part of a promotion.] Use for work, messaging, video calls. Camara is outstanding.
Value
5
Response from Samsung USBy R&R, April 24, 2025
How is it going Flower4Love,
Thank you for sharing your thoughts on the Galaxy A15 5G! It's fantastic to hear that it supports your work, messaging, and video calls so seamlessly. We're delighted that you're impressed with the outstanding camera quality as well! The camera is a standout. If you are ever interested with discovering more you can do with your Galaxy A15 5G, check out the article linked below. Thank you for your glowing review. Thank you for being a valued Samsung customer!
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A15 5G! It's fantastic to hear that it supports your work, messaging, and video calls so seamlessly. We're delighted that you're impressed with the outstanding camera quality as well! The camera is a standout. If you are ever interested with discovering more you can do with your Galaxy A15 5G, check out the article linked below. Thank you for your glowing review. Thank you for being a valued Samsung customer!
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many great features!
on April 3, 2025
Posted by: Mylovephone
[This review was collected as part of a promotion.] The best phone I had in years does Everything I need to do . Easy to use,fast connection, and great photo camera shots !
Value
5
Response from Samsung USBy R&R, April 4, 2025
Hey there Mylovephone,
It’s clear your Galaxy A15 5G is delivering exactly what you need: fast performance, user-friendly design, and photo-ready camera shots that keep up with your life. That’s what we call a total win! We are so excited for you, and you get a fun time to do all the things you love on your Galaxy A15 5G. Thank you for your review. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s clear your Galaxy A15 5G is delivering exactly what you need: fast performance, user-friendly design, and photo-ready camera shots that keep up with your life. That’s what we call a total win! We are so excited for you, and you get a fun time to do all the things you love on your Galaxy A15 5G. Thank you for your review. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love my galaxy phone it has great apps and featu
on April 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The apps on my phone work fast and accurately there's plenty of options for apps that cover everything I could ever need there easy to use and don't seem to slow down my phone my camera takes great pictures my video player works great and has one of the best pictures I've ever seen my speakers are louder than most and sound awesome I genuinely love and appreciate my Samsung Galaxy
Value
4
Response from Samsung USBy R&R, April 4, 2025
Hiya silvestriarnold873,
Thanks so much for sharing your Galaxy A15 5G experience. We are glad to hear how your apps are running, how much you are enjoying the camera and speakers, and that your phone continues to deliver top-notch performance day after day. We appreciate your loyalty to our Samsung brand. We thank you for your feedback. Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Thanks so much for sharing your Galaxy A15 5G experience. We are glad to hear how your apps are running, how much you are enjoying the camera and speakers, and that your phone continues to deliver top-notch performance day after day. We appreciate your loyalty to our Samsung brand. We thank you for your feedback. Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This device is awsome I will buy another one.
on April 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Streamless action is awsome its fast and very reliable. The graphics are great. The picture are very clear. Watching streaming channels are clear sound is perfect.
Value
5
Response from Samsung USBy R&R, April 25, 2025
Ahoy Gerriquinton,
Thank you for sharing your feedback on the Galaxy A15 5G! It's fantastic to hear that you're enjoying its fast and reliable performance, along with the impressive graphics and clear pictures. We're thrilled that streaming channels deliver such crisp visuals and perfect sound for you! We appreciate you for reaching out. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A15 5G! It's fantastic to hear that you're enjoying its fast and reliable performance, along with the impressive graphics and clear pictures. We're thrilled that streaming channels deliver such crisp visuals and perfect sound for you! We appreciate you for reaching out. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US