Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
love the tap to pay
on March 31, 2025
Posted by: MrsParks
[This review was collected as part of a promotion.] Great features love the tap to pay .. seamless app change ... great camera... doesn't freeze up face recognition works amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great graphics and sound
on March 31, 2025
Posted by: Wiseapple21
[This review was collected as part of a promotion.] The a 15 5 g takes great photos and has great graphics , movies and YouTubevideos play flawlessly it is an all around great phone.
Value
4
Response from Samsung USBy R&R, April 1, 2025
Thank you for your review Wiseapple21! We're excited to hear that you're enjoying the Galaxy A15 5G and find its photo quality, graphics, and video performance excellent. Beyond simply capturing photos, you can enhance your images by adding filters and using features like MACRO mode for photographing small items. To learn more about your device's camera capabilities, check out the article below: "Capture and Edit Photos on the Galaxy A15 5G, A25 5G, and A35 5G." Your positive feedback reinforces our commitment to providing a great experience. We truly appreciate you taking the time to share your thoughts. Thank you for being a valued Samsung customer!
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features. Nice speed, great feel,nice.
on March 31, 2025
Posted by: Nycethings
[This review was collected as part of a promotion.] I play lots of games, I'm on it all thetime. Really performs nicely,I have lots of storage, that's really nice Never really have to worry about that, unless I keep the phone for five years, which I won't. I'm planning to upgrade as soon as possible. Looking cigars to what's next.
Value
4
Response from Samsung USBy R&R, April 2, 2025
Howdy Nycethings,
Thank you for sharing your experience with the Galaxy A15 5G! We're delighted that its performance and ample storage make it an excellent choice for your gaming and everyday needs. It's exciting that you're already looking forward to upgrading and exploring the latest offerings in the Galaxy lineup. You can learn more about all our new devices by following the link below. We are confident you will discover even more features to love in the near future! Thank you again for your feedback. We truly appreciate your support of Samsung!
Galaxy Smartphones
https://www.samsung.com/us/shop/all-deals/cell-phone-deals/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G! We're delighted that its performance and ample storage make it an excellent choice for your gaming and everyday needs. It's exciting that you're already looking forward to upgrading and exploring the latest offerings in the Galaxy lineup. You can learn more about all our new devices by following the link below. We are confident you will discover even more features to love in the near future! Thank you again for your feedback. We truly appreciate your support of Samsung!
Galaxy Smartphones
https://www.samsung.com/us/shop/all-deals/cell-phone-deals/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great on-the-go phone!
on March 31, 2025
Posted by: Toaster
[This review was collected as part of a promotion.] The Samsung A15 5G is a perfect choice for people on the go with adaptive brightness and fast, seamless app opening! I can easily go from one app to another without an annoying buffer period that other phones may have! Not to mention, the large screen and plenty of storage make this ideal for gamers or streamers!
Value
5
Response from Samsung USBy R&R, May 5, 2025
Hiya Toaster,
You highlight the Galaxy A15 5G spot-on! Talk about a phone that has all the essentials that a phone needs and then enjoys the next-level features, such as the 50MP camera and Dolby-Atmos sound, which works well for gamers and streamers. It is easy to transport throughout your day and lightweight in your hands, and you can go from being productive to entertaining in a matter of seconds. We appreciate your glowing review. Thank you so much for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
You highlight the Galaxy A15 5G spot-on! Talk about a phone that has all the essentials that a phone needs and then enjoys the next-level features, such as the 50MP camera and Dolby-Atmos sound, which works well for gamers and streamers. It is easy to transport throughout your day and lightweight in your hands, and you can go from being productive to entertaining in a matter of seconds. We appreciate your glowing review. Thank you so much for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great feeling at a great price
on April 1, 2025
Posted by: Doctorboomshot
[This review was collected as part of a promotion.] I'm not big when it comes to new phones but this thing is actually really good for what it is I recently replaced my a12 with the a15 5G nearly doubled all storage capacity more RAM better processor speed this thing's great
Value
5
Response from Samsung USBy R&R, April 2, 2025
Hey Doctorboomshot,
Thank you for sharing your thoughts on the Galaxy A15 5G! We are pleased to hear that you are enjoying the significant upgrades compared to your previous Galaxy A12. With increased storage capacity, more RAM, and a faster processor, the A15 5G is designed to provide an enhanced and seamless experience. We’re glad it is meeting your expectations and proving to be a great choice. Check out the link below to discover more features of your Galaxy A15 5G. Thank you for your feedback; we hope you continue to love your device! We appreciate your choice of Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/#:~:text=With%20stunning%20displays%2C%20large%20storage,a%20pair%20of%20Galaxy%20Buds.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A15 5G! We are pleased to hear that you are enjoying the significant upgrades compared to your previous Galaxy A12. With increased storage capacity, more RAM, and a faster processor, the A15 5G is designed to provide an enhanced and seamless experience. We’re glad it is meeting your expectations and proving to be a great choice. Check out the link below to discover more features of your Galaxy A15 5G. Thank you for your feedback; we hope you continue to love your device! We appreciate your choice of Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/#:~:text=With%20stunning%20displays%2C%20large%20storage,a%20pair%20of%20Galaxy%20Buds.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Budget friendly
on April 1, 2025
Posted by: BlessinsMan318
[This review was collected as part of a promotion.] The battery life is not very good. While it works in the capacity it was designed for, it still has a few glitches. The processing speed of some of the operations are a bit slow. Otherwise, this platform has served me well ,and I will continue to use the Galaxy Series.
Value
2
Response from Samsung USBy R&R, April 2, 2025
Hi BlessinsMan318,
Thank you for sharing your feedback on the Galaxy A15 5G. Your insights help us ensure you get the most out of your device. Optimizing your device's battery is important whether you're on the go or connecting online. To maintain optimal battery performance, regularly monitor your battery usage. You can check the estimated battery life in the Device Care menu based on your recent activities. You can also see how much battery different apps are consuming. To do this, open Settings, then swipe to and tap Battery. Your battery usage details will be displayed in the center of the menu. Tap "View Details" to see information about app usage, including Screen On time and Screen Off time. This will help you identify which apps may be draining your battery. Closing apps that use significant battery power can also boost your device's performance and speed. For more tips, check out the resource "Get the Most Out of Your Galaxy Phone and Tablet Battery." We hope these tips serve you well. Your support means a great deal to us at Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A15 5G. Your insights help us ensure you get the most out of your device. Optimizing your device's battery is important whether you're on the go or connecting online. To maintain optimal battery performance, regularly monitor your battery usage. You can check the estimated battery life in the Device Care menu based on your recent activities. You can also see how much battery different apps are consuming. To do this, open Settings, then swipe to and tap Battery. Your battery usage details will be displayed in the center of the menu. Tap "View Details" to see information about app usage, including Screen On time and Screen Off time. This will help you identify which apps may be draining your battery. Closing apps that use significant battery power can also boost your device's performance and speed. For more tips, check out the resource "Get the Most Out of Your Galaxy Phone and Tablet Battery." We hope these tips serve you well. Your support means a great deal to us at Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone
on April 1, 2025
Posted by: Cdogg777
[This review was collected as part of a promotion.] I like my Samsung galaxy a14 5G I never had any dropped calls an the apps are great it downloads fast I'm learning more about the phone every day love it
Value
5
Response from Samsung USBy R&R, April 29, 2025
What’s up Cdogg777,
We appreciate your feedback! The Galaxy A15 5G continues to deliver the performance and style our users love. It’s exciting to see so many people enjoying the 5G connectivity and the Octa-Core processor, which makes the phone super fast. If you are interested in learning more about the features on the Galaxy A15 5G, please check out the article linked below. Thank you for reaching out, and we appreciate your loyalty to Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/#:~:text=With%20stunning%20displays%2C%20large%20storage,a%20pair%20of%20Galaxy%20Buds
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback! The Galaxy A15 5G continues to deliver the performance and style our users love. It’s exciting to see so many people enjoying the 5G connectivity and the Octa-Core processor, which makes the phone super fast. If you are interested in learning more about the features on the Galaxy A15 5G, please check out the article linked below. Thank you for reaching out, and we appreciate your loyalty to Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/#:~:text=With%20stunning%20displays%2C%20large%20storage,a%20pair%20of%20Galaxy%20Buds
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I like the speed and ease of use...
on April 1, 2025
Posted by: HRM1759
[This review was collected as part of a promotion.] I use the phone for primarily business and some personal reasons.... I don't like the emergency service number on the lock or start up screen... I have experienced phone starting with out me doing so and it has dialed 911 without me doing anything and that has caused problems!!!!
Value
4
Response from Samsung USBy R&R, April 2, 2025
Hi HRM1759,
Thank you for sharing your experience with your Galaxy A15 5G. The emergency service number (such as 911) will appear on the lock or startup screen of your Galaxy A15. To minimize the chances of making false or accidental emergency calls, remember that after pressing the side button five times, you must swipe your screen before the call goes through—this applies only when the automatic call countdown is disabled.
To manage your Emergency SOS settings, follow these steps:
1. Open the **Settings** app.
2. Tap on **Safety and emergency**.
3. Select **Emergency SOS**.
4. Use the switch to turn Emergency SOS on or off.
For more information about emergencies and features available on your phone, please refer to the article titled “Use Your Galaxy Phone or Tablet in Emergency Situations,” linked below. We hope you find this information helpful. If you require additional assistance, please contact our Samsung Support Team. Thank you for your feedback. We appreciate your membership in the Samsung community!
Use your Galaxy phone or tablet in emergency situations
https://www.samsung.com/us/support/answer/ANS10001579/#:~:text=Tap%20Safety%20and%20emergency%2C%20and,Tap%20Add%20contacts.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G. The emergency service number (such as 911) will appear on the lock or startup screen of your Galaxy A15. To minimize the chances of making false or accidental emergency calls, remember that after pressing the side button five times, you must swipe your screen before the call goes through—this applies only when the automatic call countdown is disabled.
To manage your Emergency SOS settings, follow these steps:
1. Open the **Settings** app.
2. Tap on **Safety and emergency**.
3. Select **Emergency SOS**.
4. Use the switch to turn Emergency SOS on or off.
For more information about emergencies and features available on your phone, please refer to the article titled “Use Your Galaxy Phone or Tablet in Emergency Situations,” linked below. We hope you find this information helpful. If you require additional assistance, please contact our Samsung Support Team. Thank you for your feedback. We appreciate your membership in the Samsung community!
Use your Galaxy phone or tablet in emergency situations
https://www.samsung.com/us/support/answer/ANS10001579/#:~:text=Tap%20Safety%20and%20emergency%2C%20and,Tap%20Add%20contacts.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US