Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Product has a good use of features
on March 30, 2025
Posted by: Tiller4170
[This review was collected as part of a promotion.] Overall it is a pretty reliable phone. The only bad thing about it is that it's always getting slow and spazzing out.
Value
3
Response from Samsung USBy R&R, March 31, 2025
Thank you for reviewing your Galaxy A15 5G, Tiller4170! We’re glad your device has been performing so well for you. With its 5,000mAh (typical) battery, you can enjoy up to 2 days of usage and recharge quickly with Super Fast Charging. Sometimes, devices may experience slowdowns. Simple actions can get them back up and running smoothly again. Rebooting your device and updating the software are effective ways to prevent freezes and crashes in the future. For more information on this issue, please see the article “Samsung Phone or Tablet Freezes and Crashes,” linked below. Thank you for sharing your experience. We truly appreciate your support of Samsung!
Samsung phone or tablet freezes and crashes https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I was amazed with the cell phone, it's wonderful a
on March 30, 2025
Posted by: leslye
[This review was collected as part of a promotion.] Ideal for exercising or for a family day without any kind of unnecessary weight super light
Value
5
Response from Samsung USBy R&R, April 28, 2025
Hey there leslye, Thank you for sharing your feedback on the Galaxy A15 5G! We’re excited to hear how it fits into your daily routine, helping you stay on track with your health goals and be productive throughout your day for your family. The Galaxy A15 5G is designed to be durable yet lightweight, providing you with everything you need while still allowing easy access to all your favorite apps. We appreciate you letting us know how your experience has been. Thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
A15 highlights.
on March 30, 2025
Posted by: 35yuma
[This review was collected as part of a promotion.] My A15 seams to have alot of potential. I purchased new with the factory default apps. So far I'm constantly loosing access to those apps. The autofill function is not working properly. The spell correction and grammar has its corqs. Last but not least the printing function. Now having said these things. I know there are work arrounds and android os allows for modification. But I didn't want to purchase a work in progress. So I will give my current experience a two out of five. Not my normal experience with my almost 15 years experience with Samsung products.
Value
2
Response from Samsung USBy R&R, April 1, 2025
Hello 35yuma, Thank you for sharing your detailed experience with your Galaxy A15 5G. It truly puts potential right in the palm of your hands. It can be frustrating when your favorite app closes unexpectedly, returning you to the home screen. This often happens when your Wi-Fi or cellular data connection is slow or unstable, leading to app malfunctions. Additionally, a lack of storage space on your device can cause Android apps to crash, especially if your internal memory is overloaded with heavy applications. Ensure your device's software and related apps are updated to the latest versions. Samsung Pass provides a convenient and secure way to log in to your accounts using biometric authentication, making it the recommended option for Autofill. To ensure Samsung Pass is your preferred service, navigate to Settings, tap on General management, then Passwords, passkeys, autofill, and select Samsung Pass. While you may also choose Google as your Autofill service, we highly recommend Samsung Pass, as Samsung Knox, a defense-grade mobile security platform, backs it. The spell-check and grammar features will adapt to how you use your phone over time. When it comes to printing, whether wirelessly or with a cable, you will need the appropriate plug-in apps installed on your phone. Many printers can function without additional downloads. To set up printing, go to the Printing Home screen, tap Default Print Service, and toggle it on. A list of compatible devices will appear; select the one you want to use. For some printers, manual setup may be required. To manually add a printer, tap "More options" (the three vertical dots) in the upper-right corner, then tap "Add a printer" to enter the printer's IP address. For more information on printing functionality, read the article "Print from your Galaxy phone or tablet." Personalizing your device will happen gradually; before you know it, it will be set up to your liking. We appreciate your thorough review and your loyalty to Samsung.
App is crashing or not working on Samsung phone or tablet https://www.samsung.com/us/support/troubleshoot/TSG10000736/
Autofill passwords with Samsung Pass on your Galaxy phone https://www.samsung.com/us/support/answer/ANS10003299/#:~:text=Turn%20Autofill%20on%20and%20off&text=Here%27s%20how%20to%20use%20the,Passwords%2C%20passkeys%2C%20and%20autofill.
Print from your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS00085562/
-Ty
Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful battery life an excellent picture qualit
on March 30, 2025
Posted by: Nature
[This review was collected as part of a promotion.] The Galaxy a15 5g is an amazing phone due to its amazing battery life an photo quality I would recommend the phone to new people who are interested in to switching over from other devices it is an amazing phone to have as an owner of the a15 5g it has wonderful battery life an wonderful picture quality! I've always been apart of the Galaxy family an I wouldn't have it any other way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is all around wonderful!
on March 30, 2025
Posted by: LilRat3566
[This review was collected as part of a promotion.] This phone has an awesome clear camera on it & it is also water resistant. It has lots of storage space on here! It also has the new Gemini on it! I would most certainly recommend it to any one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 30, 2025
Posted by: Jwilliams086
[This review was collected as part of a promotion.] Works as it should. I haven't had any problems . Battery lasts all day on a single charge
Value
5
Response from Samsung USBy R&R, April 24, 2025
Bonjour Jwilliams086, Thank you for sharing your experience with the Galaxy A15 5G! It's wonderful to hear that it performs as expected and that the battery lasts all day on a single charge. With a 5,000mAh (typical) battery lasting up to 2 days and supporting Super Fast Charging, you have more time to be productive. We greatly appreciate your feedback. Thank you for being a part of the Samsung family! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product could have had better quality
on March 31, 2025
Posted by: Mailer2025
[This review was collected as part of a promotion.] The quality of the phone itself is pretty low. It has worse quality than phones from 4 to 5 years ago. I've tried more than one A# phones and the phones are pretty bad considering how far in innovation and technology we are in today this is pretty bad. The phone functions average but it has much room for improvement. I suggest no more A# phones because they all are the same for the most part not to mention the fact that after around the same time which is about a year and a half the phone starts giving out pretty quickly which starts with slowing down, the apps begin to stop seamlessly operating, freezing, spotty connection, and then superlow storage even with a sim/sd card.
Value
3
Response from Samsung USBy R&R, April 1, 2025
Good day Mailer2025,
Thank you for taking the time to leave a review of your Galaxy A15 5G. We appreciate you sharing your experience with us, as it provides valuable insights from a user's perspective. The Galaxy A15 features impressive attributes, unlike any other device. The 6.5-inch Super AMOLED display, enhanced with Vision Booster, offers a smooth, bright, and vibrant viewing experience. It includes a 50MP main camera for capturing your best moments, along with a 5MP ultra-wide camera and a 2MP macro camera—truly top-of-the-line technology. With powerful processing capabilities, ample memory and storage options, and 5G speed, this device is ready to handle your work and entertainment needs. Its 5,000mAh (typical) battery lasts up to two days and supports rapid charging with Super Fast Charging, maximizing productivity. If your phone is slowing down, go to Settings, swipe, and tap on Device Care. Tap "Optimize Now" and then select "Done." We hope you continue to explore the many ways in which this phone has redefined the A-series model. Thank you for being a loyal Samsung customer. Your support means a lot to us!
How to keep your Galaxy phone or tablet from slowing down https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on March 31, 2025
Posted by: Redneck
[This review was collected as part of a promotion.] Works great for my gaming and has been a great phone
Value
5
Response from Samsung USBy R&R, April 29, 2025
Hey There!
We're thrilled to hear that the Galaxy A15 5G has been an excellent device for meeting your gaming needs and enhancing your overall experience. It's always rewarding to know that our products meet expectations and deliver great performance. Your support means a lot to us at Samsung! Thank you for your review!
-Ty
Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages