Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
To Be honest it's kinda a downgrade to the A 14
on March 26, 2025
Posted by: Darkangel420
[This review was collected as part of a promotion.] It's a good phone but the A 14 just operate better it's hard for me to explain but I'm always going to be a samsung guy
Value
3
Response from Samsung USBy R&R, March 27, 2025
Hello Darkangel420,
You have definitely stepped up with the Galaxy A15 5G! Why do we say that? It’s pretty simple: with the 5% increase in megapixels on your device’s main camera, more internal storage, and faster charging, you can do more for even longer on your device. Offered with up to 4 generations of OS upgrades and 5 years of security maintenance, your Galaxy A15 5G stays up-to-date for longer. Find out more about all the features on your device by checking out the article, Essential features on the Galaxy A15 5G, A25 5G, and A35 5G, packed with so much information about your device, you can find all the cool aspects you have yet to discover about your phone. We thank you for reaching out. We appreciate your trust in Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
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You have definitely stepped up with the Galaxy A15 5G! Why do we say that? It’s pretty simple: with the 5% increase in megapixels on your device’s main camera, more internal storage, and faster charging, you can do more for even longer on your device. Offered with up to 4 generations of OS upgrades and 5 years of security maintenance, your Galaxy A15 5G stays up-to-date for longer. Find out more about all the features on your device by checking out the article, Essential features on the Galaxy A15 5G, A25 5G, and A35 5G, packed with so much information about your device, you can find all the cool aspects you have yet to discover about your phone. We thank you for reaching out. We appreciate your trust in Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4
I love it!
on March 26, 2025
Posted by: AjAcks901
[This review was collected as part of a promotion.] Great phone. Ready to upgradee........................
Value
4
Response from Samsung USBy R&R, March 28, 2025
Hello AjAcks901,
We appreciate your enthusiasm for the Galaxy A15 5G! This device is designed to enhance your everyday experience with smooth performance, ample storage, and a sleek design that is sure to impress. Say goodbye to bulky wallets and hello to Samsung Wallet, which allows you to easily access your payment cards right from your Galaxy A16 5G. Enjoy the convenience of tap-to-pay payments and track your spending, all with the security of Samsung's trusted technology. Thank you for being so loyal to our brand! You are the best part of the Samsung community!
-Ty
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We appreciate your enthusiasm for the Galaxy A15 5G! This device is designed to enhance your everyday experience with smooth performance, ample storage, and a sleek design that is sure to impress. Say goodbye to bulky wallets and hello to Samsung Wallet, which allows you to easily access your payment cards right from your Galaxy A16 5G. Enjoy the convenience of tap-to-pay payments and track your spending, all with the security of Samsung's trusted technology. Thank you for being so loyal to our brand! You are the best part of the Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
It's easy to use. Simple
on March 26, 2025
Posted by: Redmonee01
[This review was collected as part of a promotion.] It easy to use. Love it. It was not expensive at all. I have dropped it along it still works well
Value
4
Response from Samsung USBy R&R, March 27, 2025
Hey Redmonee01,
We appreciate you reaching out and sharing your insight on your Galaxy A15 5G. Unmatched durability, style, and beauty with quality, find it all in your Galaxy A15 5G! Keep your data safe and sound. Up to four generations of OS updates and 5 years of security maintenance ensure you and your data are set up for the long haul. We hope you continue to enjoy all you can discover with your Galaxy A15 5G, and it continues to power on with you. Thank you for reaching out and choosing Samsung!
-Ty
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We appreciate you reaching out and sharing your insight on your Galaxy A15 5G. Unmatched durability, style, and beauty with quality, find it all in your Galaxy A15 5G! Keep your data safe and sound. Up to four generations of OS updates and 5 years of security maintenance ensure you and your data are set up for the long haul. We hope you continue to enjoy all you can discover with your Galaxy A15 5G, and it continues to power on with you. Thank you for reaching out and choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Decent if you don't need to multi-task
on March 26, 2025
Posted by: Sdmcdon
[This review was collected as part of a promotion.] The phone has a great screen but where it fell short was the ram. It was almost impossible to multi-task with it without the phone lagging. And background tasks were an absolute joke if you left an app for even a spilt second it was restart when you opened it back up. If you had a game and a music app open the music app would just die. Even browsing the web and listening to music would cause the music app to crash. Also while browsing the web it would just freeze up sometimes. Now the phone handled the games pretty decently, and watching videos were also a breeze for it. Now if you need a budget phone I wouldn't recommend it, it's not worth the money for how laggy it can get. The a13 handles better and still has a 1080p screen. I feel like pushing the phone to 90hz was a big stretch.
Value
2
Response from Samsung USBy R&R, March 27, 2025
Hey there Sdmcdon,
Thank you for reaching out and sharing your experience with the Galaxy A15 5G. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. To do this, go to Settings, swipe to and tap on Battery and Device Care. Then tap on "Optimize Now," and finally tap "Done." With just a few quick taps, you'll notice an improvement in your device’s performance in no time. For more tips on keeping your device in top shape, check out the YouTube video linked below. Thank you for taking the time to leave your review, and thank you for being a valued Samsung customer!
Using Device Care to optimize the Galaxy S22, S22+, and S22 Ultra | Samsung US
https://www.youtube.com/watch?v=a6ID3mgtrH8&t=1s
-Ty
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Thank you for reaching out and sharing your experience with the Galaxy A15 5G. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. To do this, go to Settings, swipe to and tap on Battery and Device Care. Then tap on "Optimize Now," and finally tap "Done." With just a few quick taps, you'll notice an improvement in your device’s performance in no time. For more tips on keeping your device in top shape, check out the YouTube video linked below. Thank you for taking the time to leave your review, and thank you for being a valued Samsung customer!
Using Device Care to optimize the Galaxy S22, S22+, and S22 Ultra | Samsung US
https://www.youtube.com/watch?v=a6ID3mgtrH8&t=1s
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 27, 2025
Posted by: Jasonp313
[This review was collected as part of a promotion.] I have the Galaxy A15 5G, which my parents got for me last week, and I mainly use it for pictures videos and gaming. The chipset could be better, but it’s good enough for what I need. The only real issue I’ve noticed so far is a design flaw—Samsung placed the Wi-Fi receiver at the top of the phone, so the signal can drop if you cover that area even slightly. Other than that, it’s pretty solid in terms of storage, RAM, and screen refresh rate. There are other good options from well-known brands, so I recommend checking out other reviews as well. This is just my experience. Thanks
P.S. It also looks really cool when you use the flashlight; the back of the phone lights up in a unique way lol
Value
5
Response from Samsung USBy R&R, April 22, 2025
Hi Jasonp313,
Thank you for sharing your experience with the Galaxy A15 5G! It's great to hear that the phone serves your needs for pictures, videos, and gaming. While the chipset may not be top-tier, we're glad it's meeting your expectations. The storage, RAM, and screen refresh rate are definitely standout features, and the unique flashlight effect sounds like a fun touch! Your recommendation to explore other reviews is thoughtful, and we appreciate your insights.
-Ty
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Thank you for sharing your experience with the Galaxy A15 5G! It's great to hear that the phone serves your needs for pictures, videos, and gaming. While the chipset may not be top-tier, we're glad it's meeting your expectations. The storage, RAM, and screen refresh rate are definitely standout features, and the unique flashlight effect sounds like a fun touch! Your recommendation to explore other reviews is thoughtful, and we appreciate your insights.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone
on March 27, 2025
Posted by: Wendexs
[This review was collected as part of a promotion.] Great battery does not over heat work when I need it to work
Value
5
Response from Samsung USBy R&R, April 22, 2025
Good day to you Wendexs,
Thank you for sharing your thoughts on the Galaxy A15 5G! We're delighted to hear that its reliable battery performance and cool operation are meeting your needs. It's fantastic to know that the phone works seamlessly whenever you need it. We hope it continues to enhance your daily experience! Thank you for your wonderful review. We appreciate you choosing Samsung!
-Ty
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Thank you for sharing your thoughts on the Galaxy A15 5G! We're delighted to hear that its reliable battery performance and cool operation are meeting your needs. It's fantastic to know that the phone works seamlessly whenever you need it. We hope it continues to enhance your daily experience! Thank you for your wonderful review. We appreciate you choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
This phone is good for it's storage.
on March 27, 2025
Posted by: SHIWANI
[This review was collected as part of a promotion.] This galaxy cell has a lot of choices that's for sure
I am amazed how clear the pictures and everything else comes out
I also love the wide variety of wallpapers we can choose from.
I am amazed how clear the pictures and everything else comes out
I also love the wide variety of wallpapers we can choose from.
Value
3
Response from Samsung USBy R&R, March 28, 2025
Howdy SHIWANI,
Thanks for the thoughtful feedback on your Galaxy A15 5G! We are thrilled you are enjoying the storage capacity, crystal-clear pictures, and fun variety of wallpapers. It’s designed to keep up with your creativity and offer plenty of customization. Having a device that delivers performance and personality makes it a great pick! We hope you continue exploring all the Galaxy A15 5G has to offer! We thank you for sharing your experience and are grateful for your support of Samsung!
-Ty
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Thanks for the thoughtful feedback on your Galaxy A15 5G! We are thrilled you are enjoying the storage capacity, crystal-clear pictures, and fun variety of wallpapers. It’s designed to keep up with your creativity and offer plenty of customization. Having a device that delivers performance and personality makes it a great pick! We hope you continue exploring all the Galaxy A15 5G has to offer! We thank you for sharing your experience and are grateful for your support of Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
I wish the screen was bigger and that the louder.
on March 27, 2025
Posted by: TLGH45
[This review was collected as part of a promotion.] Could have faster mobile data. It's by far my least favorite Samsung Galaxy phone
Value
3
Response from Samsung USBy R&R, March 31, 2025
Greetings TLGH45,
Thank you for sharing your thoughts on the Galaxy A15 5G. You value a powerful display and audio experience, which can significantly enhance daily usage. The Galaxy A15 5G delivers smooth performance and essential features, making it an excellent choice for everyday tasks. Due to overloaded towers, mobile data access may slow down during peak times or in busy areas. Additionally, some carriers may reduce data speeds once you reach a specific limit, or you may experience slower speeds in specific locations. Please see the article linked below for tips on improving your mobile data speed. We appreciate you reaching out—your support means a lot to us at Samsung!
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A15 5G. You value a powerful display and audio experience, which can significantly enhance daily usage. The Galaxy A15 5G delivers smooth performance and essential features, making it an excellent choice for everyday tasks. Due to overloaded towers, mobile data access may slow down during peak times or in busy areas. Additionally, some carriers may reduce data speeds once you reach a specific limit, or you may experience slower speeds in specific locations. Please see the article linked below for tips on improving your mobile data speed. We appreciate you reaching out—your support means a lot to us at Samsung!
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US