Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Out of all cell phones , it has the best features.
on March 24, 2025
Posted by: LuvGalaxy
[This review was collected as part of a promotion.] Easy to operate and I would choose a galaxy everytime over any other smart phone.
Value
5
Response from Samsung USBy R&R, April 22, 2025
Hiya Luvgalaxy,
Thank you for your feedback on the Galaxy A15 5G! It's fantastic to hear that you find it straightforward to operate and that Samsung is your go-to choice. Your loyalty means a lot, and we're delighted the A15 5G fits seamlessly into your everyday life. Thank you for your review. We appreciate your trust in Samsung!
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy A15 5G! It's fantastic to hear that you find it straightforward to operate and that Samsung is your go-to choice. Your loyalty means a lot, and we're delighted the A15 5G fits seamlessly into your everyday life. Thank you for your review. We appreciate your trust in Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
It's a good durable phone I haven't really had any
on March 25, 2025
Posted by: Bocephus76
[This review was collected as part of a promotion.] The phone is pretty durable and pretty fast. I love galaxy phones if has plenty of space and works great
Value
3
Response from Samsung USBy R&R, March 25, 2025
Hi Bocephus,
Thank you for your thoughtful feedback on your Galaxy A15 5G! We are glad to hear you are enjoying the speed and durability of your phone. The Galaxy A Series continues to be a fan favorite for a reason! It is designed with everyday performance in mind and built to keep up with your lifestyle. We thank you for your positive feedback. Your support means a lot to us at Samsung!
-Ty
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Thank you for your thoughtful feedback on your Galaxy A15 5G! We are glad to hear you are enjoying the speed and durability of your phone. The Galaxy A Series continues to be a fan favorite for a reason! It is designed with everyday performance in mind and built to keep up with your lifestyle. We thank you for your positive feedback. Your support means a lot to us at Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a feature that is called smart view
on March 25, 2025
Posted by: Thebatmanwholaughs
[This review was collected as part of a promotion.] The galaxy A15 has good audio to play games or even watch movies on it
Value
4
Response from Samsung USBy R&R, March 25, 2025
Hi Thebatmanwholaughs,
SmartView is truly a game-changer, isn't it? We're thrilled you're enjoying the Galaxy A15 5G for gaming and movie-watching. This device is designed to enhance your entertainment experience with smooth performance and excellent audio quality. Everyone experiences sound differently, and with Sound Personalization, you can customize the audio settings to suit your preferences. Check out the link below to learn more about Dolby Atmos on your device, which enhances the audio quality for gaming, streaming, or listening to your favorite music. Whether you're mirroring your screen or enjoying content on the go, the A15 5G is built to deliver. If you're looking for a device to keep up with your lively lifestyle, you've found the perfect companion! Thank you for reaching out. Your support means a lot to us at Samsung!
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
Samsung Support
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SmartView is truly a game-changer, isn't it? We're thrilled you're enjoying the Galaxy A15 5G for gaming and movie-watching. This device is designed to enhance your entertainment experience with smooth performance and excellent audio quality. Everyone experiences sound differently, and with Sound Personalization, you can customize the audio settings to suit your preferences. Check out the link below to learn more about Dolby Atmos on your device, which enhances the audio quality for gaming, streaming, or listening to your favorite music. Whether you're mirroring your screen or enjoying content on the go, the A15 5G is built to deliver. If you're looking for a device to keep up with your lively lifestyle, you've found the perfect companion! Thank you for reaching out. Your support means a lot to us at Samsung!
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Low cost high quality, where's the bad news?
on March 25, 2025
Posted by: KasualtiXSamsung
[This review was collected as part of a promotion.] I've had many Samsung phones starting with my good old j7 to s8+ a lovely s10+ that was an unstoppable brick that got ran over by a semi and still worked like a charm with less than a scratch!! An a14 an s22+ and now a a15 . Now still slamming with seamless actions across apps, a gorgeous display thats just as vivid and colrful as the rest, a 5000mah battery that charges fairly quickly doesnt get hot as other phones ive seen get hot enough to bake a pie on no pun intended (rhyms with blapple) the ram on this is less than I'm used to, takes some quality pics with a good zoom on it too. Still comes with all the perks and any upgradeable slot for storage too and I mean hey still 128gb on a low budget phone man 5g makes this thing as fast for what I use it for. Although I miss Bixby and will upgrade soon. Samsung still keeps pumping out quality devices and ever since my first phone to now I've never had anything else. Keep the good work up yall keep eating your apples and keep that doctor away!
Value
4
Response from Samsung USBy R&R, March 25, 2025
Ahoy KasualtiXSamsung,
Wow! Thank you for being a part of Samsung's incredible journey! From the Galaxy J7 to the Galaxy A15 5G, it's wonderful that you've experienced our growth, transformation, and advancements. Your loyalty and enthusiasm genuinely shine. We are thrilled to hear that the A15 provides you with the seamless experience, brilliant display, and strong battery performance you expect from us. It's always exciting to see how our devices evolve alongside our users. We appreciate you taking the time to share your excitement with us as we strive to bring you the innovations you have come to expect from Samsung. Thank you for your continued support!
-Ty
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Wow! Thank you for being a part of Samsung's incredible journey! From the Galaxy J7 to the Galaxy A15 5G, it's wonderful that you've experienced our growth, transformation, and advancements. Your loyalty and enthusiasm genuinely shine. We are thrilled to hear that the A15 provides you with the seamless experience, brilliant display, and strong battery performance you expect from us. It's always exciting to see how our devices evolve alongside our users. We appreciate you taking the time to share your excitement with us as we strive to bring you the innovations you have come to expect from Samsung. Thank you for your continued support!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
It's great for a first and for a long time
on March 25, 2025
Posted by: Samsungisnumberone
[This review was collected as part of a promotion.] It works well for a daily use and I have had mine for around 4 to 5 months and I only have had 2 issues and I haven't had them since.. it runs games good and just make sure nothing is running in the background for better performance.
Value
4
Response from Samsung USBy R&R, March 27, 2025
Hello Samsungisnumberone,
Thank you for reviewing the Galaxy A15 5G. We are delighted to hear that your device has exceeded your expectations. The Galaxy A15 5G features a 6.5-inch Super AMOLED display enhanced with Vision Booster, providing a smooth, bright, and vivid viewing experience with up to 800 nits of brightness, a 90Hz refresh rate, and a low-blue-light display for eye comfort. It also features a 50MP main camera for capturing stunning photos, a 5MP ultra-wide camera, and a 2MP macro camera, allowing for creative shots and close-ups. The 13MP front camera is perfect for taking profile-worthy selfies. We hope you continue to enjoy the durability and longevity of your device as you create lasting memories. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for reviewing the Galaxy A15 5G. We are delighted to hear that your device has exceeded your expectations. The Galaxy A15 5G features a 6.5-inch Super AMOLED display enhanced with Vision Booster, providing a smooth, bright, and vivid viewing experience with up to 800 nits of brightness, a 90Hz refresh rate, and a low-blue-light display for eye comfort. It also features a 50MP main camera for capturing stunning photos, a 5MP ultra-wide camera, and a 2MP macro camera, allowing for creative shots and close-ups. The 13MP front camera is perfect for taking profile-worthy selfies. We hope you continue to enjoy the durability and longevity of your device as you create lasting memories. Thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome screen size super fast lots of storage
on March 25, 2025
Posted by: Breighnikki
[This review was collected as part of a promotion.] Great for personal use and work and school I can add tons of apps and tons of great features awesome custom emoji and wallpapers screen ringtone and display screen size is awesome and lots of storage space great for taking pictures always clear and awesome for social media use
Value
5
Response from Samsung USBy R&R, April 22, 2025
Good day Breighnikki,
Thank you for your review of the Galaxy A15 5G! Hearing that the device serves you well across personal, work, and school needs is awesome. We’re glad you enjoy its extensive features, from custom emojis and wallpapers to its impressive Super AMOLED screen and 6.5-inch display size. With ample storage space and a clear camera for capturing great moments, it sounds like the A15 5G enhances your productivity and creativity. If you want to learn more about all the features packed into your Galaxy A15 5G, check out the article below. Thank you for your wonderful review. We’re grateful for your support of Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
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Thank you for your review of the Galaxy A15 5G! Hearing that the device serves you well across personal, work, and school needs is awesome. We’re glad you enjoy its extensive features, from custom emojis and wallpapers to its impressive Super AMOLED screen and 6.5-inch display size. With ample storage space and a clear camera for capturing great moments, it sounds like the A15 5G enhances your productivity and creativity. If you want to learn more about all the features packed into your Galaxy A15 5G, check out the article below. Thank you for your wonderful review. We’re grateful for your support of Samsung!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This product was good
on March 25, 2025
Posted by: Bigtat
[This review was collected as part of a promotion.] U liked this phone inutile out of nowhere it stopped turning onit wouldn't charge but before that I liked it
Value
4
Response from Samsung USBy R&R, March 27, 2025
Hi Bigtat,
Thank you for reaching out and sharing your experience with your Galaxy A15 5G. If your device has turned off and is not turning on, please use an authentic Galaxy charger to ensure it receives a proper charge. If your device still won't turn on after an hour of charging, try performing a manual restart. To do this, press and hold both the Volume Down and the Side buttons (or Power buttons) simultaneously. After a few seconds, you will see different power options. Select "Restart," and then tap "Restart" again. Your device will automatically restart. For more information, please check the article "Different Ways to Restart Your Galaxy Phone or Tablet." If you need further assistance, feel free to contact our Samsung Support Team for additional troubleshooting steps.
Different ways to restart your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001374/
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with your Galaxy A15 5G. If your device has turned off and is not turning on, please use an authentic Galaxy charger to ensure it receives a proper charge. If your device still won't turn on after an hour of charging, try performing a manual restart. To do this, press and hold both the Volume Down and the Side buttons (or Power buttons) simultaneously. After a few seconds, you will see different power options. Select "Restart," and then tap "Restart" again. Your device will automatically restart. For more information, please check the article "Different Ways to Restart Your Galaxy Phone or Tablet." If you need further assistance, feel free to contact our Samsung Support Team for additional troubleshooting steps.
Different ways to restart your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001374/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
It performs flawless. Device care works great and
on March 26, 2025
Posted by: Mgmstorm1965
[This review was collected as part of a promotion.] I love the way it auto updates, also watching movies without having to buffer
Value
5
Written by a customer while visiting Samsung US