Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
TROUBLE ALL AROUND
on March 24, 2025
Posted by: Downrightdgen
[This review was collected as part of a promotion.] This phone has been the slowest, most glitch filled phone I have experienced . It's opened me up to levels of hacking J never imagined.
Value
2
Response from Samsung USBy R&R, March 24, 2025
Hello Downrightdgen,
We appreciate you for taking the time to share your experience with your Galaxy A15 5G. You can now keep up with the latest for longer. Offered with up to 4 generations of OS upgrades and 5 years of security maintenance, your Galaxy A15 5G stays up-to-date for longer. If your phone is showing signs of slowing down, it may be a good time to check to see if your phone needs a software update. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. To learn more about updating your phone’s software, please check out the article “How to update your Galaxy phone or tablet” to ensure you are getting the most out of your phone and running smoothly. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Thank you for reaching out. We’re grateful for your support of Samsung!
-Ty
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
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We appreciate you for taking the time to share your experience with your Galaxy A15 5G. You can now keep up with the latest for longer. Offered with up to 4 generations of OS upgrades and 5 years of security maintenance, your Galaxy A15 5G stays up-to-date for longer. If your phone is showing signs of slowing down, it may be a good time to check to see if your phone needs a software update. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. To learn more about updating your phone’s software, please check out the article “How to update your Galaxy phone or tablet” to ensure you are getting the most out of your phone and running smoothly. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. Thank you for reaching out. We’re grateful for your support of Samsung!
-Ty
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
It has had it's ups amd downs but has been great.
on March 24, 2025
Posted by: xsicnis
[This review was collected as part of a promotion.] I have used for day to day life such as talking with friends social media and music just wish it more of the S series features to have made it more enjoyable in certain aspects.
Value
3
Response from Samsung USBy R&R, March 24, 2025
Bonjour xsicnis,
Thank you for reaching out and sharing your Galaxy A15 5G feedback! With impressive processing power, spacious memory and storage options, and 5G speed, your device can handle your workload and entertainment. You can stay connected and share all your best moments with friends and loved ones. More time to get productive with a 5,000mAh (typical) battery that lasts 2 days and recharges rapidly with Super Fast Charging. Your phone is delivering the best of the best. Learn more about features you can enjoy on your Galaxy A15 5G by checking out the article “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G.” linked below. We appreciate your insight. Thank you for choosing Samsung!
-Ty
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Samsung Support
smsng.us/Samsung-Support
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Thank you for reaching out and sharing your Galaxy A15 5G feedback! With impressive processing power, spacious memory and storage options, and 5G speed, your device can handle your workload and entertainment. You can stay connected and share all your best moments with friends and loved ones. More time to get productive with a 5,000mAh (typical) battery that lasts 2 days and recharges rapidly with Super Fast Charging. Your phone is delivering the best of the best. Learn more about features you can enjoy on your Galaxy A15 5G by checking out the article “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G.” linked below. We appreciate your insight. Thank you for choosing Samsung!
-Ty
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 24, 2025
Posted by: WorkNPlayallday
[This review was collected as part of a promotion.] Seamless action across apps makes gliding through work and personal data a breeze. On the go contactless options and high security options make for easy on the go confidence while using pre-installed apps and customized material. Sound quality is 5 star and high speed performance insured work calls will go through seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It doesn't worth it
on March 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It's good for normal use but in my experience it was imposible to use at least 2 apps at the same time. Those 4gb ram are not enough not even to see instagram or Facebook. Battery was good for all the day and cameras are ok for the price.
Value
2
Response from Samsung USBy R&R, March 25, 2025
Hi ErickMoore,
Thank you for sharing your experience with your Galaxy A15 5G! It’s great to hear the battery life and camera performance stood out for you; those are key features many users enjoy about the Galaxy A15 5G. You can select how much internal storage to use as virtual memory to improve app performance with RAM Plus. RAM Plus is a feature on your Galaxy phone that provides intelligent memory expansion by using your storage as virtual memory. With more memory, you can open more apps in the background and launch apps faster. Check out the article linked below to learn more about RAM Plus. Thank you for your feedback. Thank you for being a valued Samsung customer!
What is RAM Plus and How to Use It?
https://www.samsung.com/sg/support/mobile-devices/what-is-ram-plus-and-how-to-use-it/
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy A15 5G! It’s great to hear the battery life and camera performance stood out for you; those are key features many users enjoy about the Galaxy A15 5G. You can select how much internal storage to use as virtual memory to improve app performance with RAM Plus. RAM Plus is a feature on your Galaxy phone that provides intelligent memory expansion by using your storage as virtual memory. With more memory, you can open more apps in the background and launch apps faster. Check out the article linked below to learn more about RAM Plus. Thank you for your feedback. Thank you for being a valued Samsung customer!
What is RAM Plus and How to Use It?
https://www.samsung.com/sg/support/mobile-devices/what-is-ram-plus-and-how-to-use-it/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung the best
on March 24, 2025
Posted by: Wiggs912
[This review was collected as part of a promotion.] The screen big and nice has a great camera and lots of staorage
Value
5
Response from Samsung USBy R&R, March 24, 2025
Hi there Wiggs912,
Thank you for reaching out and sharing your experience with the Galaxy A15 5G! The Galaxy A15 5G features a stunning 6.5-inch Super AMOLED display with Vision Booster technology, providing a vibrant and smooth viewing experience. It ensures sharp visuals with a brightness of up to 800 nits and a 90Hz refresh rate. Additionally, the low blue light feature enhances eye comfort during extended use. Capture the finest details of your cherished moments from various perspectives. The Galaxy A15 5G has a 50MP main camera for stunning shots, a 5MP ultra-wide camera for expansive landscapes, a 2MP macro camera for close-ups, and a 13MP front camera for profile-worthy selfies. Go ahead and express your world! We appreciate you awesome review. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with the Galaxy A15 5G! The Galaxy A15 5G features a stunning 6.5-inch Super AMOLED display with Vision Booster technology, providing a vibrant and smooth viewing experience. It ensures sharp visuals with a brightness of up to 800 nits and a 90Hz refresh rate. Additionally, the low blue light feature enhances eye comfort during extended use. Capture the finest details of your cherished moments from various perspectives. The Galaxy A15 5G has a 50MP main camera for stunning shots, a 5MP ultra-wide camera for expansive landscapes, a 2MP macro camera for close-ups, and a 13MP front camera for profile-worthy selfies. Go ahead and express your world! We appreciate you awesome review. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is a fantastic affordable find!
on March 24, 2025
Posted by: MichelleS
[This review was collected as part of a promotion.] Priced wonderfully, amazing high quality ,easy-to-use features, no lags or glitches, all in all... a fantastic affordable phone!!
Value
5
Response from Samsung USBy R&R, March 25, 2025
Howdy MichelleS,
We're delighted to hear that the Galaxy A15 5G impressed you with its smooth performance and user-friendly features! Your feedback highlights precisely why this phone continues to stand out: It is reliable, efficient, and packed with the essentials. We appreciate your kind review. Thanks for making Samsung your go-to choice!
-Ty
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We're delighted to hear that the Galaxy A15 5G impressed you with its smooth performance and user-friendly features! Your feedback highlights precisely why this phone continues to stand out: It is reliable, efficient, and packed with the essentials. We appreciate your kind review. Thanks for making Samsung your go-to choice!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
It could be better.
on March 24, 2025
Posted by: Tkkaii2
[This review was collected as part of a promotion.] Well, your presentation is quite nice.
The cameras are good, not the best, but definitely not bad.
The only thing I could say against it is the storage space, if you are one of those who keeps a lot of apps, games, etc., it will probably crash from time to time, It's annoying that it gets slow.
The cameras are good, not the best, but definitely not bad.
The only thing I could say against it is the storage space, if you are one of those who keeps a lot of apps, games, etc., it will probably crash from time to time, It's annoying that it gets slow.
Value
3
Response from Samsung USBy R&R, March 25, 2025
Hey Tkkaii2,
Thank you for sharing your thoughts on the Galaxy A15 5G! With the 50MP main camera, you can choose your lens and find your angle, ensuring that capturing the moment has never been better. Every shot you take will be a great picture! The Quick Optimization feature improves your device's performance by identifying apps that drain battery power. It removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. To learn more about optimizing your device, check out the article "How to Keep Your Galaxy Phone or Tablet from Slowing Down," linked below. We appreciate your feedback. Thank you for being a part of the Samsung family!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A15 5G! With the 50MP main camera, you can choose your lens and find your angle, ensuring that capturing the moment has never been better. Every shot you take will be a great picture! The Quick Optimization feature improves your device's performance by identifying apps that drain battery power. It removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. To learn more about optimizing your device, check out the article "How to Keep Your Galaxy Phone or Tablet from Slowing Down," linked below. We appreciate your feedback. Thank you for being a part of the Samsung family!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty great
on March 24, 2025
Posted by: Dadytaz44
[This review was collected as part of a promotion.] It's a good phone and got some amazing apps and features. The only downfall I found was at times it gets really slow at times but that could be due to service. I would recommend this phone to anyone
Value
4
Response from Samsung USBy R&R, March 25, 2025
Hello Dadytaz44,
We are glad to hear you are enjoying the amazing apps and features on the Galaxy A15 5G! It’s designed to bring everyday tasks to life with ease and efficiency. Network conditions can occasionally affect performance. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow connection. This is due to your subscribed plan, access region, and mobile settings. Learn more about your Galaxy phone network connection in the article below. Your device is ready to help you achieve all you have to do throughout your day. Thanks for the recommendation; you have made the best leap! Thank you for your radiant review. We appreciate you; enjoy your Samsung experience!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/smartphones/galaxy-a15/buy/galaxy-a15-5g-128gb-unlocked-sm-a156uzkdxaa/
-Ty
Samsung Support
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Facebook
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We are glad to hear you are enjoying the amazing apps and features on the Galaxy A15 5G! It’s designed to bring everyday tasks to life with ease and efficiency. Network conditions can occasionally affect performance. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow connection. This is due to your subscribed plan, access region, and mobile settings. Learn more about your Galaxy phone network connection in the article below. Your device is ready to help you achieve all you have to do throughout your day. Thanks for the recommendation; you have made the best leap! Thank you for your radiant review. We appreciate you; enjoy your Samsung experience!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/smartphones/galaxy-a15/buy/galaxy-a15-5g-128gb-unlocked-sm-a156uzkdxaa/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US