Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Phone stays charged for couple days. Love the came
on March 22, 2025
Posted by: Nahnah2517
[This review was collected as part of a promotion.] This phone streams very well. I have no problems with internet or freezing up on me. Easy to navigate as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall phone
on March 22, 2025
Posted by: RoyalPain
[This review was collected as part of a promotion.] Phone is great and has abilities and features of the higher end galaxy phones. Simple yet powerful for a more budget friendly device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for cheap price
on March 23, 2025
Posted by: TTturtle
[This review was collected as part of a promotion.] The galaxy A15 5G is pretty basic compared to the galaxy S25 5g. I guess you can say it's worth the price. Love the Samsung kids mode! Graphics are decent. Operating system is not to bad either.
Value
4
Response from Samsung USBy R&R, March 24, 2025
Hey hey TTturtle,
Thank you for your fantastic review of the Galaxy A15 5G! We designed this device with safety and ease of use for the entire family in mind. The Galaxy A15 5G features a 6.5-inch Super AMOLED display, a versatile camera system with a 50MP main camera, and 5G connectivity. With expandable storage and a long-lasting 5,000mAh battery, you can enjoy using your phone for even longer. To learn more about the features of your Galaxy A15 5G, check out the article titled “Essential Features on the Galaxy A15 5G, A25 5G, and A35 5G,” which is linked below. We're thrilled that you're getting the most out of your device and discovering all its capabilities. Thank you for reaching out! We appreciate your feedback—enjoy your Samsung experience!
-Ty
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Thank you for your fantastic review of the Galaxy A15 5G! We designed this device with safety and ease of use for the entire family in mind. The Galaxy A15 5G features a 6.5-inch Super AMOLED display, a versatile camera system with a 50MP main camera, and 5G connectivity. With expandable storage and a long-lasting 5,000mAh battery, you can enjoy using your phone for even longer. To learn more about the features of your Galaxy A15 5G, check out the article titled “Essential Features on the Galaxy A15 5G, A25 5G, and A35 5G,” which is linked below. We're thrilled that you're getting the most out of your device and discovering all its capabilities. Thank you for reaching out! We appreciate your feedback—enjoy your Samsung experience!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing!!!!
on March 23, 2025
Posted by: Alove5678
[This review was collected as part of a promotion.] This phone is worth it , it works perfectly , and you can use more than one app at the same time , it charges fast and it has a lot of good things.🎀👍
Value
5
Response from Samsung USBy R&R, March 25, 2025
Namaste Alove5678,
We appreciate your enthusiasm! We completely agree that the Galaxy A15 5G truly excels in performance. With its smooth multitasking capabilities and fast charging, this device is designed to meet your daily demands and beyond. Thank you for sharing your experience; it's evident that you have discovered some of its best features. We hope you continue to explore everything your Galaxy A15 5G has to offer and unlock your full potential! Thank you for your fantastic review and for being a valued member of the Samsung community!
-Ty
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We appreciate your enthusiasm! We completely agree that the Galaxy A15 5G truly excels in performance. With its smooth multitasking capabilities and fast charging, this device is designed to meet your daily demands and beyond. Thank you for sharing your experience; it's evident that you have discovered some of its best features. We hope you continue to explore everything your Galaxy A15 5G has to offer and unlock your full potential! Thank you for your fantastic review and for being a valued member of the Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Good for a midrange phone
on March 23, 2025
Posted by: Certifiedturtle
[This review was collected as part of a promotion.] I've had my samsung a15 for a year now and it was good for the beginning it was super smooth camera was incredible. Now its still good but when im gaming it lags way to bad it resets on its own and the camera isnt that good no more. I think it is for how many times I let it drop but i really recommend if you would use as a daily without high gaming.
Value
4
Response from Samsung USBy R&R, March 24, 2025
Hey there Certifiedturtle,
Thank you for reaching out and sharing your experience with your Galaxy A15 5G! It's wonderful to hear that you've been enjoying your device and all its features for over a year. Whether you're gaming, entertaining, or capturing memories, the Galaxy A15 5G has you covered. The Photo Remaster feature enhances the brightness, details, and colors of your photos. You can achieve fantastic quality by adjusting some camera settings. Additionally, the Device Care feature helps you maintain your phone’s performance by monitoring battery life, storage, memory, and security. You can also automatically optimize your phone for faster and better performance. Make sure your device's software is updated to the latest version. To do this, follow these steps:
1. Go to Settings > Software Update.
2. Tap on "Download and Install."
3. Follow the on-screen instructions.
For more tips on maintaining optimal performance for your device, check out the article titled "How to Keep Your Galaxy Phone or Tablet from Slowing Down" linked below. Thank you for taking the time to provide your feedback. We appreciate your support of Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Thank you for reaching out and sharing your experience with your Galaxy A15 5G! It's wonderful to hear that you've been enjoying your device and all its features for over a year. Whether you're gaming, entertaining, or capturing memories, the Galaxy A15 5G has you covered. The Photo Remaster feature enhances the brightness, details, and colors of your photos. You can achieve fantastic quality by adjusting some camera settings. Additionally, the Device Care feature helps you maintain your phone’s performance by monitoring battery life, storage, memory, and security. You can also automatically optimize your phone for faster and better performance. Make sure your device's software is updated to the latest version. To do this, follow these steps:
1. Go to Settings > Software Update.
2. Tap on "Download and Install."
3. Follow the on-screen instructions.
For more tips on maintaining optimal performance for your device, check out the article titled "How to Keep Your Galaxy Phone or Tablet from Slowing Down" linked below. Thank you for taking the time to provide your feedback. We appreciate your support of Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Performance and User Exper
on March 23, 2025
Posted by: Bennett
[This review was collected as part of a promotion.] I have been using this device for several months now, and I am thoroughly impressed with its overall performance. The design is sleek and modern, making it a pleasure to use daily. The display quality is outstanding, with vibrant colors and sharp resolution, enhancing my multimedia experience significantly.
The device operates smoothly, with fast processing speeds that handle multitasking with ease. Applications open quickly, and I have not encountered any lag, even when running demanding software. Battery life is also commendable, lasting all day on a single charge, which is essential for my busy lifestyle.
In addition, the user interface is intuitive and easy to navigate, making it accessible for users of all ages. The features provided are practical and enhance functionality without overwhelming the user with unnecessary options. Overall, this device has exceeded my expectations, providing excellent value in terms of performance and usability. I highly recommend it to anyone in the market for a reliable and efficient device.
Value
4
Response from Samsung USBy R&R, March 26, 2025
Hello Bennett,
Thanks for sharing such a thoughtful and detailed review of your Galaxy A15 5G! We are excited to hear how well your phone fits into your daily routine, from the sleek design, vibrant display, smooth performance, and dependable battery life. Your experience highlights what makes this device a standout. If you are looking for a phone that delivers speed, practical features, and everyday convenience, you have found it in the Galaxy A15 5G! We thank you for sharing your feedback. We appreciate your trust in Samsung!
-Ty
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Thanks for sharing such a thoughtful and detailed review of your Galaxy A15 5G! We are excited to hear how well your phone fits into your daily routine, from the sleek design, vibrant display, smooth performance, and dependable battery life. Your experience highlights what makes this device a standout. If you are looking for a phone that delivers speed, practical features, and everyday convenience, you have found it in the Galaxy A15 5G! We thank you for sharing your feedback. We appreciate your trust in Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Im really like all samsung galaxy phone
on March 23, 2025
Posted by: Millan1984
[This review was collected as part of a promotion.] I never have any problem why my Samsung galaxy Phone speaker sounds fantastic
Value
5
Response from Samsung USBy R&R, March 24, 2025
Hiya Millan1984,
Thank you for your excellent review of the Galaxy A15 5G. The sound quality and effects features on your Galaxy phone allows you to experience your own mini theater or concert hall. You can adjust settings for Dolby Atmos and explore other audio options, such as the equalizer, UHQ upscaler, and Adapt Sound, to enhance your device's audio experience. Learn more about your device’s audio features in the article “Use Dolby Atmos and other audio features on your Galaxy phone,” linked below. We appreciate your valuable feedback and hope you continue discovering everything your device has to offer. Thank you for choosing Samsung!
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
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Thank you for your excellent review of the Galaxy A15 5G. The sound quality and effects features on your Galaxy phone allows you to experience your own mini theater or concert hall. You can adjust settings for Dolby Atmos and explore other audio options, such as the equalizer, UHQ upscaler, and Adapt Sound, to enhance your device's audio experience. Learn more about your device’s audio features in the article “Use Dolby Atmos and other audio features on your Galaxy phone,” linked below. We appreciate your valuable feedback and hope you continue discovering everything your device has to offer. Thank you for choosing Samsung!
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Phone is slow
on March 23, 2025
Posted by: Samsung2
[This review was collected as part of a promotion.] Phone is very slow, even after I turned off animations and anything else I could.
Value
3
Response from Samsung USBy R&R, March 24, 2025
Hi Samsung2,
Thank you for letting us know how it is going with your Galaxy A15 5G! Is your device becoming glitchy and slow? To enhance its performance, clean up your device's memory. Go to Settings and swipe to tap on Device Care. Next, select Memory, and then tap on Clean Now. This feature frees up memory by stopping background apps, which can significantly improve your device's speed. If you want to keep certain apps running in the background, tap on Excluded Apps and add your preferred apps to the list, ensuring they are not closed when you use this feature. Please check out "How to keep your Galaxy phone or tablet from slowing down" to find ways to keep your device at its best performance. Thank you for reaching out. We appreciate you choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for letting us know how it is going with your Galaxy A15 5G! Is your device becoming glitchy and slow? To enhance its performance, clean up your device's memory. Go to Settings and swipe to tap on Device Care. Next, select Memory, and then tap on Clean Now. This feature frees up memory by stopping background apps, which can significantly improve your device's speed. If you want to keep certain apps running in the background, tap on Excluded Apps and add your preferred apps to the list, ensuring they are not closed when you use this feature. Please check out "How to keep your Galaxy phone or tablet from slowing down" to find ways to keep your device at its best performance. Thank you for reaching out. We appreciate you choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US