Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Okay phone on a budget
on March 20, 2025
Posted by: Tioga84
[This review was collected as part of a promotion.] Has great storage space rest is blah slow and has a few bugs when being used for long periods of time and not good for games that have a lot of movement it will crash.
Value
3
Response from Samsung USBy R&R, March 21, 2025
Hey there Tioga84,
Thank you for your feedback on your Galaxy A15 5G! We are glad to hear you are enjoying the generous storage space. A Quick optimization feature enhances your device's performance by effectively managing battery consumption. It identifies apps that use excessive power, clears out unnecessary items from memory, removes unwanted files, scans for potential malware, and closes background applications. With this feature, optimizing your phone becomes a straightforward and efficient process, ensuring you get the most out of your device. You will notice an improved performance once the optimization is completed. The article below details troubleshooting steps that best align with your scenario. We thank you for your review. We're grateful for your support of Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy A15 5G! We are glad to hear you are enjoying the generous storage space. A Quick optimization feature enhances your device's performance by effectively managing battery consumption. It identifies apps that use excessive power, clears out unnecessary items from memory, removes unwanted files, scans for potential malware, and closes background applications. With this feature, optimizing your phone becomes a straightforward and efficient process, ensuring you get the most out of your device. You will notice an improved performance once the optimization is completed. The article below details troubleshooting steps that best align with your scenario. We thank you for your review. We're grateful for your support of Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, very savy and great camera
on March 20, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] Great deals and perks. Alot of storage as well. I would recommend thus to others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I do enjoy using my phone because of great resolut
on March 20, 2025
Posted by: RAFMAN
[This review was collected as part of a promotion.] I normally use my phone after school to listen to music and to watch Netflix and play games. There is great audio and the graphics are very good. I would definitely tell someone to get this phone
Value
4
Response from Samsung USBy R&R, March 25, 2025
Hey RAFMAN,
We are thrilled to hear how much you enjoy the Galaxy A15 5G! Whether you are streaming your favorite shows, gaming, or listening to music, this device truly delivers a smooth and immersive experience. The vibrant graphics and rich audio make it easy to love. We hope you continue to love discovering all your phone has to offer! We thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear how much you enjoy the Galaxy A15 5G! Whether you are streaming your favorite shows, gaming, or listening to music, this device truly delivers a smooth and immersive experience. The vibrant graphics and rich audio make it easy to love. We hope you continue to love discovering all your phone has to offer! We thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 20, 2025
Posted by: Drayko
[This review was collected as part of a promotion.] I use my Samsung device for various video type for music and what can I say? Samsung definitely does it's big one know in performing top notch 3d vintage pictures and videos I love it.
Value
4
Response from Samsung USBy R&R, March 22, 2025
Hiya Drayko,
We love hearing how much you are enjoying your Galaxy A15 5G for music, videos, and more! With its top-notch performance and immersive displays, it’s designed to deliver an amazing multimedia experience. The vibrant screens and smooth playback make it perfect for 3D vintage videos and pictures. We hope you continue creating your favorite Galaxy A15 5G content! Thank you for your review. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing how much you are enjoying your Galaxy A15 5G for music, videos, and more! With its top-notch performance and immersive displays, it’s designed to deliver an amazing multimedia experience. The vibrant screens and smooth playback make it perfect for 3D vintage videos and pictures. We hope you continue creating your favorite Galaxy A15 5G content! Thank you for your review. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features this phone offers
on March 20, 2025
Posted by: Whiskeygirl1904
[This review was collected as part of a promotion.] It's very easy to use. I love how nice the camera is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I had it for 4yr I love it
on March 20, 2025
Posted by: Teetee
[This review was collected as part of a promotion.] I use it to wake me up in the morning.I have a alarm on it.And also help me with my Doctor's appointments.And I watch all types of apps on it YouTube.Tiktok instagram you name it and it's not hard to figure out
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very easy to use!!
on March 20, 2025
Posted by: Galaxylover4eva
[This review was collected as part of a promotion.] This product allows for seemless interfacing with so many different ways to make it easier! I would recommend this phone for any age group or for whatever lifestyle. Can't go wrong with the A15 5g...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on March 20, 2025
Posted by: SamsungA15user
[This review was collected as part of a promotion.] My Samsung device is very nice. I love Samsung devices. The only thing I have an issue with is the phone freezes and runs slow.
Value
4
Response from Samsung USBy R&R, March 22, 2025
Hello there SamsungA15user,
We are thrilled you love the Galaxy device, and your Galaxy A15 5G delivers a great experience! With its sleek design, strong performance, and reliable features, it's built to keep up with you and your daily needs. If you notice signs of your phone slowing down, consider a Quick Optimization feature that enhances your device's performance by identifying apps that consume excessive battery power. It removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is both quick and simple. More information on how you can optimize your phone will be linked below. Thank you for reaching out. We value you as a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled you love the Galaxy device, and your Galaxy A15 5G delivers a great experience! With its sleek design, strong performance, and reliable features, it's built to keep up with you and your daily needs. If you notice signs of your phone slowing down, consider a Quick Optimization feature that enhances your device's performance by identifying apps that consume excessive battery power. It removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is both quick and simple. More information on how you can optimize your phone will be linked below. Thank you for reaching out. We value you as a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US