Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Fantastic, High-Quality, Affordable Phone
on March 18, 2025
Posted by: Samsungforlife
[This review was collected as part of a promotion.] Purchsing and operating the Samsung Galaxy A15 5G is an AMAZINGLY wonderful experience! My A15 has been fantastic regarding function. I use my phone for my E-commerce business, college course work, and household management. The ease and seamless actions across my widely diverse app portfolio is such a welcome attribute. There's no bogging down, or inter -app confusions. I also play mobile games. I am pleasantly surprised by the fluidity of movement and action controls. What I find even more impressive about my Samsung Galaxy A15 5G is the incredibly affordable price point. This mobile phone my best and most astonishing purchase of the year!! Thank you Samsung! You now have a loyal customer for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I like it It works
on March 18, 2025
Posted by: SEK4AMK
[This review was collected as part of a promotion.] Use it for communication l, contract review, and life in general l. I did not like when I was leaving my driveway Saturday and need to make a quick phone call and got a message that it would not work as a phone. I could send a text but not make a call
Value
3
Response from Samsung USBy R&R, March 20, 2025
Hi there SEK4AMK,
Thank you for your feedback on your Galaxy A15 5G. It’s nothing like picking up your phone ready to make a call, and then all of a sudden, your call is not going through. There is a possibility that your device was connected to Wi-Fi calling, however, based on what you stated, there is a good chance it was network-related. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please ensure you are connected to a mobile network for a good connection while making calls. On your device, navigate to and open Settings, tap Connections, and then tap Mobile networks. Tap Network mode, and then select your desired mode. For more details on your network settings, please check out “Issues with mobile network connection on Samsung phone or tablet.” If you are persistently unable to connect, please reach out to your service provider to ensure your account is good and you can get good reception in your area. Thank you for reaching out. Thank you for choosing Samsung!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy A15 5G. It’s nothing like picking up your phone ready to make a call, and then all of a sudden, your call is not going through. There is a possibility that your device was connected to Wi-Fi calling, however, based on what you stated, there is a good chance it was network-related. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Please ensure you are connected to a mobile network for a good connection while making calls. On your device, navigate to and open Settings, tap Connections, and then tap Mobile networks. Tap Network mode, and then select your desired mode. For more details on your network settings, please check out “Issues with mobile network connection on Samsung phone or tablet.” If you are persistently unable to connect, please reach out to your service provider to ensure your account is good and you can get good reception in your area. Thank you for reaching out. Thank you for choosing Samsung!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good budget phone
on March 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Runs games pretty good and good sound I like the storage and color.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone has clear pictures
on March 18, 2025
Posted by: Terrorizer
[This review was collected as part of a promotion.] I have no trouble except I cracked my phone and it still works amazingly. I ha e a lot of storage and love how much it can hold still learning my phone and what it offers. I a big fan of Samsung phones I only use Samsung galaxy nothing else. Thank you for your quality in these devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have a good feature and powerful
on March 18, 2025
Posted by: Sanoooosssa
[This review was collected as part of a promotion.] good quality and nice cameras. works well, and has a long battery life. The screen size and picture quality are also appreciated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product takes great pictures
on March 18, 2025
Posted by: Simplereviewer88
[This review was collected as part of a promotion.] Everything on this product works great I absolutely love Samsung Galaxy phones it has great quality pictures as well as the seamless actions across apps and things goes well between apps speeds are fast I have nothing bad to say about this product at all I will always try to stay with a Samsung Galaxy even to the audio eraser is great and no one can ever go wrong with buying a Samsung phone or Samsung product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My recent upgrade to the Samsung A15 5G
on March 18, 2025
Posted by: Maggiethecat
[This review was collected as part of a promotion.] I tend to keep my phones until they are dead. I went from an S8 to an A15 due to apps I require no longer able to use.
There are things I still don't know about this model that I should learn about. It's provided good service for the price point which is a key factor in this 2025 economy. The battery lasts a very long time between charges. I use it for so many things to run my life. I made a good decision in this upgrade. I've always been loyal to Samsung due to their quality, functionality, and ease of use. I think if my memory serves me correctly this is my 4th phone. I also have a smart TV from Samsung.
There are things I still don't know about this model that I should learn about. It's provided good service for the price point which is a key factor in this 2025 economy. The battery lasts a very long time between charges. I use it for so many things to run my life. I made a good decision in this upgrade. I've always been loyal to Samsung due to their quality, functionality, and ease of use. I think if my memory serves me correctly this is my 4th phone. I also have a smart TV from Samsung.
The only issue I have has to do with the size of the device. I prefer a phone wider due to vision issues which make the keyboard small. It makes me prone to errors and slows me down. Sansung must include more focus group input with people with disabilities when making decisions regarding their phones and how we use them in our daily lives. That would be greatly appreciated by members of our disability community as I am in one, also as an advocate.
I really do like my phones I've had over the years from Samsung and I will continue to use them. I have had phones from Motorola, Blackberry and Nokia and Samsung always comes out on top. I do wish that more products were mfg in the US. Sustainably and tech reuse is something important as I still have my old models and am worried about data capturing so I don't tend to turn them in for recycling or upgrade offers. Thank you.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on March 18, 2025
Posted by: Urbaby
[This review was collected as part of a promotion.] It is a good phone wish I had a new one though okkkkkkk
Value
4
Written by a customer while visiting Samsung US