Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
The phone for the non multitasker
on March 17, 2025
Posted by: MissLily
[This review was collected as part of a promotion.] This phone is great for people who can do only one thing at a time and then barely that, constantly stops my music when I'm playing a game Pokemon go won't even work everything stops and starts sporadically
Value
3
Response from Samsung USBy R&R, March 20, 2025
Hello MissLily,
Thank you for reaching out and sharing your experience with your Galaxy A15 5G! There is nothing like being in a good game and your phone starts to stall on you. Before starting your game, optimize quickly to allow for the best performance from your device. In some cases, your phone is processing a lot of things at one time, and it will cause some slowdown. Suppose you are playing a game that utilizes your device's GPS. This will pull a lot of processing power and battery while trying to stay connected to the network. It's a lot on any device, especially if you get to an area with limited reception. Before you start gaming, completing this troubleshooting step will help your phone performance; from Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. We thank you for your feedback. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A15 5G! There is nothing like being in a good game and your phone starts to stall on you. Before starting your game, optimize quickly to allow for the best performance from your device. In some cases, your phone is processing a lot of things at one time, and it will cause some slowdown. Suppose you are playing a game that utilizes your device's GPS. This will pull a lot of processing power and battery while trying to stay connected to the network. It's a lot on any device, especially if you get to an area with limited reception. Before you start gaming, completing this troubleshooting step will help your phone performance; from Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. We thank you for your feedback. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, camera, sound and overall quality
on March 17, 2025
Posted by: Calamity93
[This review was collected as part of a promotion.] Gaming works incredibly well on this device. Streaming is fast and clear. Samsung is the only brand me and my family use. Been with Samsung for 4 years and I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Am well pleased with my device
on March 17, 2025
Posted by: AlaskanJuiceMan907
[This review was collected as part of a promotion.] I use my device everyday to stay in contact with family, friends, others. also when making new connections.
Periodically i used my device to stream movies, shows & music for entertainment.
Mostly I am surfing the web for questions I need answered or watching YouTube videos to learn new techniques at my job or hacks to make life easier at home
It's a fantastic tool for communication and learning. It's got a remarkable function to switch seamlessly across apps. Which is great because I'm constantly switching between apps for to get the desired result I need... such as going from my email to a word document. From Google maps to my location history to an app I use to keep track of my hours at work. From YouTube to the web looking for answers to questions I need answered. And from Facebook to Tick-Tok to Snapchat, ect. for keeping my friends up to date.
I really am well pleased with my device for it's battery life and the ease at which I am now briefly having to go and search on other older devices.
I'm unfamiliar with any audio eraser feature on my device. But I would be interested in finding out more about it's function and application to aid me on a day to day basis.
Thank you for the chance to be a part of this.
Respectfully yours,
Respectfully yours,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A15 - great pics and video
on March 17, 2025
Posted by: GRAHAMSH8
[This review was collected as part of a promotion.] I do like my A15 for it's photo/video and audio abilities. Does very well for a phone. The audio eraser is awesome when needing to edit video.
My phone could use more memory as it gets bogged down a bit when I have lots of photo and video.
My phone could use more memory as it gets bogged down a bit when I have lots of photo and video.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on March 18, 2025
Posted by: Rick2dude
[This review was collected as part of a promotion.] A good phone can't complain it works ,does what supposed to do I guess lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung says it All
on March 18, 2025
Posted by: LesisMorewithSamsung
[This review was collected as part of a promotion.] I've had countless Samsung devices. Their mobiles phones are by far the best in class and performance. I stay with Samsung because of the smooth interaction between apps and screens. Samsung puts out durable and quality products for any type of user. I use mine more these days than ever. They can be used for business as well as pleasure without worry for security or performance issues. Samsung sets the standard and rises above the expectation every time. If you depend on your device Samsung is the obvious choice for those "on the go". I don't have to worry about missing calls or whether my battery will make it through the day. With a 5000mAh battery it has more than enough power to push through the whole day. Thank you Samsung for being such a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Phone works grate but not even a month and screen
on March 18, 2025
Posted by: Jayman
[This review was collected as part of a promotion.] Very fast and intelligent phones and does everything I needed to do when I needed to do it just not very durable I dropped it one time and screen broke very unsatisfied with that but as far as the tech sign goes I am happy with the phones performance
Value
1
Response from Samsung USBy R&R, March 20, 2025
Hey Jayman,
Thank you for sharing your experience with your Galaxy A15 5G! It’s awesome that you have found a device that aligns with all your desires in a mobile device. You can enjoy everything even longer on your device with a 5,000mAh (typical) battery that lasts 2 days and recharges rapidly with Super-Fast Charging. With your phone screen breaking, we have partnered with uBreakiFix as an authorized repair location for Samsung devices with over 600 locations in the U.S. We are sure there is one near you that you can take your phone in to be serviced. We thank you for reaching out. We’re grateful for your support of Samsung!
-Ty
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G! It’s awesome that you have found a device that aligns with all your desires in a mobile device. You can enjoy everything even longer on your device with a 5,000mAh (typical) battery that lasts 2 days and recharges rapidly with Super-Fast Charging. With your phone screen breaking, we have partnered with uBreakiFix as an authorized repair location for Samsung devices with over 600 locations in the U.S. We are sure there is one near you that you can take your phone in to be serviced. We thank you for reaching out. We’re grateful for your support of Samsung!
-Ty
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phones itself is cool there so many thing to have
on March 18, 2025
Posted by: Jdhdidjd
[This review was collected as part of a promotion.] Thank you for making this phone
Few app that I joy is the news and free movie
And the donation app and the cloub
The phone is super cool
Few app that I joy is the news and free movie
And the donation app and the cloub
The phone is super cool
Value
5
Written by a customer while visiting Samsung US