Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Love my.Phone
on March 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love.
It when I drop my phone.It doesn't break and it's easy to use
It when I drop my phone.It doesn't break and it's easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has lasted me years.
on March 17, 2025
Posted by: Chelle
[This review was collected as part of a promotion.] This phone has truly stood through, during rough encounters. From accidental drops, to falling in water and my young nephews tantrums when playing games. It's durability is top notch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good/lack features
on March 17, 2025
Posted by: Shaunboy
[This review was collected as part of a promotion.] Missing features other galaxy phones has, screen freezes
Value
3
Response from Samsung USBy R&R, March 20, 2025
Good day Shaunboy,
Thank you for sharing your feedback about your Galaxy A15 5G. It can be frustrating when your device suddenly freezes. When this happens, it's often a signal that it's time to perform some checks. A good starting point is to update your software. To do this, open the Settings app on your device. Then, swipe and tap on "Software update" or "System updates," depending on your model. Next, select "Download and install" or "Check for software updates." If an update is available, it will begin downloading automatically. You might need to tap "Download now" on some devices. Once the download is complete, follow the on-screen instructions to install the update. You can also check for updates using Smart Switch. If you need additional troubleshooting steps, please refer to the article below regarding your phone freezing. Look for the scenario that best matches your experience. Thank you for your feedback; we here at Samsung greatly appreciate your support!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback about your Galaxy A15 5G. It can be frustrating when your device suddenly freezes. When this happens, it's often a signal that it's time to perform some checks. A good starting point is to update your software. To do this, open the Settings app on your device. Then, swipe and tap on "Software update" or "System updates," depending on your model. Next, select "Download and install" or "Check for software updates." If an update is available, it will begin downloading automatically. You might need to tap "Download now" on some devices. Once the download is complete, follow the on-screen instructions to install the update. You can also check for updates using Smart Switch. If you need additional troubleshooting steps, please refer to the article below regarding your phone freezing. Look for the scenario that best matches your experience. Thank you for your feedback; we here at Samsung greatly appreciate your support!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone i like it
on March 17, 2025
Posted by: Fernando
[This review was collected as part of a promotion.] Battery is good. Last me all day it has nice features i had samsung before. And so far its one of the best phones i had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 17, 2025
Posted by: TB1978
[This review was collected as part of a promotion.] One of the best phones I've owned. I love the features. The side menu is convenient. Easy to use . Great sound when playing music and videos. I use a lot of apps and sometimes do my college courses on my phone. An overall great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Phones
on March 17, 2025
Posted by: Thumper
[This review was collected as part of a promotion.] I have owned several different phones but always go back to Samsung. I enjoy the ease of using it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantasticphone
on March 17, 2025
Posted by: Mikephone
[This review was collected as part of a promotion.] Phone easy to use. I use the phone to do Uber driving. I use it like 12 hours a day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A15
on March 17, 2025
Posted by: Jennifer
[This review was collected as part of a promotion.] My A15 works the chest of any phone I've had. From audio, to watching movies, to taking pictures its all done effortlessly with ease. It moves with seamless action across appsband anything i go to on my phone. Its the best phone I've owned thus far. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US