Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Best device
on March 17, 2025
Posted by: Chilly626
[This review was collected as part of a promotion.] This is the best Samsung device I've owned. It is clear the transition from app to app is smooth and effortless. The screen is big and clear. I truly love this phone. I love it so much I bought two of them
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Has been a solid device
on March 17, 2025
Posted by: Charrell79
[This review was collected as part of a promotion.] I have had this device for almost a year now and it has performed well for my everyday use. The processor seems to lag a bit, but that's occasionally, so overall a good phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great display
on March 17, 2025
Posted by: Kid510
[This review was collected as part of a promotion.] Great use for games and social media. The battery life is really good as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This model is pack with cool features, and is fast
on March 17, 2025
Posted by: GreyEyEs
[This review was collected as part of a promotion.] Super fast, seamless dual screen functions, side toolbar, great for gaming and networking, i use this phone 247 and the battery is always tops, best phone ive own in a while
Phone helps me not only monitor my day to schedule but also keeps my vitals step records and everything in every area of my life weather professionally, at home or on the go, for fun or for work this phone does it all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A bit laggy
on March 17, 2025
Posted by: Teeb7979
[This review was collected as part of a promotion.] I love Samsung devices. I like the a15. It runs great most of the time. Show starting and from time to time it will be a bit laggy. Screen is amazing. I have two of them currently and I was considering upgrading to the a16.
Value
3
Response from Samsung USBy R&R, March 20, 2025
Hello Teeb7979,
We're thrilled to hear that you love your Galaxy A15 5G! It's designed to be simple and sophisticated, featuring a sleek profile, a stylish back cover, and a pristine camera layout. Whether you are creative or use your phone to enhance productivity, the Galaxy A15 5G has you covered. With a powerful 5,000mAh (typical) battery, you can enjoy up to two days of usage on a single charge, and it supports super-fast charging for rapid recharging. If you've noticed your device slowing down, it might be time to optimize its performance. Our Quick Optimization feature can help improve your device's efficiency by identifying apps that consume excessive battery power. It clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy. Follow these steps: 1. From Settings, swipe to and tap on Device care. 2. Tap on Optimize now, and then select Done. It's fast, simple, and effective! For additional troubleshooting steps, check out the article "How to Keep Your Galaxy Phone or Tablet from Slowing Down," which will be linked below. Thank you for your review, and thank you for choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Samsung Community
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We're thrilled to hear that you love your Galaxy A15 5G! It's designed to be simple and sophisticated, featuring a sleek profile, a stylish back cover, and a pristine camera layout. Whether you are creative or use your phone to enhance productivity, the Galaxy A15 5G has you covered. With a powerful 5,000mAh (typical) battery, you can enjoy up to two days of usage on a single charge, and it supports super-fast charging for rapid recharging. If you've noticed your device slowing down, it might be time to optimize its performance. Our Quick Optimization feature can help improve your device's efficiency by identifying apps that consume excessive battery power. It clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy. Follow these steps: 1. From Settings, swipe to and tap on Device care. 2. Tap on Optimize now, and then select Done. It's fast, simple, and effective! For additional troubleshooting steps, check out the article "How to Keep Your Galaxy Phone or Tablet from Slowing Down," which will be linked below. Thank you for your review, and thank you for choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful product
on March 17, 2025
Posted by: Pattycakes
[This review was collected as part of a promotion.] I love my Samsung. I am a Samsung customer through and through.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow in running
on March 17, 2025
Posted by: Zasx01324356
[This review was collected as part of a promotion.] It is running quite slow, not because of the hardware, but the OS holds too many things running together. It is suggested to make a lightweight OneUI for this kind of device.
Value
3
Response from Samsung USBy R&R, March 20, 2025
Ahoy Zasx01324356,
Thank you for sharing your experience with your Galaxy A15 5G! If your device is becoming glitchy and slow, you can improve its performance by cleaning up its Memory. To do this, go to Settings, swipe to, and tap on Device care. Then, tap on Memory and select "Clean now" to free up Memory by stopping background apps. Did you know that you can keep certain apps running in the background? If you're curious, you can tap on "Excluded apps" and add your preferred apps to the list so they won't be closed when you use this feature. Additionally, check for software updates regularly to ensure your device is running on the latest software version. This way, you can take advantage of all the new enhancements as they become available. We're delighted that you've chosen to innovate with Samsung. Your feedback is important to us, and we thank you for it!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G! If your device is becoming glitchy and slow, you can improve its performance by cleaning up its Memory. To do this, go to Settings, swipe to, and tap on Device care. Then, tap on Memory and select "Clean now" to free up Memory by stopping background apps. Did you know that you can keep certain apps running in the background? If you're curious, you can tap on "Excluded apps" and add your preferred apps to the list so they won't be closed when you use this feature. Additionally, check for software updates regularly to ensure your device is running on the latest software version. This way, you can take advantage of all the new enhancements as they become available. We're delighted that you've chosen to innovate with Samsung. Your feedback is important to us, and we thank you for it!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I love a lot of features on this phone
on March 17, 2025
Posted by: SAPPHIREDAT1GEMINI
[This review was collected as part of a promotion.] I love the camera on this phone and the way u can set the phone for you and you only I also love the plit screen and the way u can be on two different apps app the same time as well as the way u can switch between the apps this phone is perfect for me so far
Value
3
Response from Samsung USBy R&R, March 20, 2025
Namaste SAPPHIREDAT1GEMINI,
Thank you for sharing your thoughts on your Galaxy A15 5G! Go on and express your world. The Galaxy A15 5G boasts a 50MP Main camera for your masterpiece, 5MP Ultra-Wide and 2MP Macro cameras for landscapes and close-ups, and a 13MP Front camera for profile-worthy selfies. You can do more than capture photos on your Galaxy A15 5G. Your phone’s Gallery app has backup and sync options, so you’ll never lose your precious content. Learn more about how to set your device’s camera up and ensure every picture is your best! Learn more about capturing and editing your photo right on your phone in the article below. Thank you for your review. We appreciate your trust in Samsung!
-Ty
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A15 5G! Go on and express your world. The Galaxy A15 5G boasts a 50MP Main camera for your masterpiece, 5MP Ultra-Wide and 2MP Macro cameras for landscapes and close-ups, and a 13MP Front camera for profile-worthy selfies. You can do more than capture photos on your Galaxy A15 5G. Your phone’s Gallery app has backup and sync options, so you’ll never lose your precious content. Learn more about how to set your device’s camera up and ensure every picture is your best! Learn more about capturing and editing your photo right on your phone in the article below. Thank you for your review. We appreciate your trust in Samsung!
-Ty
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US