Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Easy to use
on March 17, 2025
Posted by: MissKitty
[This review was collected as part of a promotion.] Mostly personal use but great quality photos even bordering on professional looking photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A15 5G
on March 17, 2025
Posted by: Terrie
[This review was collected as part of a promotion.] I love my Samsung A15 5G. It's amazing. I am hooked on Samsung products. Samsung products always meet my needs.
I am able to watch videos, or play games on my Samsung phone.
When I take pictures worth my Samsung phone they come out so good.
I highly recommend any Samsung product., especially their phones.
I am able to watch videos, or play games on my Samsung phone.
When I take pictures worth my Samsung phone they come out so good.
I highly recommend any Samsung product., especially their phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is very slow, struggles to keep up
on March 17, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] I use it for tube video, camera for family pictures and videos. Tik tok Facebook and more
Value
3
Response from Samsung USBy R&R, March 19, 2025
Hey there Samsungfan,
We are so happy you are a Galaxy A15 5G fan! Keeping up with family members and checking out all the latest on social media is how we stay connected, and having a mobile device that can help you keep up is essential. The vibrant displays, sleek design, and camera let you express yourself like never before, and you get it all in your Galaxy A15 5G! By doing a quick optimization on your phone, you will notice a significant improvement in its performance. Please check out the article “How to keep your Galaxy phone or tablet from slowing down” to learn more about keeping your device in tip-top shape! We thank you for sharing your experience. Your loyalty means a lot to us!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We are so happy you are a Galaxy A15 5G fan! Keeping up with family members and checking out all the latest on social media is how we stay connected, and having a mobile device that can help you keep up is essential. The vibrant displays, sleek design, and camera let you express yourself like never before, and you get it all in your Galaxy A15 5G! By doing a quick optimization on your phone, you will notice a significant improvement in its performance. Please check out the article “How to keep your Galaxy phone or tablet from slowing down” to learn more about keeping your device in tip-top shape! We thank you for sharing your experience. Your loyalty means a lot to us!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 17, 2025
Posted by: Bmurf256
[This review was collected as part of a promotion.] I actually just swapped my Motorola for my Samsung galaxy and I love the phone. It swaps from app to app seamlessly. I use my band lab app the most because the microphone on this phone is phenomenal. I give it a 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I don't have any issues with my phone.
on March 17, 2025
Posted by: Chivo33
[This review was collected as part of a promotion.] Love watching videos and movies on its clear display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've really enjoyed this phone. It works great!
on March 17, 2025
Posted by: Philip
[This review was collected as part of a promotion.] It doesn't have as much internal memory as some other Galaxy phones, but it has an SD card slot, so I have all the memory I need. It also runs really fast even when I have multiple apps running, whereas my wife's phone cost more, but gets very sluggish when she has more than 2 apps open in the background. I've been very impressed with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow slow slow
on March 17, 2025
Posted by: Fishgirl
[This review was collected as part of a promotion.] Very slow. Not crazy bout it at all. Wish I would have gotten a better phone
Value
3
Response from Samsung USBy R&R, March 19, 2025
Aloha Fishgirl,
Thank you for your input on your Galaxy A15 5G! To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. For additional troubleshooting steps, please check out the article posted below to learn more. Remember, we're here to support you every step of the way. Get back to enjoying your beautiful display on your device and capturing all those special moments with your 50MP camera. A quick device clean up will have your device running just as smooth as you like it! Thank you for your feedback. Thanks for being part of the Samsung family!
-Ty
How to keep you Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your input on your Galaxy A15 5G! To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. For additional troubleshooting steps, please check out the article posted below to learn more. Remember, we're here to support you every step of the way. Get back to enjoying your beautiful display on your device and capturing all those special moments with your 50MP camera. A quick device clean up will have your device running just as smooth as you like it! Thank you for your feedback. Thanks for being part of the Samsung family!
-Ty
How to keep you Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This produ t has the worst quality on the market
on March 17, 2025
Posted by: Grandpa
[This review was collected as part of a promotion.] Phone is not working good apps restore everytime and battrry last onle 4 hpurs after used for only 4 mo ths and i have 4 pbone same brand.
Value
1
Response from Samsung USBy R&R, March 19, 2025
Good day Grandpa,
Thank you for reaching out to us and letting us know how it is going with your Galaxy A15 5G. Software updates are like oil changes and tune-ups for your phone- they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. To learn more about completing a software update to improve your phone performance, please see the link below: "How to update your Galaxy phone or tablet." Packed with step-by-step troubleshooting steps, you will be up and on the go in no time. If you need further assistance, please contact our Samsung Support Team to discuss. Thank you for your feedback. We appreciate your trust in Samsung!
-Ty
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out to us and letting us know how it is going with your Galaxy A15 5G. Software updates are like oil changes and tune-ups for your phone- they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. To learn more about completing a software update to improve your phone performance, please see the link below: "How to update your Galaxy phone or tablet." Packed with step-by-step troubleshooting steps, you will be up and on the go in no time. If you need further assistance, please contact our Samsung Support Team to discuss. Thank you for your feedback. We appreciate your trust in Samsung!
-Ty
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US