Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product loads slow
on March 17, 2025
Posted by: Geegee
[This review was collected as part of a promotion.] Use daily use bit after talking with agent this product works great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's OK, but I'd rather upgrade
on March 17, 2025
Posted by: Victor123
[This review was collected as part of a promotion.] All in all, it's a good phone, but to those who care a lot, the camera isn't all that great. It's nice how portable and small it is, though. Mainly because of my small hands. I would definitely recommend using 128gb of storage for regular use, 256/512 for gaming, and 1tb for business/video making. But to those who don't have a budget, get the S25 Ultra, no other models.
Value
3
Response from Samsung USBy R&R, March 18, 2025
Hey Victor123,
We appreciate your review and thank you for sharing your perspective of your Galaxy A15 5G! With its redesigned frame and back cover, create a sleek profile that adds function and fashion to your everyday. Load games, browse the web and download content with an awesomely fast 5G phone featuring a powerful octa-core processor. With a more powerful camera than before, you can see fine details even from far away. Don't miss a precious moment with family and friends on this crisp, clear 50-megapixel camera phone. If you want to get the most out of your camera, make some adjustments in the Camera app. It can take photos of everything from basic to masterpieces, inspiring creativity and excitement. Please check out the article "Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G" to learn more about how to get the most out of your camera and all it can do! We thank you for your feedback. Thank you for being a part of the Samsung community!
-Ty
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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We appreciate your review and thank you for sharing your perspective of your Galaxy A15 5G! With its redesigned frame and back cover, create a sleek profile that adds function and fashion to your everyday. Load games, browse the web and download content with an awesomely fast 5G phone featuring a powerful octa-core processor. With a more powerful camera than before, you can see fine details even from far away. Don't miss a precious moment with family and friends on this crisp, clear 50-megapixel camera phone. If you want to get the most out of your camera, make some adjustments in the Camera app. It can take photos of everything from basic to masterpieces, inspiring creativity and excitement. Please check out the article "Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G" to learn more about how to get the most out of your camera and all it can do! We thank you for your feedback. Thank you for being a part of the Samsung community!
-Ty
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is dependable and user friendly
on March 17, 2025
Posted by: Mosleymojo
[This review was collected as part of a promotion.] The Samsung A15 5G is very user friendly and has great security features also is a great reliable platform to use either streaming web surfing and taking pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxys are truly awesome!
on March 17, 2025
Posted by: Jnape2328
[This review was collected as part of a promotion.] I have never had a Samsung Galaxy before, but I have ALWAYS been pro Android! I always went with the cheapest phone possible, being a single mom. However, I was able to find a deal to get four lines and new devices for those lines, and of course I acted on that! Even though it's a later model of a Galaxy, I still absolutely LOVE it! And they are so much better than the "cheap" Androids! I definitely will not ever want anything but a Samsung Galaxy - of whatever model -from here on out! Thanks Samsung for making your phones truly awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone overheat too often.
on March 17, 2025
Posted by: Sansan45
[This review was collected as part of a promotion.] The phone is great for the price with nice features. However it's always overheating. It also barely can run two app at time, even in the background.
Value
3
Response from Samsung USBy R&R, March 19, 2025
Salutations Sansan45,
Thank you for sharing your experiences with your Galaxy A15 5G device. It's a simple yet sophisticated phone with all the features of a great device. If your device is overheating, it may be a sign that it's time to perform some updates or adjustments. Your phone may become warmer if you are near a heat source, such as direct sunlight. Additionally, using multiple apps for an extended period or running processor-intensive applications like games or GPS tracking can cause the device to heat up and slow down. Check for system and firmware updates to help bring your device back to a normal operating temperature. Another factor contributing to overheating is using a non-Samsung charger or incompatible or defective USB cables. Please review the article below for more tips on keeping your Galaxy device at its normal operating temperature. It includes valuable information on how to keep your device cool. Thank you for your feedback, and thank you for being a valued Samsung customer!
-Ty
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experiences with your Galaxy A15 5G device. It's a simple yet sophisticated phone with all the features of a great device. If your device is overheating, it may be a sign that it's time to perform some updates or adjustments. Your phone may become warmer if you are near a heat source, such as direct sunlight. Additionally, using multiple apps for an extended period or running processor-intensive applications like games or GPS tracking can cause the device to heat up and slow down. Check for system and firmware updates to help bring your device back to a normal operating temperature. Another factor contributing to overheating is using a non-Samsung charger or incompatible or defective USB cables. Please review the article below for more tips on keeping your Galaxy device at its normal operating temperature. It includes valuable information on how to keep your device cool. Thank you for your feedback, and thank you for being a valued Samsung customer!
-Ty
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very great device
on March 17, 2025
Posted by: Yumaboy
[This review was collected as part of a promotion.] Very great device very easy to use great automatic device care and quick on internet and functional quality control system seamless action across the app, auto eraser and now brief function
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phobe
on March 17, 2025
Posted by: Go38805
[This review was collected as part of a promotion.] I purchased the A15 5g, and never thought it would be as great as it is. It seamlessly moves from app to app, which I've never had a phone do before. The battery life if amazing. And the picture and sound quality is amazing as well..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on March 17, 2025
Posted by: NayBreezy
[This review was collected as part of a promotion.] Love my new Samsung galaxy A15 phone love the picture
Value
5
Written by a customer while visiting Samsung US