Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5 out of 5
4.5
(4,458 Reviews)
Open Ratings Snapshot
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product. 
(
63 out of 81
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Fast. No lagging or waiting to load.
on March 17, 2025
Posted by: Kissfan
[This review was collected as part of a promotion.] Very easy to use. Swipes smooth. Good amount of storage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good watches
on March 17, 2025
Posted by: Coolphone
[This review was collected as part of a promotion.] We love the watches they are cool and colorful colors
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Still a little slow
on March 17, 2025
Posted by: Mom2Many
[This review was collected as part of a promotion.] I hate the 0-5 scale. I would rate it an 8.5/10 if I could. The phone does great in most areas. There is some lagging that I believe is caused by the phone. It usually happens after a system update, then fixes itself within a day. Still annoying for the time that it is "learning" how to use the new updates.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on March 17, 2025
Posted by: Krissy
[This review was collected as part of a promotion.] The internet is fast
I use this phone for everything
Great storage and memory
Great battery
Easy to navigate
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product amazing space
on March 17, 2025
Posted by: Novia18
[This review was collected as part of a promotion.] This phone has reliable space, the sound and visuals are so lovely and good and Im able to keep up with my photos, contacts and games
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very pleased with my phone
on March 17, 2025
Posted by: Lilasevert
[This review was collected as part of a promotion.] Pleased with my camera has several different modes
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The phone is ok
on March 17, 2025
Posted by: Qtip2280
[This review was collected as part of a promotion.] The a15 is OK. It does have lots of storage. But it does get laggie alot, even on wifi. It's pretty tough. I do drop it often but that is because the phone without a case is slick and will slid out of your hands.
Value
3 out of 5
3
Response from Samsung USBy R&RMarch 19, 2025
Greetings Qtip2280,

Thank you for sharing your experience with your Galaxy A15 5G! Its generous storage and durability make it a great choice for everyday use. A sleek design can sometimes feel extra smooth, so pairing it with a stylish case might enhance your grip while keeping it protected. We thank you for your review. Your support means a lot to us at Samsung!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it and it takes great pictures
on March 17, 2025
Posted by: SuzieQ
[This review was collected as part of a promotion.] Fast downloading and easy to work or learn how too
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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