Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Rugged, sleek amd dependable
on March 7, 2025
Posted by: Newworlds88
[This review was collected as part of a promotion.] Excellent product and description...✨️
Great price.
Great price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast CPU combined with big battery make it perfect
on March 7, 2025
Posted by: Dackomk
[This review was collected as part of a promotion.] I bought this phone some 6 months ago. And must say I am very impressed. The quality of Samsung in-house cpu Exynos makes it excellent for everything. With no compromise. Instead of watching movies on the TV I am watching them on my phone since it has a Super Amoled display. Instead of bringing camera with me I don't need to bother since. I have my Samsung Galaxy phone. If I need an emergency and I am somewhere on an adventure. It will never bring me down with 5000mah battery. Owning this phone is like having a new best friend. It will always stay with me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best phones I've ever had
on March 7, 2025
Posted by: Kizsyr
[This review was collected as part of a promotion.] The Samsung Galaxy A15 5G with it's seemless integration with other Samsung products and accounts have made things really simple to set up. My old phone, an S10e, had a lot of files, apps, and configurations on my Samsung account. Switching over to the A15 couldn't be easier. Just add your account and wait. The A15 also has a lot of features I've come to use daily and I'd rate 10/10. Inside of Samsung Gallery, I can do anything from simply rotating the photo to more complex AI features like removing background audio from video clips. The device is very sturdy and the 3 rear cameras can capture quite a good picture from pretty far away. I am also quite impressed by how it seemlessly connects to my Samsung Galaxy Watch, even though the watch is very old at this point. All in all the phone is a very awesome little device with great integration with other Samsung products and accounts. And in fact one of my favorite features about using it with my Galaxy Book is how I can directly drag and drop files between the devices with little to no downtime.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch!
on March 8, 2025
Posted by: Love2swim
[This review was collected as part of a promotion.] I bought this watch because of its ability to be used while swimming. I use it daily I. The pool, it accurately tracks my distance swam and the nu.ber of laps. Through the health app, it also tracks calories burnt, and heart rate during the workout. The only issue is, when using the watch in this way,the battery dies quick. But I guess that is to be expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung A15
on March 8, 2025
Posted by: Jayking
[This review was collected as part of a promotion.] It's easy for me to use this phone, I haven't had any problems with it, the screen size is perfection, the battery life last from the time I wake up at 5am and go to sleep at 10pm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A15 5G Is Amazing!
on March 8, 2025
Posted by: Jazzmaster1990
[This review was collected as part of a promotion.] This Phone Does The Trick! Speeds Through Apps & Websites, Seamless Actions Across Apps, Interactivity With New Features & Functionalities, Plus a Few Hidden Gems! (If You Dont Mind Searching For Those Lovely Samsung Easter Eggs!) Now Brief, Comfortable Handling, Audio Eraser, Lightweight Design, Sleek & Shiny! Takes Beautiful Pictures With The Highest Quality. Definitely Worth The Money.
Value
3
Response from Samsung USBy R&R, March 10, 2025
Hey Hey Jazzmaster1990,
Thank you for sharing your input on your Galaxy A15 5G. We are happy you are enjoying your device and all its features. With the sophisticated redesign, your device has a sleeker-than-ever profile that is eye-catching and easy to use. Discovering all you can do on your Galaxy A15 5G will highlight your experience. You can continue to scroll with the top 5G speed, ready for anything. Learn more about what you can do on your Galaxy A15 5G in the article that will be provided. Thank you for your feedback. We're grateful for your support of Samsung!
-Ty
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your input on your Galaxy A15 5G. We are happy you are enjoying your device and all its features. With the sophisticated redesign, your device has a sleeker-than-ever profile that is eye-catching and easy to use. Discovering all you can do on your Galaxy A15 5G will highlight your experience. You can continue to scroll with the top 5G speed, ready for anything. Learn more about what you can do on your Galaxy A15 5G in the article that will be provided. Thank you for your feedback. We're grateful for your support of Samsung!
-Ty
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay
on March 8, 2025
Posted by: Agreed
[This review was collected as part of a promotion.] Does what It needed to do. I want a better phone. seamless actions across apps
Value
3
Response from Samsung USBy R&R, March 10, 2025
Hello Agreed,
We are happy your Galaxy A15 5G has been an enjoyable experience. With so much to discover, you can personalize your phone to make it one of the best devices. More vivacious than ever, you can also enjoy a 90Hz refresh rate, making scrolling through your phone smoother than ever. Setting the low blue light display allows for more comfort on your eyes. We are so happy you are enjoying all there is to do on your Galaxy A15 5G. Thank you for your feedback. We appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are happy your Galaxy A15 5G has been an enjoyable experience. With so much to discover, you can personalize your phone to make it one of the best devices. More vivacious than ever, you can also enjoy a 90Hz refresh rate, making scrolling through your phone smoother than ever. Setting the low blue light display allows for more comfort on your eyes. We are so happy you are enjoying all there is to do on your Galaxy A15 5G. Thank you for your feedback. We appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product has good screen quality but it lags a
on March 8, 2025
Posted by: Natethegr8
[This review was collected as part of a promotion.] The Samsung Galaxy a15 is a good overall phone for the price but it has a problem with lagging all the time freezing up apps not working correctly calling emergency numbers on its own. The screen has good quality picture and the memory is good that's about it.
Value
3
Response from Samsung USBy R&R, March 10, 2025
Hi Natethegr8,
We appreciate your review of your Galaxy A15 5G. Having a device that you know is going to keep you connected at all times is what we wanted to provide with this device. The screen is quite nice as well! Enhanced with Vision Booster, the Super AMOLED display allows for a bright, rich viewing experience. It’s understandable when your Galaxy phone or tablet freezes or crashes; it can be nerve-wracking. You can ensure your device keeps up with you by confirming that the device has enough memory. After completing a few steps, you may see a significant improvement in your device’s performance. Ensure the phone or tablet is connected to the internet and charged to at least 50% before installing a software update. Some carriers require a Wi-Fi network connection and will not allow you to update using mobile data. If an error occurs during a software update and your phone or tablet keeps restarting, learn how to get out of a boot loop. If your phone or tablet doesn't have enough storage space, you can clean up your storage with Device care. You can back up extra files using Smart Switch or your Samsung or Google account. Please check out the article link for more information about troubleshooting steps to enhance your phone’s performance; the link will be provided below. We are here to help; don't hesitate to contact the Samsung Support Team to learn more about optimizing your phone for the best performance. We thank you for reaching out. We appreciate your trust in Samsung!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your review of your Galaxy A15 5G. Having a device that you know is going to keep you connected at all times is what we wanted to provide with this device. The screen is quite nice as well! Enhanced with Vision Booster, the Super AMOLED display allows for a bright, rich viewing experience. It’s understandable when your Galaxy phone or tablet freezes or crashes; it can be nerve-wracking. You can ensure your device keeps up with you by confirming that the device has enough memory. After completing a few steps, you may see a significant improvement in your device’s performance. Ensure the phone or tablet is connected to the internet and charged to at least 50% before installing a software update. Some carriers require a Wi-Fi network connection and will not allow you to update using mobile data. If an error occurs during a software update and your phone or tablet keeps restarting, learn how to get out of a boot loop. If your phone or tablet doesn't have enough storage space, you can clean up your storage with Device care. You can back up extra files using Smart Switch or your Samsung or Google account. Please check out the article link for more information about troubleshooting steps to enhance your phone’s performance; the link will be provided below. We are here to help; don't hesitate to contact the Samsung Support Team to learn more about optimizing your phone for the best performance. We thank you for reaching out. We appreciate your trust in Samsung!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US