Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product has an awesome look
on March 4, 2025
Posted by: Crazy4Sukuna
[This review was collected as part of a promotion.] Love my Samsung Galaxy A15 5G it is a budget-friendly phone that offers a 6.5-inch display, solid battery life and 5G connectivity at an affordable price. In my experience it handles daily tasks well but struggles with heavy gaming. The camera quality is amazing. I love taking photos with my galaxy as the results are always great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great looking for the price!
on March 4, 2025
Posted by: TCK4208
[This review was collected as part of a promotion.] Using it even kinda feels like an S24 or something.
Value
5
Response from Samsung USBy R&R, May 21, 2025
Hi TCK4208,
We’re glad you are enjoying the Galaxy A15 5G! This device is designed to make your life easier, faster, and more enjoyable. Its enhanced features give you an experience similar to that of an S-series device. Thank you for choosing Samsung as your preferred brand!
-Ty
Samsung Support
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We’re glad you are enjoying the Galaxy A15 5G! This device is designed to make your life easier, faster, and more enjoyable. Its enhanced features give you an experience similar to that of an S-series device. Thank you for choosing Samsung as your preferred brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I like how it has preload apps.
on March 4, 2025
Posted by: MissQueen
[This review was collected as part of a promotion.] I typically use my phone for interacting with games, appointments through the calendar which makes it easy to setup via text messages for different events. The health app helps me to keep track of my water intake, steps, and sleeping habits. I appreciate that it has the mindfulness apps already included within the health app too. I love that I can personalize the Gemini app with its features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Runs well.
on March 4, 2025
Posted by: Jaiden
[This review was collected as part of a promotion.] No issues with the phone, works very well, and much smoother than my old phone, and works great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on March 5, 2025
Posted by: Jseged
[This review was collected as part of a promotion.] It is a good phone I have had this phone for about two years and I love it the ui is great I would totally recommend great phone for the price
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on March 5, 2025
Posted by: Star21911
[This review was collected as part of a promotion.] I had researched Samsung a15 and I feel alot were not accurate. First and most important to my use is camera. I have found the shutter is extremely slow, which of course effects the quality of pictures tremendously. The burst shots are slow as well. The ability to get still shot from 'motion' is nearly impossible. I miss the ease of 3 finger screen press for screen shots, instead u have to push 2 buttons together ( volume, power). My old 'galaxy ' was 10x better. The other complaint is no bixby. That was an easy and nice bonus on old phone. I have also noticed phone is super sensitive in pocket. After x amount of 'attempts' to enter pw (which is ridiculous in itself) you are locked out. Several times I have been locked out for 30+ mins bc of 'attempts ' in pocket. I don't understand that . When I want to use phone, I have turn on by side side button, enter pw # & select ok-- how that happens Several times accidentally is mind boggling. Also when doing voice to text, punctuation is not easily automatically added, so you have to hit several buttons to go back to basic keyboard and rescroll through entire text to add punctuation. Little basic ease with a phone makes all the difference.
Value
2
Response from Samsung USBy R&R, March 10, 2025
Hello Star21911,
Thank you for taking the time to share your detailed thoughts on your Galaxy A15 5G. Discovering all there is to learn about a new device can be invigorating. Learning new functions and setting up new functions can be great, and once you have your device set up to your liking, you can find it a breeze to use. That is everything we wanted to provide in the Galaxy A15 5G. A go-to device that allows for the essentials and would allow for the user to be productive and provide a solution to your mobile needs. We value your feedback. Understanding the perspective of our users will enable us to understand better how you interact with the devices and allow us to enhance areas that our customers encounter most. You mention the camera shutter; you can adjust the shutter speed by a slow shutter speed, allowing more light in and making the photo or video brighter. This is ideal for photos or videos of scenery or pictures or videos taken at night. A fast shutter speed allows less light in. This is ideal for capturing images or videos of fast-moving subjects. Adjusting the Aperture and Shutter speed in Pro Mode will change how you capture your photos. Please check out the article “Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G” for more tips and tricks on setting up your phone’s camera to your liking. We thank you again for reaching out and letting us know your thoughts on your Galaxy A15 5G device. Please reach out to our Samsung Support Team if you ever need assistance. Thank you for choosing Samsung! Ty
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to share your detailed thoughts on your Galaxy A15 5G. Discovering all there is to learn about a new device can be invigorating. Learning new functions and setting up new functions can be great, and once you have your device set up to your liking, you can find it a breeze to use. That is everything we wanted to provide in the Galaxy A15 5G. A go-to device that allows for the essentials and would allow for the user to be productive and provide a solution to your mobile needs. We value your feedback. Understanding the perspective of our users will enable us to understand better how you interact with the devices and allow us to enhance areas that our customers encounter most. You mention the camera shutter; you can adjust the shutter speed by a slow shutter speed, allowing more light in and making the photo or video brighter. This is ideal for photos or videos of scenery or pictures or videos taken at night. A fast shutter speed allows less light in. This is ideal for capturing images or videos of fast-moving subjects. Adjusting the Aperture and Shutter speed in Pro Mode will change how you capture your photos. Please check out the article “Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G” for more tips and tricks on setting up your phone’s camera to your liking. We thank you again for reaching out and letting us know your thoughts on your Galaxy A15 5G device. Please reach out to our Samsung Support Team if you ever need assistance. Thank you for choosing Samsung! Ty
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Why I stick with samsung galaxy
on March 5, 2025
Posted by: Carmake
[This review was collected as part of a promotion.] I stay with samsung galaxy because of the ease of operation, the convenience of smart switch, the seamless streaming of videos and live content, and the quality of the phone itself. I use my phone for everything from my writing, to my pictures, my social platform, entertainment and of course for calling and video calling. I am an android user and the samsung galaxy is my phone of choice. The camera is amazing and takes the clearest pictures! I will stick with samsung galaxy for my phone of choice and the A15 does not disappoint!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The cheapest kept breaking on me.so I went all out
on March 6, 2025
Posted by: Geronamo
[This review was collected as part of a promotion.] Bought better phone figured why not. The cheap ones keep on breaking on me. Go all out.get a better phone a better brand.so far so great.glad I did it.i went with a Samsung a15 5g..wow.awesome.amazing difference.very much impressed
Value
5
Written by a customer while visiting Samsung US