Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
It is an OK phone
on March 3, 2025
Posted by: ak08820
[This review was collected as part of a promotion.] I can't see a list of all the apps like other Android phones by swiping the screen up.. Not sure how to do it.
I have no idea what the the “seamless actions across apps,” “Now Brief,” or “Audio Eraser” features do.
I have no idea what the the “seamless actions across apps,” “Now Brief,” or “Audio Eraser” features do.
Value
3
Response from Samsung USBy R&R, March 5, 2025
Hi ak08820,
Thank you for your review of your Galaxy A15 5G. if you are looking for how put apps on you phone you can do that by downloading your desired apps from the Google Play Store. From there to access it you just swipe your home screen up to see all the apps that you have access to on your phone. A lot of the features you mentioned in your review can be found on our Galaxy S25 device. The Seamless Actions Across apps makes interacting with more than one app easier than ever. The Now brief gives you quick updates on your phone home screen, and the Audio eraser will allow you to take out sounds from a video you have captured to where you can highlight the audio that you want. You can learn more in the link about the Galaxy S25 link provided below. Please also take a look at the “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G” that will also be linked below. If you would like help with your device please reach out to our Samsung Support Team to further assist at 1-800-SAMSUNG. Thank you for reaching out. We hope you enjoy learning more about your device. We’re here to help—thank you for choosing Samsung! -Ty
Galaxy S25
https://www.samsung.com/us/smartphones/galaxy-s25/
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your review of your Galaxy A15 5G. if you are looking for how put apps on you phone you can do that by downloading your desired apps from the Google Play Store. From there to access it you just swipe your home screen up to see all the apps that you have access to on your phone. A lot of the features you mentioned in your review can be found on our Galaxy S25 device. The Seamless Actions Across apps makes interacting with more than one app easier than ever. The Now brief gives you quick updates on your phone home screen, and the Audio eraser will allow you to take out sounds from a video you have captured to where you can highlight the audio that you want. You can learn more in the link about the Galaxy S25 link provided below. Please also take a look at the “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G” that will also be linked below. If you would like help with your device please reach out to our Samsung Support Team to further assist at 1-800-SAMSUNG. Thank you for reaching out. We hope you enjoy learning more about your device. We’re here to help—thank you for choosing Samsung! -Ty
Galaxy S25
https://www.samsung.com/us/smartphones/galaxy-s25/
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Good product but
on March 3, 2025
Posted by: Danidadondadda
[This review was collected as part of a promotion.] It comes with some great features that enhance the experience, but it does run a little slow at times. While it’s functional, it would be even better with more flexibility to customize your messages to match your personal style.
Value
3
Response from Samsung USBy R&R, March 5, 2025
Hiya Danidadondadda,
We are delighted to hear that you are enjoying your Galaxy A15 5G and that it is doing all the things you need it to. We wanted to provide a great experience while including all the makings of a functioning phone with all the requirements for an influential phone connection. There are many features that allow you to customize the feel of your device; it is just a matter of finding what makes it your own. We thank you again for your feedback. Thanks for choosing innovation with Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are delighted to hear that you are enjoying your Galaxy A15 5G and that it is doing all the things you need it to. We wanted to provide a great experience while including all the makings of a functioning phone with all the requirements for an influential phone connection. There are many features that allow you to customize the feel of your device; it is just a matter of finding what makes it your own. We thank you again for your feedback. Thanks for choosing innovation with Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone has a great camera.
on March 3, 2025
Posted by: Juslightit
[This review was collected as part of a promotion.] Seamless actions across apps keeps me running all day during my busy day and transitions great into my pleasure time as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has awesome features
on March 3, 2025
Posted by: Slimstace1
[This review was collected as part of a promotion.] I use my Samsung phone for everything. I do social media listen to music, and do send a lot of emails and take tons of pictures with the amazing camera this phone has. The phone has a ton of other features to become technological inclined!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has everything you could need
on March 3, 2025
Posted by: Twankypickle
[This review was collected as part of a promotion.] This product can do just about everything! You can multitask with seamless actions across apps, by minimizing one app and opening up another and you even have 2 apps up at the same time with split screen! It comes preinatalled with most apps you would already use. It's very fast and reliable. (No lagging) The screen has really good bright vivid colors. And the camera works amazing!
Value
5
Response from Samsung USBy R&R, May 20, 2025
Howdy Twankypickle,
Thanks for the love! It’s amazing to hear how much you enjoy the Galaxy A15 5G. Multitasking made easy, vibrant visuals and smooth performance; this device really does bring it all together. Whether you are working, watching, or capturing memories, the Galaxy A15 5G is built to keep up. Your satisfaction is exactly what we strive for. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for the love! It’s amazing to hear how much you enjoy the Galaxy A15 5G. Multitasking made easy, vibrant visuals and smooth performance; this device really does bring it all together. Whether you are working, watching, or capturing memories, the Galaxy A15 5G is built to keep up. Your satisfaction is exactly what we strive for. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on March 3, 2025
Posted by: Samsungfan123
[This review was collected as part of a promotion.] I love Samsung I wish I can have more Samsung galaxy I would love to win I never win this type if stuff I would make a Instagram video about Samsung only hope now please be me😔
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
PHONE RUNS SMOOTH
on March 3, 2025
Posted by: GITTI71
[This review was collected as part of a promotion.] Used for gaming and personal. I originally bought the phone but did not want the phone due to the fact that I didn't see an issue with using a broken screen phone. Now that I have a screen that works, with a phone whose internet runs smoother I can do things more frequently without running into other tasks just to get whatever I need done done.
Value
5
Response from Samsung USBy R&R, May 20, 2025
Good day GITTI71,
We love hearing how smoothly the Galaxy A15 5G is running for you, especially when it comes to gaming and day-to-day tasks! It’s amazing how efficient everything feels when your device keeps up with your pace. Whether you’re multitasking or just staying connected, this phone is designed to deliver a reliable, responsive experience. It’s always great to hear that our innovations are appreciated. Thanks for sharing your thoughts! We appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing how smoothly the Galaxy A15 5G is running for you, especially when it comes to gaming and day-to-day tasks! It’s amazing how efficient everything feels when your device keeps up with your pace. Whether you’re multitasking or just staying connected, this phone is designed to deliver a reliable, responsive experience. It’s always great to hear that our innovations are appreciated. Thanks for sharing your thoughts! We appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Why does it do things
on March 3, 2025
Posted by: Hollywood719
[This review was collected as part of a promotion.] It does things i dont want and its annoying
Like the screen brightness and talks while i type
Like the screen brightness and talks while i type
Value
1
Response from Samsung USBy R&R, March 6, 2025
Hey hey Hollywood719,
Thank you for sharing your experience with your Galaxy A15 5G. Your feedback is very insightful and helps us explore the features available on your device. Based on what you've mentioned, it seems there may be some accessibility features enabled.
If you notice your screen brightness adjusting at different times, your phone’s adaptive brightness feature may be activated. This feature automatically adjusts your screen brightness based on the lighting around you. You can turn this option on or off by following these steps:
1. Open **Settings**.
2. Tap on **Display**.
3. Look for the **Adaptive brightness** option and tap the switch to turn it on or off.
Regarding your phone speaking while you type, it seems that either TalkBack or Voice Assistant may be enabled. To disable these options, follow these steps:
1. Use two fingers to swipe down from the top of the screen and tap the **Settings** icon.
2. Double-tap the icon to open the Settings menu.
3. Use two fingers to swipe through the menu until you reach **Accessibility** and double-tap it.
**For TalkBack:**
1. Tap **TalkBack** and double-tap it.
2. Tap the switch at the top of the screen and double-tap it.
3. Tap **Turn off** and double-tap it again. TalkBack will now be disabled.
**For Voice Assistant:**
1. Tap **Screen reader** and double-tap.
2. Tap the switch next to **Voice Assistant** and double-tap it.
3. Tap **Turn off** and double-tap once more. Voice Assistant will now be turned off.
We hope this guidance helps you. If you need further assistance, please feel free to reach out to our Samsung Support Team. We are here to help you get your phone working the way you prefer. Thank you for contacting us, and thank you for choosing Samsung! -Ty
Use TalkBack or Voice Assistant on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002553/#:~:text=The%20TalkBack%20feature%20(also%20known,longer%20need%20to%20use%20it.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G. Your feedback is very insightful and helps us explore the features available on your device. Based on what you've mentioned, it seems there may be some accessibility features enabled.
If you notice your screen brightness adjusting at different times, your phone’s adaptive brightness feature may be activated. This feature automatically adjusts your screen brightness based on the lighting around you. You can turn this option on or off by following these steps:
1. Open **Settings**.
2. Tap on **Display**.
3. Look for the **Adaptive brightness** option and tap the switch to turn it on or off.
Regarding your phone speaking while you type, it seems that either TalkBack or Voice Assistant may be enabled. To disable these options, follow these steps:
1. Use two fingers to swipe down from the top of the screen and tap the **Settings** icon.
2. Double-tap the icon to open the Settings menu.
3. Use two fingers to swipe through the menu until you reach **Accessibility** and double-tap it.
**For TalkBack:**
1. Tap **TalkBack** and double-tap it.
2. Tap the switch at the top of the screen and double-tap it.
3. Tap **Turn off** and double-tap it again. TalkBack will now be disabled.
**For Voice Assistant:**
1. Tap **Screen reader** and double-tap.
2. Tap the switch next to **Voice Assistant** and double-tap it.
3. Tap **Turn off** and double-tap once more. Voice Assistant will now be turned off.
We hope this guidance helps you. If you need further assistance, please feel free to reach out to our Samsung Support Team. We are here to help you get your phone working the way you prefer. Thank you for contacting us, and thank you for choosing Samsung! -Ty
Use TalkBack or Voice Assistant on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002553/#:~:text=The%20TalkBack%20feature%20(also%20known,longer%20need%20to%20use%20it.
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US