Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Can't go wrong
on February 25, 2025
Posted by: LoveaSamsung
[This review was collected as part of a promotion.] I use my phone to keep intouch with all of my loved ones. But of course you also have to have a little fun. Samsung is a brand you absolutely can trust that you will never be let down. It has seamless actions across apps, from one page to another page, so you never have to close out a page to toggle back and forth. I will always be a android user
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on February 25, 2025
Posted by: BreezyBre
[This review was collected as part of a promotion.] The Samsung Galaxy A15 5G is an excellent budget-friendly smartphone with a sleek design, a vibrant 6.5-inch AMOLED display, and a smooth 90Hz refresh rate. Powered by the MediaTek Dimensity 6100+ processor, it delivers seamless actions across apps for everyday multitasking. The 50MP main camera takes solid photos in good lighting, and the long-lasting battery ensures all-day use. Running on Android 14 with One UI 6.0, it promises four years of updates, making it a reliable choice for those seeking affordability without compromising on essential features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Close apps
on February 25, 2025
Posted by: Laelae
[This review was collected as part of a promotion.] When I first got it for like a month it would randomly close apps while I was using the app. It still somehow fixed itself though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This product is No Good
on February 25, 2025
Posted by: CavesonForyou
[This review was collected as part of a promotion.] Screen cracked in no less than 3,days
My service sucks
I need a refund or gift card ASAP
My service sucks
I need a refund or gift card ASAP
Value
1
Response from Samsung USBy R&R, March 3, 2025
Hello CavesonForyou,
We thank you for taking the time to share your experience with us on your Galaxy A15 5G. In understanding that your screen has cracked quickly, we want you to know that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and extra support. You can contact our Samsung Support Team to discuss options further. We thank you for reaching out and we thank you for being a part of the Samsung community. -Ty
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We thank you for taking the time to share your experience with us on your Galaxy A15 5G. In understanding that your screen has cracked quickly, we want you to know that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and extra support. You can contact our Samsung Support Team to discuss options further. We thank you for reaching out and we thank you for being a part of the Samsung community. -Ty
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung
on February 25, 2025
Posted by: Murf757
[This review was collected as part of a promotion.] I have been very pleased with my phone. It does everything I need it to do, when I need it done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A15 galaxy
on February 25, 2025
Posted by: Roses24
[This review was collected as part of a promotion.] This phone has went through a lot of hard work. It's been dropped many a times and and still hanging in there. 128 gigs is great space for all kinds of apps. I like the updates from Samsung about new apps
available is great.this phone has bumps and brusies but still looking good.
available is great.this phone has bumps and brusies but still looking good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Memory problems
on February 25, 2025
Posted by: Gary65
[This review was collected as part of a promotion.] It's nice that mine came with 128Gb but the processor is very under powered (not enough RAM I suspect). When the 128Gb is about half full the entire phone becomes almost useless. I would never recommend any A series phone to anyone. Maybe some day Samsung will offer a phone that I can afford that actually works.
Value
2
Response from Samsung USBy R&R, March 3, 2025
Hello Gary65,
It's awesome that you have taken the time to share your insight on your Galaxy A15 5G. As you are looking to utilize more of your device's memory, there is an option to use RAM Plus. RAM Plus will use some of your phone's storage space to give you up to 8GB of virtual memory. You can see an improvement in your device's performance with this option. You can find out more by looking into your device's settings. From Battery and Device care, tap RAM Plus, and ensure the switch is turned on. Then, tap the amount of GB you'd like to allow and tap Restart when prompted to restart your phone with your desired setting. Inactive apps will be moved to virtual memory so that more RAM is available for the apps you are currently using. An article about more information on optimizing your phone will be linked below. We thank you for sharing your thoughts. We appreciate you choosing Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's awesome that you have taken the time to share your insight on your Galaxy A15 5G. As you are looking to utilize more of your device's memory, there is an option to use RAM Plus. RAM Plus will use some of your phone's storage space to give you up to 8GB of virtual memory. You can see an improvement in your device's performance with this option. You can find out more by looking into your device's settings. From Battery and Device care, tap RAM Plus, and ensure the switch is turned on. Then, tap the amount of GB you'd like to allow and tap Restart when prompted to restart your phone with your desired setting. Inactive apps will be moved to virtual memory so that more RAM is available for the apps you are currently using. An article about more information on optimizing your phone will be linked below. We thank you for sharing your thoughts. We appreciate you choosing Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I'm very very pleased with my Samsung Tablet.
on February 25, 2025
Posted by: Mousie
[This review was collected as part of a promotion.] I've had samsung tablet for 4 years now. It works great. In all areas from power on to overall features. Never had any issues.
Value
5
Written by a customer while visiting Samsung US