Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Galaxy a15 is amazing
on April 23, 2024
Posted by: Colabunz
[This review was collected as part of a promotion.] Favorite device so far! Pictures turn out amazing! Software is great doesn't glitch or close apps out of nowhere! This is my second galaxy a15!!! Prefer galaxy over other brands but this one happens to be the best so far for me!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is perfect and fast
on April 24, 2024
Posted by: Biggdaddy88
[This review was collected as part of a promotion.] I use this phone for numerous purposes, including school, entertainment and work. It allows me to thoroughly perform all these activities flawlessly. Using the voice commands or AI I can do things with ease and much more broadly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE PHONE
on April 24, 2024
Posted by: Jerome
[This review was collected as part of a promotion.] This is probably one of the worse Samsung phones I've ever had. I got it through MetroPCS. This phone freezes, keyboard constantly gets stuck. I don't know if it is just because it's and A series but I definitely don't recommend it.
Value
1
Response from Samsung USBy Social Commerce, April 24, 2024
Hello Jerome, thank you for your feedback on your Samsung Galaxy A15. We understand how important your device is to you on a daily basis and we would be happy to assist you in any way we can to have the best experience possible with your device. We have provided a few links to articles to help you troubleshoot the speed of your device as well as the freezing you mention occuring. We have also included links to the Samsung Support Team if you have questions or these resources do not help resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good but camera wont stay focused
on April 24, 2024
Posted by: Funsizefelon
[This review was collected as part of a promotion.] I like the samsung A15 its a good phone if you dont use it alot for switching between multiple apps and downloads and multitasking through verious pages. Although its not horrible with this either! I never had a problem with the moto stylo that i had a couple years back it was flawless! But again his one isnt to bad. The camera on it is ok not the best ive seen but good enough quality. The only problem i found thats actually one of the biggest reason i will be switching is that the cameras zoom function is pretty good yet its out of focus and tends to keep falling out of focus over and over again and i find that very annoying. Other then that everything else is pretty good soumd quality is good nothing fansy about this phn really other then the camera being a little better then most mid grade phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loyal and fast
on April 24, 2024
Posted by: Prettyd88
[This review was collected as part of a promotion.] It's my everyday phone. Easy access. Fast processor. Love all the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A15 is for once more phone than I paid for
on April 24, 2024
Posted by: MDotSquad
[This review was collected as part of a promotion.] The features are great. From the fingerprint scanner in the right side button and battery that lasts over a day, to the cameras and Galaxy AI photo editing the features say flagship model while you paid far less than flagship prices!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Works news not a bad product
on April 25, 2024
Posted by: Monster420
[This review was collected as part of a promotion.] Compared to the LG the marola and iphones.I've had better luck with the Samsung.I recommend them to anybody and everybody
Value
3
Response from Samsung USBy Social Commerce, April 26, 2024
Hey there, thank you for sharing your enthusiasm for your Samsung Galaxy A15. We love hearing from our customers that they are so happy with their chosen device and ar so far not experiencing any difficulties. We hope you'll reach out to us again if you have any questions about any of your Samsung products. Thank you for being a loyal and enthusiastic Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
When 30's hit different
on April 25, 2024
Posted by: RoseAly
[This review was collected as part of a promotion.] Probably one of the best phones i have vevr had. And the nw ervuce providernis also great too!¡
Value
5
Written by a customer while visiting Samsung US