Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
Not the best but not the worst
on February 25, 2025
Posted by: Jaymelorraine
[This review was collected as part of a promotion.] This phone works for what I need it for but it goes very slow and I always have to restart it but it makes no difference.
Value
2
Response from Samsung USBy R&R, February 28, 2025
Hola Jaymelorraine,
Thank you for letting us know how it is going with your Galaxy A15 5G. The design that delivers a solid performance, packed with essentials, and great for everyday use. We are so glad to hear that your Galaxy A15 5G is meeting your mobile needs, with its sleek design, reliable performance and incrediable durability. Restarting your device from time to time is good for your phone. If you are noticing it is slowing down and you are having to restart it, before you do that a quick optimization done from your phone settings can make a world of difference. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done.It has been structure to meet the busy productive lifestyle. We thank you for reaching out! Your support means a lot to us at Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for letting us know how it is going with your Galaxy A15 5G. The design that delivers a solid performance, packed with essentials, and great for everyday use. We are so glad to hear that your Galaxy A15 5G is meeting your mobile needs, with its sleek design, reliable performance and incrediable durability. Restarting your device from time to time is good for your phone. If you are noticing it is slowing down and you are having to restart it, before you do that a quick optimization done from your phone settings can make a world of difference. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done.It has been structure to meet the busy productive lifestyle. We thank you for reaching out! Your support means a lot to us at Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The features are very cool.
on February 25, 2025
Posted by: Love87
[This review was collected as part of a promotion.] I love my new phone it's fast with alot of memory and the tap to pay is so awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pairing devices
on February 25, 2025
Posted by: Red0031
[This review was collected as part of a promotion.] I can setup my devices to pair with my TV, my computer, my speakers...very convenient...seamless actions across all apps
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product takes greatcpictures
on February 25, 2025
Posted by: Love2shop71
[This review was collected as part of a promotion.] I love the updtaes,,this phone is the best phone I have everhds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone has amazing storage never buffers and allows seamless videos the camera quality is the best I've ever experienced. I have tons of apps and the phone doesn't slow down or show any problems of loading them and the song quality is great you don't even need a speaker with it because it sounds like you already got one hooked up I wouldn't change my phone unless it shattered and with the amount of times I've dropped it with no cracks I won't need to worry about that for a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horribly optimized
on February 25, 2025
Posted by: Honestone2001
[This review was collected as part of a promotion.] I have to restart it every morning cause it locks up wont receive touch on touchscreen and it's already bent cause of poor quality products used in and out if the phone the only thing great about it is camera quality and display quality.
Value
1
Response from Samsung USBy R&R, February 28, 2025
Hello Honestone2001,
We appreciate your feedback on your Galaxy A15 5G device. It is set up with stunning displays and an impressive camera, and we are glad you enjoy these features. For the best performance, ensuring your device software is up to date will assist with responsiveness on your device. It’s great that you are enjoying your phone overall. We thank you for your feedback. Thank you for being a valued Samsung customer! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback on your Galaxy A15 5G device. It is set up with stunning displays and an impressive camera, and we are glad you enjoy these features. For the best performance, ensuring your device software is up to date will assist with responsiveness on your device. It’s great that you are enjoying your phone overall. We thank you for your feedback. Thank you for being a valued Samsung customer! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great features.
on February 25, 2025
Posted by: SimsRealityFreePlay
[This review was collected as part of a promotion.] seamless actions across apps and device. Well made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really good phone
on February 25, 2025
Posted by: Gov001
[This review was collected as part of a promotion.] Upgraded from A11, this has been a easy process. This phone has been great, seamless actions across apps.
Highly recommend.
Highly recommend.
Value
5
Written by a customer while visiting Samsung US