Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product takes good pictures and has good feat
on February 25, 2025
Posted by: Joeyy95
[This review was collected as part of a promotion.] At times the phone would run slow but for the most part is pretty durable and has lasted a long time with little to no damage. Great screen for viewing content and great features 7/10.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless actions responsive Ai what more can I ask
on February 25, 2025
Posted by: Abundancelife
[This review was collected as part of a promotion.] What more can I ask for in a devthe Im able to Have seamless action between a split Screen A very good microphone for recording.
And a responsive almost human like gemini Ai Very impressed with with the Direction samsung is going Looking forward to the purchase of new devices
And a responsive almost human like gemini Ai Very impressed with with the Direction samsung is going Looking forward to the purchase of new devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This is the worst phone I ever had
on February 25, 2025
Posted by: 227766
[This review was collected as part of a promotion.] Won't voice message half the time Google sucks overall quality of the phone is horrible
Value
1
Response from Samsung USBy R&R, February 26, 2025
Hi There,
We want to say thank you for sharing your experience with your Galaxy A15 5G. If your phone is running slower than usual, a good recommendation is to optimize your device. The Quick Optimization feature improves your phone's performance by identifying apps that consume excessive battery power. It also helps to clear unnecessary items from memory, delete unwanted files, scan for malware, and close apps running in the background. Optimizing your phone is quick and simple. Go to Settings, swipe to Find, and tap Device Care. Then, tap Optimize Now, and finally, tap Done. Please see the article titled, “How to keep you Galaxy phone or tablet from slowing down,” linked below. Your camera on your phone is amazing. Feel free to express yourself with the a 50MP main camera for capturing masterpieces, a 5MP ultra-wide camera, a 2MP macro camera for landscapes and close-ups, and a 13MP front camera for stunning selfies. Please see the link for the article “Camera modes and settings on Galaxy phones and tablets.” If you are experiencing ads in your browser, you can block them. Should you have any questions or need further assistance, please get in touch with our Samsung Support Team. Thank you for getting in touch, and we appreciate your support of Samsung! -Ty
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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We want to say thank you for sharing your experience with your Galaxy A15 5G. If your phone is running slower than usual, a good recommendation is to optimize your device. The Quick Optimization feature improves your phone's performance by identifying apps that consume excessive battery power. It also helps to clear unnecessary items from memory, delete unwanted files, scan for malware, and close apps running in the background. Optimizing your phone is quick and simple. Go to Settings, swipe to Find, and tap Device Care. Then, tap Optimize Now, and finally, tap Done. Please see the article titled, “How to keep you Galaxy phone or tablet from slowing down,” linked below. Your camera on your phone is amazing. Feel free to express yourself with the a 50MP main camera for capturing masterpieces, a 5MP ultra-wide camera, a 2MP macro camera for landscapes and close-ups, and a 13MP front camera for stunning selfies. Please see the link for the article “Camera modes and settings on Galaxy phones and tablets.” If you are experiencing ads in your browser, you can block them. Should you have any questions or need further assistance, please get in touch with our Samsung Support Team. Thank you for getting in touch, and we appreciate your support of Samsung! -Ty
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the galaxy A15
on February 25, 2025
Posted by: Scribbles
[This review was collected as part of a promotion.] I have always enjoyed the Samsung galaxies. The A15 has just enough space for what I need to do. Play games without any issues. It also takes great pictures and videos. There's no lagging. The battery life seems to last awhile as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I have had better phones
on February 25, 2025
Posted by: Darby4grands
[This review was collected as part of a promotion.] It just seems slower and camera is not as clear.
I am a reseller and I depend on good photos.
Also chrome ads keep popping up while I am doing something which slows down what I am doing
Value
3
Response from Samsung USBy R&R, February 26, 2025
How are you Darby4grands,
We want to say thank you for sharing your experience with your Galaxy A15 5G. If your phone is running slower than usual, a good recommendation is to optimize your device. The Quick Optimization feature improves your phone's performance by identifying apps that consume excessive battery power. It also helps to clear unnecessary items from memory, delete unwanted files, scan for malware, and close apps running in the background. Optimizing your phone is quick and simple. Go to Settings, swipe to Find, and tap Device Care. Then, tap Optimize Now, and finally, tap Done. Please see the article titled, “How to keep you Galaxy phone or tablet from slowing down,” linked below. Your camera on your phone is amazing. Feel free to express yourself with the a 50MP main camera for capturing masterpieces, a 5MP ultra-wide camera, a 2MP macro camera for landscapes and close-ups, and a 13MP front camera for stunning selfies. Please see the link for the article “Camera modes and settings on Galaxy phones and tablets.” If you are experiencing ads in your browser, you can block them. Should you have any questions or need further assistance, please get in touch with our Samsung Support Team. Thank you for getting in touch, and we appreciate your support of Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We want to say thank you for sharing your experience with your Galaxy A15 5G. If your phone is running slower than usual, a good recommendation is to optimize your device. The Quick Optimization feature improves your phone's performance by identifying apps that consume excessive battery power. It also helps to clear unnecessary items from memory, delete unwanted files, scan for malware, and close apps running in the background. Optimizing your phone is quick and simple. Go to Settings, swipe to Find, and tap Device Care. Then, tap Optimize Now, and finally, tap Done. Please see the article titled, “How to keep you Galaxy phone or tablet from slowing down,” linked below. Your camera on your phone is amazing. Feel free to express yourself with the a 50MP main camera for capturing masterpieces, a 5MP ultra-wide camera, a 2MP macro camera for landscapes and close-ups, and a 13MP front camera for stunning selfies. Please see the link for the article “Camera modes and settings on Galaxy phones and tablets.” If you are experiencing ads in your browser, you can block them. Should you have any questions or need further assistance, please get in touch with our Samsung Support Team. Thank you for getting in touch, and we appreciate your support of Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 25, 2025
Posted by: bettyboo
[This review was collected as part of a promotion.] The phone is pretty good and amazing to use. I can use most of the apps on this phone then on any other phones. It's really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great character
on February 25, 2025
Posted by: RJr1992
[This review was collected as part of a promotion.] This phone has great apps and other capabilities. I like how you can unlock the phone with finger print and how it's got fast charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features!!!
on February 25, 2025
Posted by: Kittyb
[This review was collected as part of a promotion.] I love this phone. I use it for work to do inspections. It has seamless actions across the app and features now brief and auto eraser features. I love that I can use Microsoft office on it. I am able to do PowerPoint projects using this device.
Value
5
Written by a customer while visiting Samsung US