Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Camera phone
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the phone just wish the camera took better pictures
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Inexpensive but good
on February 25, 2025
Posted by: Dumbledork
[This review was collected as part of a promotion.] It's an inexpensive phone but it works really well. Not too mention it has a pretty good camera and I like the interface of Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome.
on February 25, 2025
Posted by: Redhead1
[This review was collected as part of a promotion.] I love this phone. It works great and has alot of storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 25, 2025
Posted by: Twin35
[This review was collected as part of a promotion.] Fast and alot of storage capabilities and alot of cool features. Up to date on all the apps and software. Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on February 25, 2025
Posted by: Jmanboro
[This review was collected as part of a promotion.] Don't need all that fancy stuff. Stupid having to do a message to continue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and Everything in one
on February 25, 2025
Posted by: Samsungforlife401
[This review was collected as part of a promotion.] The seamless actions across apps is incredible and easy.
The best thing is, I can use this fory games and school things for my son and work and sooo much more.
Life on the go is so much easier now that I upgraded myself to this Samsung A15 5G. I can get everything done on one device.
Since I love this phone so much and know how easy it is to use, I had my 68 yr old non tech mom upgrade to this as well. She's loving everything about it also.
Thank you Samsung, you never fail me
The best thing is, I can use this fory games and school things for my son and work and sooo much more.
Life on the go is so much easier now that I upgraded myself to this Samsung A15 5G. I can get everything done on one device.
Since I love this phone so much and know how easy it is to use, I had my 68 yr old non tech mom upgrade to this as well. She's loving everything about it also.
Thank you Samsung, you never fail me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone will do everything any other phone will
on February 25, 2025
Posted by: Blaze2628
[This review was collected as part of a promotion.] The phone crashes alot and struggles with car play and maps other then that its a great phone
Value
3
Response from Samsung USBy R&R, February 26, 2025
Hiya Blaze2628,
Thank you so much for reaching out and sharing your feedback on your Galaxy A15 5G. We are glad your phone is working out so well for you and you are discovering all the fun things you can do with your device. To keep your phone performing well when you are on the go, ensure your background applications have been closed. This will allow the leading apps you use to function effortlessly without interference. If you notice your phone is struggling and you see it crashing applications, a good starting point is checking for software updates. On your device, navigate to Settings and open It. Swipe to and tap Software Update or System Updates. It will vary between models. Tap Download and Install or Check for software updates. It will begin downloading if an update is available, though you may need to tap Download now on some devices. The software update screen with the Download and install option is displayed. Follow thDownloadeen instructions to install the update when the Download is complete. If you have other questions or would like assistance with optimizing your phone, you can contact our Samsung Support Team at 1-800-SAMSUNG to walk you through some troubleshooting steps and learn some tips and tricks to get the best performance from your device. We thank you for reaching out. Thanks for making Samsung your go-to choice! -Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for reaching out and sharing your feedback on your Galaxy A15 5G. We are glad your phone is working out so well for you and you are discovering all the fun things you can do with your device. To keep your phone performing well when you are on the go, ensure your background applications have been closed. This will allow the leading apps you use to function effortlessly without interference. If you notice your phone is struggling and you see it crashing applications, a good starting point is checking for software updates. On your device, navigate to Settings and open It. Swipe to and tap Software Update or System Updates. It will vary between models. Tap Download and Install or Check for software updates. It will begin downloading if an update is available, though you may need to tap Download now on some devices. The software update screen with the Download and install option is displayed. Follow thDownloadeen instructions to install the update when the Download is complete. If you have other questions or would like assistance with optimizing your phone, you can contact our Samsung Support Team at 1-800-SAMSUNG to walk you through some troubleshooting steps and learn some tips and tricks to get the best performance from your device. We thank you for reaching out. Thanks for making Samsung your go-to choice! -Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with awesome fearures
on February 25, 2025
Posted by: Jet2Fly
[This review was collected as part of a promotion.] Features are amazing, gaming downloads are quick and easy. So many choices to do with creating awesome memories with photos. Overall the best phone I've had thus far.
Value
5
Written by a customer while visiting Samsung US