Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Nice phone
on February 25, 2025
Posted by: Onyx502
[This review was collected as part of a promotion.] Have had no trouble with this phone at all. Love the screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A15
on February 25, 2025
Posted by: Snowbunny99
[This review was collected as part of a promotion.] Amazing features I use it to play games work watch Movies and shows HD is perfect camera zoom in is 10x you have a fun filter on your camera app I absolutely recommend this phone to anyone with small hands as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 25, 2025
Posted by: Oasis1980
[This review was collected as part of a promotion.] I love this phone it takes good pictures and the phone battery lasts longer than the other phone I had I play games on it and watch videos on it it's the best phone I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on February 25, 2025
Posted by: Deekfg
[This review was collected as part of a promotion.] I was excited to get a Samsung after over a decade of trying other brands, the A15 5G was in my budget and I made high expectations life seamless actions across apps, camera quality, and less glitches. I'm continually having to restart my phone, my apps are freezing and the camera quality is subpar. I am very disappointed in this phone and cannot wait to get a different one.
Value
2
Response from Samsung USBy R&R, February 26, 2025
Howdy Deekfg,
We thank you for your insight on how your Galaxy A15 5G has been performing for you. Loaded with features to allow you to be more productive has been a game changer. We understand that having your device perform when you are ready to get things done is very important. To achieve the best performance from your device, ensuring the device's software stays up to date can improve the day-to-day functionality of your phone. Also, optimizing your device routinely will clear out old data that is not necessarily needed anymore, allowing relevant data to flow more smoothly. You can optimize your phone with a quick and easy process in your phone's settings. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. An article to keeping your device from slowing down with tips and tricks on how to keep your phone performing at its best will be linked down below. We thank you for your feedback and want you to know that your satisfaction is our top priority. Thanks for making Samsung your go-to choice! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We thank you for your insight on how your Galaxy A15 5G has been performing for you. Loaded with features to allow you to be more productive has been a game changer. We understand that having your device perform when you are ready to get things done is very important. To achieve the best performance from your device, ensuring the device's software stays up to date can improve the day-to-day functionality of your phone. Also, optimizing your device routinely will clear out old data that is not necessarily needed anymore, allowing relevant data to flow more smoothly. You can optimize your phone with a quick and easy process in your phone's settings. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. An article to keeping your device from slowing down with tips and tricks on how to keep your phone performing at its best will be linked down below. We thank you for your feedback and want you to know that your satisfaction is our top priority. Thanks for making Samsung your go-to choice! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price
on February 25, 2025
Posted by: AndroidUSA
[This review was collected as part of a promotion.] Only thing I don't like is when any updates occur, I have to relog into every app I have on the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on February 25, 2025
Posted by: Melvincunn
[This review was collected as part of a promotion.] It is a good brand I like it
The screen is perfect size and the sound is perfect
The screen is perfect size and the sound is perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My device wasn't listed
on February 25, 2025
Posted by: Mamiof5
[This review was collected as part of a promotion.] I don't own the S24, I have the S23. The system wouldn't let me choose that.
I like my phone. It is the right size for me, does what I need it to. I will probably be updating my phone within the next 6 months though, but we shall see.
I like my phone. It is the right size for me, does what I need it to. I will probably be updating my phone within the next 6 months though, but we shall see.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the money
on February 25, 2025
Posted by: CrashOverride
[This review was collected as part of a promotion.] I use my phone for everything, from social media to banking, thanks to it's amazing security features.
Value
5
Written by a customer while visiting Samsung US