Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This device has great features. Uncover them all!
on February 23, 2025
Posted by: Roses4Rose
[This review was collected as part of a promotion.] I have gone through several phones trying to find one to suit me. While I am no Tech Expert, I am not a novice either. I wanted one up to date with the times, but not overloaded with 4 of things I could not work through until it was time to update. I found it in this device.
The A15 5G is a thin, sleek, phone with enough features to keep you busy and happy,
The seamless move between apps is so easy, you can do several things at once if the need arises. It has a very easy movement to move from one platform to the next. It is easy to move between Gmail and, let's say, the play store, while also keeping the camera on and playing a game or listening to music.
I have a fondness for cameras and videos. Some of the most precious memories I have are of watching my granddaughter be born. I was allowed my phone, and I was sure I'd start all over every time. It never happened. The online crashes I was used to having with tabs open never happened.
The camera and audio in the camera app are awesome. I get clear and crisp video as well as clean, clear audio even at some distance. Also the record option has let me capture my grand baby singing, loudly and off key, at 3 years old in her room.
I have really enjoyed this phone and would and/or will buy it again.
The A15 5G is a thin, sleek, phone with enough features to keep you busy and happy,
The seamless move between apps is so easy, you can do several things at once if the need arises. It has a very easy movement to move from one platform to the next. It is easy to move between Gmail and, let's say, the play store, while also keeping the camera on and playing a game or listening to music.
I have a fondness for cameras and videos. Some of the most precious memories I have are of watching my granddaughter be born. I was allowed my phone, and I was sure I'd start all over every time. It never happened. The online crashes I was used to having with tabs open never happened.
The camera and audio in the camera app are awesome. I get clear and crisp video as well as clean, clear audio even at some distance. Also the record option has let me capture my grand baby singing, loudly and off key, at 3 years old in her room.
I have really enjoyed this phone and would and/or will buy it again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on February 23, 2025
Posted by: MommaJen
[This review was collected as part of a promotion.] I have had this phone less than 4 months. I like the setup of the phone. I have found that it is very user friendly . I think anyone can pick up this phone and use it even if it is your 1st type using a Samsung phone.
I know that I love love the A35 phone for absolutely sure.
I know that I love love the A35 phone for absolutely sure.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung and will be a life long customer
on February 23, 2025
Posted by: Gyspyman66
[This review was collected as part of a promotion.] The easy use format and no nonsense way samsung does there operations .they are always reliable just like thier products .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Amazing Samsung A15 5G
on February 23, 2025
Posted by: Amandapanda
[This review was collected as part of a promotion.] The Samsung A15 5G has amazing features and flawless screen display !! It's Camera takes Amazing Crystal Clear photos! It has a Nice size Screen! And Super sleek looking too!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 24, 2025
Posted by: Rayjon101
[This review was collected as part of a promotion.] I had my device for almost a year now. I have been satisfied since my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product has good features but I wish I could s
on February 24, 2025
Posted by: Bigbubba
[This review was collected as part of a promotion.] For gaming it's alright it lags some of the time I hope it will stop
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Affordable, powerful, with real tradeoffs
on February 24, 2025
Posted by: MrPete
[This review was collected as part of a promotion.] The A15 is a wonderfully affordable phone,, yet still very powerful. We were delighted that it functions very smoooothly, with seamless actions across apps, working and switching smoothly even between multiple open apps 24/7.
For those with smaller hands, it is a perfect size, particularly compared to the much larger Note and S series devices.
Compared to the A14 this replaces, this is a nice upgrade: the A15 has much improved GPS and 5G cell signal support, quickly latching on to available signals for navigation and communication while on the road or out in the middle of nowhere. That's important for us, as my wife is a nature photographer and counts on her phone to provide good navigation everywhere, even in remote mountain passes.
That said, the tradeoffs compared to a more powerful phone become visible right at home. Although we have an excellent wifi setup with multiple AP's, clear 5gHz channels and gigabit fiber Internet, the A15 often loses track of the wifi internet connection, requiring it to be moved a few feet to find the signal. Perhaps it gets confused by multiple good 5gHz signals? I don't know, but our Galaxy Note and S phones don't have this issue.
All in all, the great savings are well worth considering for a phone that still has a great screen, camera, storage, speed and more.
Value
3
Response from Samsung USBy R&R, February 26, 2025
Hi There MrPete,
We’re glad to hear that you are satisfied with your Galaxy A15 5G and the quality it provides for the value. We understand that being productive on your device is important, but having the option to take a side quest is equally essential, and your phone should handle that with ease. Functionality is key; your phone should be just the right size for easy handling while still being secure to grip. Staying connected is a crucial necessity for any phone. We prioritize ensuring strong network connectivity with our devices. With the 50MP camera, you can capture beautifully detailed photos that can be shared easily and express yourself better than words ever could. If you notice that you are losing network connection more than usual, it may be helpful to reset your network settings. To do this, follow these steps:
1. Open Settings.
2. Tap on General Management.
3. Tap Reset, then select Reset Network Settings.
4. Confirm by tapping Reset Settings.
5. You will be prompted to enter your PIN or password if you have one set.
6. Finally, tap Reset.
After completing these steps, you can test your mobile connection. We hope you continue to explore everything your phone has to offer, and we look forward to seeing all the content you create with your Galaxy A15 5G! Thanks for choosing innovation with Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We’re glad to hear that you are satisfied with your Galaxy A15 5G and the quality it provides for the value. We understand that being productive on your device is important, but having the option to take a side quest is equally essential, and your phone should handle that with ease. Functionality is key; your phone should be just the right size for easy handling while still being secure to grip. Staying connected is a crucial necessity for any phone. We prioritize ensuring strong network connectivity with our devices. With the 50MP camera, you can capture beautifully detailed photos that can be shared easily and express yourself better than words ever could. If you notice that you are losing network connection more than usual, it may be helpful to reset your network settings. To do this, follow these steps:
1. Open Settings.
2. Tap on General Management.
3. Tap Reset, then select Reset Network Settings.
4. Confirm by tapping Reset Settings.
5. You will be prompted to enter your PIN or password if you have one set.
6. Finally, tap Reset.
After completing these steps, you can test your mobile connection. We hope you continue to explore everything your phone has to offer, and we look forward to seeing all the content you create with your Galaxy A15 5G! Thanks for choosing innovation with Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product is very slow
on February 24, 2025
Posted by: Pegleg918
[This review was collected as part of a promotion.] I really like the seamless actions across apps, but I don't like the processing speeds, it's very slow . I do like the audio eraser feature too .
Value
3
Response from Samsung USBy R&R, February 26, 2025
Hello There Pegleg918,
Thank you for sharing your experience with your Galaxy A15 5G. We are so happy you love all your outstanding features and are learning all about them. Your feedback is invaluable to us. If you notice your phone is slowing down, there may be a good chance that optimizing your device will help get the old data out to allow the new data to flow more seamlessly. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and straightforward. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. If you would like assistance with optimizing your device, please get in touch with us at 1-800-SAMSUNG, and we will be more than happy to help you set up. Thank you for reaching out. Thanks for being part of the Samsung family! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G. We are so happy you love all your outstanding features and are learning all about them. Your feedback is invaluable to us. If you notice your phone is slowing down, there may be a good chance that optimizing your device will help get the old data out to allow the new data to flow more seamlessly. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and straightforward. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. If you would like assistance with optimizing your device, please get in touch with us at 1-800-SAMSUNG, and we will be more than happy to help you set up. Thank you for reaching out. Thanks for being part of the Samsung family! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US