Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
This phone is... well, okay... no more.
on February 16, 2025
Posted by: Jessie
[This review was collected as part of a promotion.] This phone,since I purchased it, has glitches out. It stalls constantly. The battery dies fairly fast.
The camera is pretty good... I really need to get a new phone.
The camera is pretty good... I really need to get a new phone.
Value
3
Response from Samsung USBy R&R, February 21, 2025
Hello There Jessie,
We are happy to hear that you have the Galaxy A15 5G and that you are enjoying the camera on your phone. Capturing great moments is always a highlight of the Galaxy experience. Your device is designed for reliability, and optimizing it can enhance its overall performance. A few troubleshooting steps can significantly improve how you interact with your device. The Quick Optimization feature boosts your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. Just follow these steps: From Settings, swipe to and tap on Device care. Then tap on "Optimize now" and select "Done." To ensure that the benefits take effect, please restart your device. For more detailed information, please refer to the article linked below. Thank you for reaching out, and we appreciate your trust in Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We are happy to hear that you have the Galaxy A15 5G and that you are enjoying the camera on your phone. Capturing great moments is always a highlight of the Galaxy experience. Your device is designed for reliability, and optimizing it can enhance its overall performance. A few troubleshooting steps can significantly improve how you interact with your device. The Quick Optimization feature boosts your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. Just follow these steps: From Settings, swipe to and tap on Device care. Then tap on "Optimize now" and select "Done." To ensure that the benefits take effect, please restart your device. For more detailed information, please refer to the article linked below. Thank you for reaching out, and we appreciate your trust in Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wow this is rad
on February 16, 2025
Posted by: Getumz1975
[This review was collected as part of a promotion.] Never really noticed the shots of the A15 till I had to borrow a friend's phone. Samsung seamless interaction and efficiency is outstanding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has a great camera
on February 17, 2025
Posted by: Solo89
[This review was collected as part of a promotion.] Phone is great.has good gaming effects and camera is amazing.the apps are perfect aswell
Value
3
Response from Samsung USBy R&R, February 21, 2025
Hey There Solo89,
It's fantastic to hear that you're enjoying your Galaxy A15 5G! We're thrilled that you're taking advantage of its gaming capabilities and 50MP camera. Our commitment is to provide an immersive experience for our customers, and it's great to know that the apps and features are meeting your expectations. We truly appreciate your support. Thank you for choosing Samsung as your go-to brand! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Message
It's fantastic to hear that you're enjoying your Galaxy A15 5G! We're thrilled that you're taking advantage of its gaming capabilities and 50MP camera. Our commitment is to provide an immersive experience for our customers, and it's great to know that the apps and features are meeting your expectations. We truly appreciate your support. Thank you for choosing Samsung as your go-to brand! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Message
Written by a customer while visiting Samsung US
Customer Rating
3
This device is probably the best budget phone.
on February 18, 2025
Posted by: Brendanlillonely
[This review was collected as part of a promotion.] The phone has a good camera and it does everything a phone would do.
Value
3
Response from Samsung USBy R&R, February 21, 2025
Hey there Brendanlillonely,
Thank you for sharing your thoughts on your Galaxy A15 5G! We believe that the setup of this device provides a great mobile experience with reliable essential features, particularly the standout camera. We are thrilled to hear that your device is meeting and even exceeding your expectations. We hope you continue to explore everything your device has to offer. Your feedback is greatly appreciated, and your support means a lot to us at Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A15 5G! We believe that the setup of this device provides a great mobile experience with reliable essential features, particularly the standout camera. We are thrilled to hear that your device is meeting and even exceeding your expectations. We hope you continue to explore everything your device has to offer. Your feedback is greatly appreciated, and your support means a lot to us at Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product I really enjoy it a lot I
on February 18, 2025
Posted by: Joshualee
[This review was collected as part of a promotion.] I use this device for online streaming gaming the sound quality is great the connection is good I have had a good the service is good with AT&t Samsung for the price of the phone has really put this phone together audio on it is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on February 18, 2025
Posted by: Brittany
[This review was collected as part of a promotion.] I bought this phone for my son for Christmas 2024. He uses it all the time and he loves it. He loves to take pictures and the camera seems to be very good. The battery life is pretty decent and is comparable to any phone I have ever had. He has had no issues with making or receiving calls. All in all its a great phone for your money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 18, 2025
Posted by: Brownsuga
[This review was collected as part of a promotion.] "My Samsung phone has been a solid companion for everyday use, with a stunning display, great camera quality, and smooth performance. The battery life is reliable, lasting through a full day even with heavy usage. Overall, it's a great phone for most users, but be aware of potential bloatware issues and consider a case for extra protection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There's nothing better than samsung prodocts..luv
on February 18, 2025
Posted by: DTolbert
[This review was collected as part of a promotion.] The quality can't be beat by any of its competitors. My entire home is samsung! From the kitchen to the bathrooms and garage!. There is nothing better than Samsung, I won't buy anything else.
D.Tolbert
D.Tolbert
Value
5
Written by a customer while visiting Samsung US