Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product has flexibility like no other.
on February 12, 2025
Posted by: James4GalaxyInK
[This review was collected as part of a promotion.] From the interface to the firmware to the software to the hardware, this is a fantastic 'Jack of All Trades' sort of device, triumphing over majority of other phones on the market in price, camera quality, customization, digital statistics, and overall gives a premium experience at a fair entry rate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I use my device for everything
on February 12, 2025
Posted by: LaDioaa
[This review was collected as part of a promotion.] I use my device to make calls and for school also Netflix
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MY FAVORITE AND BEST PHONE EVER THE A15
on February 12, 2025
Posted by: THERESAANN
[This review was collected as part of a promotion.] I love my A15 5G smart phone I have bo problems with it I have ALOT of apps downloaded in it an can still add more not to mention my 8 email addresses an 5 face books I love it I have to say it is the best pho e I have had yet o an not to mention I have dropped it several times an still all in 1 pice!!! I SIMPLY JUST LOVE IT BEST PHONE I EVER HAD!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on February 12, 2025
Posted by: WishihadmyGalaxys22
[This review was collected as part of a promotion.] I like that it has a fast charging capability I love the screen the camera is good could be better the only thing that I would change about it is that the charging port messes up very quickly and that it doesn't hold a charge for very long even though it says it should
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone love Samsung
on February 13, 2025
Posted by: Meangreen57
[This review was collected as part of a promotion.] Great phone love it and recommend it message it to get must-have
Value
5
Response from Samsung USBy R&R, May 30, 2025
Hey hey MeanGreen57,
We’re thrilled that you’re loving your Galaxy A15 5G! Thanks for spreading the word; when a phone blends performance and dependability this well, it’s easy to see why it’s a must-have. Your recommendation helps others feel confident making the switch. There’s nothing better than hearing we’ve made your day easier—thanks for the glowing feedback! Thanks for making Samsung your go-to choice!
-Ty
Samsung Support
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Samsung Community
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We’re thrilled that you’re loving your Galaxy A15 5G! Thanks for spreading the word; when a phone blends performance and dependability this well, it’s easy to see why it’s a must-have. Your recommendation helps others feel confident making the switch. There’s nothing better than hearing we’ve made your day easier—thanks for the glowing feedback! Thanks for making Samsung your go-to choice!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy's never let me down!!!
on February 13, 2025
Posted by: DiamondGirl
[This review was collected as part of a promotion.] The Samsung Galaxy A15 5g has over the top made a great impression on me. The seamless actions across all apps is so satisfying I never get frustrated with the phone being slow because it has Samsung health tips to keep your phone in great shape. I use my phone not only for calls and texts but social media watching TV and movies streaming movies to check and receive emails also for work and school. I couldn't of been happier with my choice and I can never go wrong with a Samsung Galaxy!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok phone
on February 13, 2025
Posted by: Dommarie
[This review was collected as part of a promotion.] When I got the phone it was running so fast and that's what I like but 5 months later the software on the phone became slower and glitches out when I text and the keyboard glitches all the time the older models are slower then the new ones
Value
3
Response from Samsung USBy R&R, February 19, 2025
Hey Donmarie,
Thank you for sharing your review of your Galaxy A15 5G. We're happy to connect with you. It seems that while you enjoyed the fast performance of your device when you first received it, you're experiencing some slowdowns now. We can help with this! We’ll provide some troubleshooting steps, but we may also ask you to call our Samsung Support Team for a step-by-step troubleshooting process. It sounds like your phone may need a bit of optimization. This is quick, easy, and painless—similar to a little spring cleaning for your device. The Quick Optimization feature enhances your device's performance by identifying apps that drain excessive battery power. It also removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. To optimize your phone, go to Settings, swipe to and tap on Device Care. Then tap on Optimize Now and finally tap Done. That was simple and straightforward! If you still encounter misbehavior from your device after the optimization, we encourage you to reach out to our support team at 1-800-SAMSUNG for further assistance. We hope these troubleshooting steps help, but if you need more support, we're here to help you get your device back to the optimal performance you once enjoyed. Thank you for your feedback and for being a valued member of the Samsung team! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your review of your Galaxy A15 5G. We're happy to connect with you. It seems that while you enjoyed the fast performance of your device when you first received it, you're experiencing some slowdowns now. We can help with this! We’ll provide some troubleshooting steps, but we may also ask you to call our Samsung Support Team for a step-by-step troubleshooting process. It sounds like your phone may need a bit of optimization. This is quick, easy, and painless—similar to a little spring cleaning for your device. The Quick Optimization feature enhances your device's performance by identifying apps that drain excessive battery power. It also removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. To optimize your phone, go to Settings, swipe to and tap on Device Care. Then tap on Optimize Now and finally tap Done. That was simple and straightforward! If you still encounter misbehavior from your device after the optimization, we encourage you to reach out to our support team at 1-800-SAMSUNG for further assistance. We hope these troubleshooting steps help, but if you need more support, we're here to help you get your device back to the optimal performance you once enjoyed. Thank you for your feedback and for being a valued member of the Samsung team! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has so many features. Love developer.
on February 13, 2025
Posted by: Justinn
[This review was collected as part of a promotion.] Alot of features. Impressed with the functionality and recognition factors.
Don't like device control access from swipe down. Love developer mode.
Don't like device control access from swipe down. Love developer mode.
Value
4
Written by a customer while visiting Samsung US