Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone is great and has cool features.
on February 11, 2025
Posted by: BigButch
[This review was collected as part of a promotion.] It's great for gaming and has an awesome speaker set up for playing music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best phone ever
on February 11, 2025
Posted by: Mommycrossing
[This review was collected as part of a promotion.] I love it I use it for gaming looking at YouTube and taking Selfie I Even love that I can Customize it anyway I want I so glad that I got this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A15 Review
on February 11, 2025
Posted by: mikcastro
[This review was collected as part of a promotion.] The phone okay. It definitely is a lower end galaxy phones. But the camera was decent and so was the shape and size. Speaker could have been better. I also would of liked to have more features.
Value
3
Response from Samsung USBy R&R, February 19, 2025
Hello mikcastro,
We are thrilled that you took the time to share your thoughts on the Galaxy A15 5G. Our goal was to create a device that offers a balanced experience with a sleek design while also capturing stunning photos. For optimal sound quality, Galaxy phones feature sound settings that enhance your listening experience, making you feel as if you're in a mini theater or concert hall. You can adjust settings for Dolby Atmos and access other audio options, like the equalizer, UHQ upscaler, and Adapt Sound. To enable or disable Dolby Atmos, simply swipe down with two fingers from the top of the screen to open the Quick Settings panel, then swipe to find and tap on Dolby Atmos. Personalizing your device allows your phone to do more than ever and makes it uniquely yours. We appreciate your feedback and thank you for being a part of the Samsung family! Below, you will find more information on how to enhance your phone’s sound quality.
-Ty
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
Samsung Support
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We are thrilled that you took the time to share your thoughts on the Galaxy A15 5G. Our goal was to create a device that offers a balanced experience with a sleek design while also capturing stunning photos. For optimal sound quality, Galaxy phones feature sound settings that enhance your listening experience, making you feel as if you're in a mini theater or concert hall. You can adjust settings for Dolby Atmos and access other audio options, like the equalizer, UHQ upscaler, and Adapt Sound. To enable or disable Dolby Atmos, simply swipe down with two fingers from the top of the screen to open the Quick Settings panel, then swipe to find and tap on Dolby Atmos. Personalizing your device allows your phone to do more than ever and makes it uniquely yours. We appreciate your feedback and thank you for being a part of the Samsung family! Below, you will find more information on how to enhance your phone’s sound quality.
-Ty
Use Dolby Atmos and other audio features on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002953/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great sound features
on February 11, 2025
Posted by: Moomodo
[This review was collected as part of a promotion.] The streaming is very good my apps have a lot of good quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a good and reliable phone
on February 11, 2025
Posted by: Youngt801
[This review was collected as part of a promotion.] I've have this phone for about 1 year and it's kept me in good shape with work and school I work construction so it makes it easier to have the notes and the calculator up at the same time for me to multi-task and to be on at the same time with people in the office and in the field keeps me connected
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy
on February 11, 2025
Posted by: Ghost52
[This review was collected as part of a promotion.] I love my Galaxy. It has all the best features. Great picture quality. Storage is Great. It's a tough phone. I have mishandled it and it's still going strong. Works Great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone a15 5g
on February 11, 2025
Posted by: Mikeylikesit2
[This review was collected as part of a promotion.] It's a ok phone but some it goes the lock security on its own and calls people texts people on its own don't get that.
Value
3
Response from Samsung USBy R&R, February 19, 2025
Hi Mikeylikesit2,
We are delighted to hear that you are enjoying your Galaxy A15 5G! There’s nothing quite like using your phone and noticing the lock screen appear unexpectedly. This often occurs due to inactivity and can happen after a short period. Your Galaxy device has a power-saving feature that automatically turns off the screen after a predetermined amount of time.
If it's set for 15 seconds, it might feel like the screen turns off too soon, but this is normal. You can adjust the screen timeout from 15 seconds to 10 minutes. To change the screen timeout settings, simply follow these steps:
1. Open **Settings**.
2. Search for and select **Screen timeout**.
3. Tap **Screen timeout** again.
4. Choose your desired time limit for how long the screen stays on.
Keep in mind that the longer the screen stays on, the more battery life it will consume.
Your phone making calls without your knowledge, we recommend rebooting your device at least once a day. This helps refresh your phone, clear out old information, and improve performance.
For further assistance or if you have any questions, please don't hesitate to contact our Samsung Support Team at 1-800-SAMSUNG. We look forward to hearing from you. We appreciate you choosing Samsung!
-Ty
Screen turns off while using Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001446/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We are delighted to hear that you are enjoying your Galaxy A15 5G! There’s nothing quite like using your phone and noticing the lock screen appear unexpectedly. This often occurs due to inactivity and can happen after a short period. Your Galaxy device has a power-saving feature that automatically turns off the screen after a predetermined amount of time.
If it's set for 15 seconds, it might feel like the screen turns off too soon, but this is normal. You can adjust the screen timeout from 15 seconds to 10 minutes. To change the screen timeout settings, simply follow these steps:
1. Open **Settings**.
2. Search for and select **Screen timeout**.
3. Tap **Screen timeout** again.
4. Choose your desired time limit for how long the screen stays on.
Keep in mind that the longer the screen stays on, the more battery life it will consume.
Your phone making calls without your knowledge, we recommend rebooting your device at least once a day. This helps refresh your phone, clear out old information, and improve performance.
For further assistance or if you have any questions, please don't hesitate to contact our Samsung Support Team at 1-800-SAMSUNG. We look forward to hearing from you. We appreciate you choosing Samsung!
-Ty
Screen turns off while using Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001446/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is alright for the price
on February 11, 2025
Posted by: Makron
[This review was collected as part of a promotion.] I use my device when I'm bored by looking at news on google and look at apps on appstore.its all perfect for gaming music and tools.looking up information. Is a breeze.its convenient like most phones.
Value
4
Written by a customer while visiting Samsung US