Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Great features & affordable
on February 11, 2025
Posted by: Knghtdremr
[This review was collected as part of a promotion.] I like the phone and most of the features, however, my phone has a tendency to get hot, especially when using certain apps. My sister has the same phone, but she hasn't said anything about the phone overheating, so it couldbejustmy phone. I've had to replace an SD card at least once, possibly due to it getting hot. It also runs slow while playing certain games, so I wish it had more RAM. The battery does drain pretty quickly, but again that could be caused by the overheating or it could be causing the overheating.
The camera features work great. I recently took a lot of pictures during a trip. I also like the fact that it has a headphone jack, so I don't have to use a bluetooth all the time.
I'd recommend the phone, but just be aware that it might run slow for games, and the may overheat.
The camera features work great. I recently took a lot of pictures during a trip. I also like the fact that it has a headphone jack, so I don't have to use a bluetooth all the time.
I'd recommend the phone, but just be aware that it might run slow for games, and the may overheat.
Value
3
Response from Samsung USBy R&R, February 18, 2025
Hi There Knghtdremr,
It’s wonderful to receive your review on your Galaxy A15 5G phone. We are delighted to discover that you like the features of your phone overall. Our goal with the A15 was to have a vibrant, flowing, and detailed display to make scrolling and or binging your favorite show that much easier. Since you are experiencing your device becoming warmer than normal, we would like to make some suggestions. As you mention, in some cases, there are applications that may cause your device to warm up. Using multiple apps for an extended period of time, or using processor-intensive apps such as gaming or GPS tracking. Monitoring how you are using these applications can help tremendously when trying to regulate your device’s temperature. Also, it is always great to ensure your device’s software is up to date. This is going to ensure your phone stays compatible with the apps you use the most, and can improve your devices performance. Using the option of Device care can help to optimize your phone to help keep the good stuff good and get rid of anything you do not need. If you need some extra help with your phone or tablet’s storage, memory, and app usage, you can use Device care. These features will keep your device from slowing down while improving its overall performance. Device care will scan your apps for crashes, close down background apps, and look for malware with the tap of a button! If you ever have any questions about troubleshooting steps you can apply, we are happy to help, please reach out to our Samsung Support Team to further assist. As well as, links to articles that goes into detail on how to keep your device at a normal operating temperature will be linked below as well as keeping your device optimized and how to clear cache and data on your phone. We thank you for your feedback and want you to know that your satisfaction is our top priority. Thank you for choosing Samsung! -Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
It’s wonderful to receive your review on your Galaxy A15 5G phone. We are delighted to discover that you like the features of your phone overall. Our goal with the A15 was to have a vibrant, flowing, and detailed display to make scrolling and or binging your favorite show that much easier. Since you are experiencing your device becoming warmer than normal, we would like to make some suggestions. As you mention, in some cases, there are applications that may cause your device to warm up. Using multiple apps for an extended period of time, or using processor-intensive apps such as gaming or GPS tracking. Monitoring how you are using these applications can help tremendously when trying to regulate your device’s temperature. Also, it is always great to ensure your device’s software is up to date. This is going to ensure your phone stays compatible with the apps you use the most, and can improve your devices performance. Using the option of Device care can help to optimize your phone to help keep the good stuff good and get rid of anything you do not need. If you need some extra help with your phone or tablet’s storage, memory, and app usage, you can use Device care. These features will keep your device from slowing down while improving its overall performance. Device care will scan your apps for crashes, close down background apps, and look for malware with the tap of a button! If you ever have any questions about troubleshooting steps you can apply, we are happy to help, please reach out to our Samsung Support Team to further assist. As well as, links to articles that goes into detail on how to keep your device at a normal operating temperature will be linked below as well as keeping your device optimized and how to clear cache and data on your phone. We thank you for your feedback and want you to know that your satisfaction is our top priority. Thank you for choosing Samsung! -Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great processing speed and good for mobile games.
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The camera features are amazing easy to use. The main thing that I like is that it's so easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product overall is a very decent product.
on February 11, 2025
Posted by: KarabearKay
[This review was collected as part of a promotion.] Overall the product is a well working phone. Does what you need it too when you need it too. It's pretty pretty durable!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device for a low end phone
on February 11, 2025
Posted by: Bnm714
[This review was collected as part of a promotion.] The Samsung Galaxy A15 5G has been a great phone for me because it fits my needs perfectly without breaking the bank. The screen is bright and smooth, which makes scrolling through social media or watching videos enjoyable. The camera is surprisingly good, I’ve been able to take clear, vibrant photos that I’m really happy with. It handles everything I do daily, like streaming, texting, and multitasking, without any issues. The battery life is a huge plus, I can go all day without worrying about charging it constantly, which is so convenient. I also love that it has expandable storage, so I don’t have to stress about running out of space for my photos or apps. Sure, it’s not an S Series phone, but honestly, I don’t feel like I’m missing out because it does everything I need and more. It’s reliable, practical, and just works for my everyday life. For me, it’s the perfect balance of performance and affordability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!
on February 11, 2025
Posted by: iluvcardboard
[This review was collected as part of a promotion.] I love my samsung. I'll always have love fld these phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on February 11, 2025
Posted by: Maizeisnnm
[This review was collected as part of a promotion.] Very little issues with the phone. Overall does everything that I need the phone to do.
Value
3
Response from Samsung USBy R&R, February 18, 2025
Hello Maizeisnnm,
Thank you for taking the time to share your thoughts on your Galaxy A15 5G. We are so happy you are able to get all you need to do done with your device. Our goal for the Galaxy A15 5G was to bring a device that had all the wonderful features you have come to enjoy with your Samsung devices. We know reliability means a lot to our customers, and we hope you continue to get the most out of our device. We thank you again for your feedback. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on your Galaxy A15 5G. We are so happy you are able to get all you need to do done with your device. Our goal for the Galaxy A15 5G was to bring a device that had all the wonderful features you have come to enjoy with your Samsung devices. We know reliability means a lot to our customers, and we hope you continue to get the most out of our device. We thank you again for your feedback. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great connection speeds even outside of normal ran
on February 11, 2025
Posted by: Alynoline
[This review was collected as part of a promotion.] Great seamless transitions in zoom applications. Love great video call quality of pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is working amazing
on February 11, 2025
Posted by: Suzie77
[This review was collected as part of a promotion.] I just love this device. It works amazing. I would really this device to anyone. It works really well
Value
5
Written by a customer while visiting Samsung US