Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
It works but...
on February 11, 2025
Posted by: Ilovemydog
[This review was collected as part of a promotion.] This phones battery dies extremely fast and since I've gotten the phone it's always LAGGED. It's so slow. Slow loading and response time.
Value
3
Response from Samsung USBy R&R, February 18, 2025
Hello to you Ilovemydog,
We're glad you've reached out to share your experience with your Galaxy A15 5G! One of the key benefits of this device is its impressive 5000 mAh battery, designed for extended use. Different applications impact your battery life in various ways. By monitoring how your battery power is utilized, you can determine which apps to close when not in use and how to manage your battery more effectively. To check your estimated battery life, go to the Device Care menu based on your recent activity. You can closely monitor the battery usage of different apps by opening Settings, swiping to, and tapping on Battery. This menu will display your battery usage in the center. Tap "View details" to access information about app usage, including screen on and screen off times. This feature allows you to identify battery-draining apps. Adjusting how your battery is used can also enhance your phone's performance. Performing a Quick Optimization can be beneficial and should be part of your routine for improved device performance. The Quick Optimization feature identifies apps that consume excessive battery power, clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and simple. From Settings, swipe to and tap on Device Care, then tap "Optimize now," and finally tap "Done." For more information on optimizing your device and maximizing your battery life, please refer to the links provided below. Thank you for being a valued member of the Samsung community! Your feedback inspires us to continue delivering the exceptional devices you have come to enjoy and love.
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
We're glad you've reached out to share your experience with your Galaxy A15 5G! One of the key benefits of this device is its impressive 5000 mAh battery, designed for extended use. Different applications impact your battery life in various ways. By monitoring how your battery power is utilized, you can determine which apps to close when not in use and how to manage your battery more effectively. To check your estimated battery life, go to the Device Care menu based on your recent activity. You can closely monitor the battery usage of different apps by opening Settings, swiping to, and tapping on Battery. This menu will display your battery usage in the center. Tap "View details" to access information about app usage, including screen on and screen off times. This feature allows you to identify battery-draining apps. Adjusting how your battery is used can also enhance your phone's performance. Performing a Quick Optimization can be beneficial and should be part of your routine for improved device performance. The Quick Optimization feature identifies apps that consume excessive battery power, clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and simple. From Settings, swipe to and tap on Device Care, then tap "Optimize now," and finally tap "Done." For more information on optimizing your device and maximizing your battery life, please refer to the links provided below. Thank you for being a valued member of the Samsung community! Your feedback inspires us to continue delivering the exceptional devices you have come to enjoy and love.
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Seamless across
on February 11, 2025
Posted by: Sammysung
[This review was collected as part of a promotion.] It's sluggish at times and has way too many update requirements. The picture editing is awesome. The setting and features it has to offer is also pretty cool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Excellent, if you are just a regular phone user
on February 11, 2025
Posted by: ElijahBlake97
[This review was collected as part of a promotion.] This phone has brilliant features, great display, long battery life, great volume, great camera, seamless actions across apps, and many other wonderful features hut only to a certain degree of use.
If you're a gamer, artist, or spend a lot of time on your phone I would not recommend using this phone.
It doesn't run games well and crashes often, other than that, excellent choice for standard use.
Value
3
Response from Samsung USBy R&R, February 18, 2025
Hi ElijahBlake97,
Thank you for reaching out and sharing your thoughts on your Galaxy A15 5G. You have highlighted all the wonderfulness of your device, and we can’t thank you enough. This beautiful device has been designed to be a great go-to device, perfect for the day-to-day, keeping up with life and staying in touch with loved ones. It does have the functionality to handle games; however, you may want to ensure you have optimized your phone to handle gameplay. We are thrilled your device is fulfilling all your requirements for a mobile device. Again, thank you for reaching out and being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on your Galaxy A15 5G. You have highlighted all the wonderfulness of your device, and we can’t thank you enough. This beautiful device has been designed to be a great go-to device, perfect for the day-to-day, keeping up with life and staying in touch with loved ones. It does have the functionality to handle games; however, you may want to ensure you have optimized your phone to handle gameplay. We are thrilled your device is fulfilling all your requirements for a mobile device. Again, thank you for reaching out and being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It's Been Greatttt
on February 11, 2025
Posted by: Tonybone123
[This review was collected as part of a promotion.] I have had no problems or issues outta a phone ever until now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on February 11, 2025
Posted by: 1EagleOne
[This review was collected as part of a promotion.] This is the first smart phone I have owned. Due to the type of work I did, I couldn't use texting or voice mail. I am still learning all the bells and whistles of the phone. The pictures are incredible. Such high-quality and definitions. Also love the size of the phone and keyboard. Love the ability to sink with other devices. Of all the phones I shopped I liked the look and feel the most. Absolutely love the phone and all it does.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless actions across apps
on February 11, 2025
Posted by: TrappedNbama
[This review was collected as part of a promotion.] I love the seamless action across the apps on my A15, it simplifies everything . I use another of apps for work and budgeting. The streaming capacities are great while I am.using my phone for gaming I my leasure time. I absolutely love the calender and alarm applications, it allows me to stay on top of my work schedule and my budget. I am a long time Samsung user and always recommend Samsung, especially the Galaxy devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 11, 2025
Posted by: Zekoa90799782
[This review was collected as part of a promotion.] Great Phone Apps kakakkkssbdbdjc H dudbdjdbddhddhbddhdhdhdhdjdhdbdbdbdbdbdbdhdhjdjdjfbfjdhdhdhdhdhdhddjdjxjxjxididjdjjddncjjdbfbufbf bub Dr brighting hi icy 8ikbg on jdisjsisidhebrbdjdiicbfjrcjcckdkxifkdjdbxbsudbxjsjdbdihdudhdjdidosndkididhdbqnkjdsbisjsjdxjxixidsjxjsjsnsjdjxbdisxbidi no djǰjǰjǰjjjjjjjjkkkkkkkkkkkssmskskndbdbhhfhdsjdjddjdjdjjdjffkfhdjfjfhjfjfbjdjdjidjjdjfjjdjdjjfjjddjjjkdnfjejjdjjfbdbhfbdbdfhjbvbdjcbdhhbfbhdbcbdhdbbfhdhbbdhhdhfbbehhbhefhbebbfbhfbebbfbbdbfbdbhfjdjdjjfjjcjvhhcbchucbhbfbcj 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 gn fjfhfhffhhfhjfhjfjfhfjhfjffhfhfjjfjffjjfhfhfhfjjfjfjfjffjjfjfjfjfjjfjfjfjfjfjfjfjfjjfjfjffjjfjfjfhfhhfhhfhfhfhhfhfhfh
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Honestly a solid device
on February 11, 2025
Posted by: X6spade
[This review was collected as part of a promotion.] Has a alot of unexpected features that help and are very useful and it's nice to see new features every other day also the games are endless to how much storage with is plentiful wousl h I nestle recommend this device to friends and family. 10/10
Value
5
Written by a customer while visiting Samsung US