Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Awesome phone for my kids
on February 11, 2025
Posted by: Hondizzy
[This review was collected as part of a promotion.] Originally bought them the galaxy Tab 7 lite which they love and still have, but they ended up with the A15. They love that they have YouTube on it and love the camera features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoy the advance features
on February 11, 2025
Posted by: LittleAndy
[This review was collected as part of a promotion.] I enjoy the security features to unlocking the phone with my finger print. I frequently use wireless headsets so it's fairly easy when I just turn the headsets on and it automatically. The screen size is great and I love the HD graphics. Especially when I'm watching ticktock. The screen seems sensitive so I have constantly unlock it. I love the speaker on the device because it's really loud and I use the alarm feature to wake me up in the morning and I play music and I can hear it loudly. I love that it's easy to use and I enjoy the advance features with the device. I have always enjoyed samsung products and had numerous of samsung products and will continue being a samsung customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on February 11, 2025
Posted by: NorthernQueen
[This review was collected as part of a promotion.] I love the phone it's lightweight it's manageable it has so many different features and options so you can choose from
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Only issue is my text notification is not working
on February 11, 2025
Posted by: Rene36ace
[This review was collected as part of a promotion.] Just having provlem with getting txt message notifications.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sturdiness
on February 11, 2025
Posted by: PinkLexi
[This review was collected as part of a promotion.] I dropped my phone and it got ran over about 3 times I believe back to back. One week later the screen was coming off and literally hanging on by one corner, but the phone is was still working perfectly smooth. I got the screen fixed, but that shows you how reliable and awesome Samsung is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a15
on February 11, 2025
Posted by: Jinxy49
[This review was collected as part of a promotion.] It's amazing to watch videos on. I also do all of my gaming on it. I love how much memory it has. It's one of the best phones I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a good option
on February 11, 2025
Posted by: Webace
[This review was collected as part of a promotion.] The phone is very slow to respond and is a poor performer. I am a samsung fan but this model isn't a good one.
Value
1
Response from Samsung USBy R&R, February 18, 2025
Hello Webace,
We thank you for taking the time to share your experience with your Galaxy A15 5G. Your feedback is invaluable to us and plays a crucial role in our continuous improvement. First, thank you for being a fan, you are truly our inspiration. We want to inspire you to get the most out of your device, so let's see if we can discover some troubleshooting steps that may boost your device’s performance. Now if it is slow to respond to your touch, it may be a great idea to adjust your touch sensitivity in Settings. In Display, selecting Touch sensitivity and enabling it will increase the touch sensitivity of the screen, especially if you are using a screen protector. Ensuring background applications are closed down helps a lot as well. If you no longer using an application, shutting it down will stress your phone’s processor a lot less. And, of course, a good clearing of the cache is like a minty clean for your phone. Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache. You can find more on how to clear the app cache and data on your Galaxy phone in an article that will be linked below. We are always looking forward to hearing from our customers and how their devices are working for them and discover areas we can continue to enhance upon. Thank you for your loyalty to Samsung! -Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We thank you for taking the time to share your experience with your Galaxy A15 5G. Your feedback is invaluable to us and plays a crucial role in our continuous improvement. First, thank you for being a fan, you are truly our inspiration. We want to inspire you to get the most out of your device, so let's see if we can discover some troubleshooting steps that may boost your device’s performance. Now if it is slow to respond to your touch, it may be a great idea to adjust your touch sensitivity in Settings. In Display, selecting Touch sensitivity and enabling it will increase the touch sensitivity of the screen, especially if you are using a screen protector. Ensuring background applications are closed down helps a lot as well. If you no longer using an application, shutting it down will stress your phone’s processor a lot less. And, of course, a good clearing of the cache is like a minty clean for your phone. Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache. You can find more on how to clear the app cache and data on your Galaxy phone in an article that will be linked below. We are always looking forward to hearing from our customers and how their devices are working for them and discover areas we can continue to enhance upon. Thank you for your loyalty to Samsung! -Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product is amazing
on February 11, 2025
Posted by: EastsidebabyE
[This review was collected as part of a promotion.] I love the seamless actions across apps that samsung has incorporated into my very own samsung galaxy phone and I love the way the audio works for me. That is amazing and my audio is superrrrrr loud and clear. To be honest best phone I've ever had I do not regret switching to samsung at all. Best decision ever. Overall 5 out of 5 stars ... great job samsung.
Value
5
Response from Samsung USBy R&R, February 11, 2025
Hello EastsidebabyE,
We are thrilled to hear that you are enjoying your Galaxy A15 5G! We are delighted to have you as a member of the Samsung community. With the Galaxy A15 5G, you can do more and enjoy a smoother refresh rate, allowing you to easily scroll through your favorite apps. It’s great to know you are appreciating the cutting-edge sound quality of your device. We hope you continue to enjoy this simply sophisticated device and all its features. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear that you are enjoying your Galaxy A15 5G! We are delighted to have you as a member of the Samsung community. With the Galaxy A15 5G, you can do more and enjoy a smoother refresh rate, allowing you to easily scroll through your favorite apps. It’s great to know you are appreciating the cutting-edge sound quality of your device. We hope you continue to enjoy this simply sophisticated device and all its features. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US