Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Gaming Apps
on February 11, 2025
Posted by: DPLAYA
[This review was collected as part of a promotion.] Of the game apps I do use they're seamless across.
Value
3
Response from Samsung USBy R&R, February 18, 2025
Hi DPLAYA,
We are so thrilled to hear you are enjoying playing your gaming apps on your Galaxy A15 5G. With the more prominent, more vibrant display, you are able to get immersed in your games with little to no effort. Super AMOLED display enhanced with Vision Booster creates smooth, bright and vivid viewing experiences with up to 800 nits2 brightness, 90Hz refresh rate and a low blue light display for eye comfort. This device was built with the gamer in mind, and your feedback and experiences have been instrumental in its development. With a 5000 mAh battery, you can play for even longer now. We are so happy how enthusiastic you are with your device and it inspires us to continue to bring you the devices you have come to enjoy from Samsung! We thank you for your feedback and we thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We are so thrilled to hear you are enjoying playing your gaming apps on your Galaxy A15 5G. With the more prominent, more vibrant display, you are able to get immersed in your games with little to no effort. Super AMOLED display enhanced with Vision Booster creates smooth, bright and vivid viewing experiences with up to 800 nits2 brightness, 90Hz refresh rate and a low blue light display for eye comfort. This device was built with the gamer in mind, and your feedback and experiences have been instrumental in its development. With a 5000 mAh battery, you can play for even longer now. We are so happy how enthusiastic you are with your device and it inspires us to continue to bring you the devices you have come to enjoy from Samsung! We thank you for your feedback and we thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay the service is kind of slow
on February 11, 2025
Posted by: Natasia
[This review was collected as part of a promotion.] It runs slow, but otherwise it's okay I suppose. I don't usually use it for anything other than to contact people
Value
3
Response from Samsung USBy R&R, February 16, 2025
Hi Natasia,
Thank you for sharing your experience with the Galaxy A15 5G! It’s wonderful to hear that it helps you stay connected. If your phone seems to be performing slowly, it might be a good time to optimize it. The Device care feature can enhance your device's overall performance. Here’s how to use it:
1. Go to Settings.
2. Tap on Device care.
3. Select Optimize now.
On some devices, you may need to tap Battery and device care first. This process will close all running apps and free up unused memory. Samsung continuously improves its devices to provide a smooth and reliable experience. There are always ways to optimize performance according to your needs. If you would like more information on how to keep your Galaxy phone from slowing down, please see the link to the article below. Thank you for sharing your thoughts, and thank you for choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A15 5G! It’s wonderful to hear that it helps you stay connected. If your phone seems to be performing slowly, it might be a good time to optimize it. The Device care feature can enhance your device's overall performance. Here’s how to use it:
1. Go to Settings.
2. Tap on Device care.
3. Select Optimize now.
On some devices, you may need to tap Battery and device care first. This process will close all running apps and free up unused memory. Samsung continuously improves its devices to provide a smooth and reliable experience. There are always ways to optimize performance according to your needs. If you would like more information on how to keep your Galaxy phone from slowing down, please see the link to the article below. Thank you for sharing your thoughts, and thank you for choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Works smoothly with most apps
on February 11, 2025
Posted by: Nichole
[This review was collected as part of a promotion.] Google is very diverse in its knowledge. I'm able to use with Samsung easily. It charges well and lasts a long time. It takes good pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This profuct is wonderful..
on February 11, 2025
Posted by: Lina123456
[This review was collected as part of a promotion.] This product is sophisticated easy to hambre and underdtand. I cam use the applications to study and work. I do everything from my Samsung Phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A15 5G UNLOCKED
on February 11, 2025
Posted by: Marsaa
[This review was collected as part of a promotion.] Has been a great phone I use it for personal and work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The finger sensor doesn't work well
on February 11, 2025
Posted by: SamsungCustomerfYears7
[This review was collected as part of a promotion.] The finger sensor doesn't work well to detect the fingerprint as well as the other models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Is a really great device overall
on February 11, 2025
Posted by: Mrcleanjrmr
[This review was collected as part of a promotion.] Really great for everything I think of getting a new device but I'll stick to this for now I really have nothing to say but this device is flawless in its programming
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product is not good
on February 11, 2025
Posted by: Cherrie
[This review was collected as part of a promotion.] The phone is not reliable, it crashes and freezes constantly.
Value
2
Response from Samsung USBy R&R, February 16, 2025
Hi Cherrie,
We are so grateful that you have shared your experience with your Galaxy A15 5G. Samsung is always innovating to deliver devices that offer reliability and efficiency. Optimizing your settings and keeping your software updated can help performance for a smoother experience. More information will be linked below on how this can be achieved. We thank you for your feedback and we thank you for choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are so grateful that you have shared your experience with your Galaxy A15 5G. Samsung is always innovating to deliver devices that offer reliability and efficiency. Optimizing your settings and keeping your software updated can help performance for a smoother experience. More information will be linked below on how this can be achieved. We thank you for your feedback and we thank you for choosing Samsung!
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US