Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This a15 5g is an excellent option with great feat
on February 11, 2025
Posted by: Warprincess
[This review was collected as part of a promotion.] I'm able to stream music and games easily with no interruptions in connectivity or anything else it has easy to use features and I absolutely love it I also use it to keep in touch with friends and family with perfect connectivity and I also really appreciate the step by step instructions guide in the phone that I can look at any time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This A 15 5g is a low priced phone for s resson.
on February 11, 2025
Posted by: JustMe
[This review was collected as part of a promotion.] I have had the A 15 5g for a little over a year now, with in 4 months the charging port is like wore out. I have to a rubber band to keep the changing cord in the port and position it a certain way for it to charge.
Sometimes the phone will say 7h 35m until charged, I'll unplug the cord reinsert it and it might say 2h15m until charged. I've different chargers and cords still same problem. When lock the screen it will come unlocked on its own. The jumps around to different sites, etc. Now my phone has NEVER been introduced to water or any other liquid. Never dropped or any kind of abuse. I would not recommend this phone. This phone is one of the phones that the phone carriers give free when you switch, I understand why now.
Sometimes the phone will say 7h 35m until charged, I'll unplug the cord reinsert it and it might say 2h15m until charged. I've different chargers and cords still same problem. When lock the screen it will come unlocked on its own. The jumps around to different sites, etc. Now my phone has NEVER been introduced to water or any other liquid. Never dropped or any kind of abuse. I would not recommend this phone. This phone is one of the phones that the phone carriers give free when you switch, I understand why now.
Value
3
Response from Samsung USBy R&R, February 17, 2025
Hi Justme,
Thank you for sharing your experience with your Galaxy A15 5G. We appreciate your feedback and understand how important reliability and performance are for daily use. Using an authorized Samsung charger will improve your phone's charging efficiency. By optimizing your device, you can enhance its overall performance. At Samsung, we are always looking for ways to redefine our devices to provide the best functionality. If you would like a more personalized set up for your device we welcome you to reach out to our Samsung Support Team to further assist. We thank you for reaching out and we thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A15 5G. We appreciate your feedback and understand how important reliability and performance are for daily use. Using an authorized Samsung charger will improve your phone's charging efficiency. By optimizing your device, you can enhance its overall performance. At Samsung, we are always looking for ways to redefine our devices to provide the best functionality. If you would like a more personalized set up for your device we welcome you to reach out to our Samsung Support Team to further assist. We thank you for reaching out and we thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I'm completely satisfied with this phone.
on February 11, 2025
Posted by: DS2112
[This review was collected as part of a promotion.] I've been using Samsung phones since I first started cellular service and love them. Their features are great and easy to use. The apps are very good, fast, and work seamlessly with the operating system. This phone has all the functionality I need and then some.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone has great features and storage capacity.
on February 11, 2025
Posted by: LolaLuv
[This review was collected as part of a promotion.] Overall this phone is one of the best Galaxy phones I've had. Fast charging, great features, wonderful camera, sleek design and great sound quality. Only downside is that the phone frequently moves extremely slow and lags quite often so you have to restart the phone randomly sometimes which can get irritating
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 11, 2025
Posted by: Music2icon
[This review was collected as part of a promotion.] This is all around a great phone for everything. Especially for work ansd streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features and is simple to us
on February 11, 2025
Posted by: Mojavedrtfrmr
[This review was collected as part of a promotion.] I use it for streaming videos and movies and for hands free calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Basic Smartphone
on February 11, 2025
Posted by: FrustratedLadywithKids
[This review was collected as part of a promotion.] My device is used to manage my life & kids. The alarm & calendar are my best friends. I love Samsung devices & have had over 8 phones now. This device lags horribly, it does weird things all by is self & sometimes just locks me out. I do play 2 of my games & it does ok but definitely could be way better. My keyboard (since the updates) doesn't recognize my typing lingo as well. On my Samsung 14 it was great but the 15 doesn't learn how one speaks at all. I'm tired of this device & need an upgrade immediately. Waiting for a million dollars to fall in my lap so I can afford a better one. Until then I'll keep struggling with this device. Now brief description is what ya got...(btw, this is my 3rd replacement device)
Value
2
Response from Samsung USBy R&R, February 17, 2025
Hey There,
We want to thank you for sharing how your Galaxy A15 5G has impacted your life and allowing us some insight on how you utilize your device on a day-to-day basis. We are glad to hear that Samsung devices have been such a major part of your daily life. We know how being on the go and having your phone at your fingertips can be a tremendous help. To keep your device running smoothly, we encourage you to ensure your phone is up to date. Making sure your software is routinely updated can present a much better experience. To have your keyboard adapt to your speaking style, in Settings, go to your Samsung keyboard and select predictive text. This will allow your phone to suggest words or phrases that you would mostly likely state. We know that life can get busy, we are just happy you have decided to allow Samsung to be your choice for your mobile needs. Your choice of Samsung is truly appreciated and we are here to support you. Thanks for choosing Samsung
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We want to thank you for sharing how your Galaxy A15 5G has impacted your life and allowing us some insight on how you utilize your device on a day-to-day basis. We are glad to hear that Samsung devices have been such a major part of your daily life. We know how being on the go and having your phone at your fingertips can be a tremendous help. To keep your device running smoothly, we encourage you to ensure your phone is up to date. Making sure your software is routinely updated can present a much better experience. To have your keyboard adapt to your speaking style, in Settings, go to your Samsung keyboard and select predictive text. This will allow your phone to suggest words or phrases that you would mostly likely state. We know that life can get busy, we are just happy you have decided to allow Samsung to be your choice for your mobile needs. Your choice of Samsung is truly appreciated and we are here to support you. Thanks for choosing Samsung
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This phone has a short delay
on February 11, 2025
Posted by: Josie2phx
[This review was collected as part of a promotion.] Phone is horrible short delay I would not recommend this phone ever
Value
1
Response from Samsung USBy R&R, February 17, 2025
Hello Josie2phx,
Thank you for taking the time to share your feedback on your Galaxy A15 5G. We understand how important a smooth experience is when using your device, and we appreciate your insight. Samsung is always working to improve and enhance our device’s technology to bring you something, cool, fresh and new. We want to provide you with the best performance when it comes to features and advancements across our Galaxy lineup. We are appreciative that you have reached out and shared your experience and we thank you for choosing to be a part of the Samsung team!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your feedback on your Galaxy A15 5G. We understand how important a smooth experience is when using your device, and we appreciate your insight. Samsung is always working to improve and enhance our device’s technology to bring you something, cool, fresh and new. We want to provide you with the best performance when it comes to features and advancements across our Galaxy lineup. We are appreciative that you have reached out and shared your experience and we thank you for choosing to be a part of the Samsung team!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US