Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Awesome phone
on February 11, 2025
Posted by: Donfromcolo1
[This review was collected as part of a promotion.] Love this phone it does what I need it for and it has always been a good fit...really reliable to the fullest....thank you for always keeping me up to date on software and upgrades
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good solid phone at a reasonable price!
on February 11, 2025
Posted by: JR2025
[This review was collected as part of a promotion.] This is a good phone especially for the money. It's features are very good. The speakers sound great and I've captured some great photos with its camera. Some of which look professionally taken. A big point for me is that I'm able to stream music seamlessly in high quality with it's Dolby Atmos feature. My favorite feature about this phone is it capability of recording quality sounding music directly from my home. I'm a musician and with its capability of working directly with an audio interface, I'm able to record high quality sound directly from my phone. This is huge for me and considering I really didn't wanna spend alot of money on a higher end android device, this phone has everything I need at a considerable price! Major props to the folks at Samsung for this!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Have loved my Samsung Galaxy A15
on February 11, 2025
Posted by: racer1120
[This review was collected as part of a promotion.] The Galaxy A15 is very easy to use. It takes excellent pictures and has good sound quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good features
on February 11, 2025
Posted by: Love2search
[This review was collected as part of a promotion.] The Samsung devices are used for other things. I do have more than one Samsung product over the past 5 years.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Loving my phone
on February 11, 2025
Posted by: Da6host
[This review was collected as part of a promotion.] I couldn't imagine using any other phone with my A15 5G phone switching between apps is a breeze with the seamless action it carries having this phone makes me feel like I have the latest and strongest technology available at the palm of my hand.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice definition, fast phone, and super practical
on February 11, 2025
Posted by: Mersan87
[This review was collected as part of a promotion.] I use my device for taking photos, play games and create videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A15 5g
on February 11, 2025
Posted by: Manster54
[This review was collected as part of a promotion.] I really enjoy this phone it has everything I need in one. It has plenty of memory and storage for photos and files. I use mine mostly for watching video's and keeping up with social media and listening to music. It's not one of the upper end phones but is built with quality and is very durable. The camera takes quality pictures and nice video's I have had no issues with the camera at all. It also comes with plenty of apps which allows you to do whatever you want with ease it is also very easy to navigate. In conclusion if you are looking for an good quality value phone this a great one to start with I would highly recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
I'm so disappointed
on February 11, 2025
Posted by: Lilygrl79
[This review was collected as part of a promotion.] I literally hate this phone. The flashlight stopped working about a month ago. It says it's open in another app...it's not. Apps are dropped all the time while I'm using them. This phone lags terribly. I just want to replace it.
Value
2
Response from Samsung USBy R&R, February 16, 2025
Hello Lilygrl79,
Thank you for taking the time to share your experience with your Galaxy A15 5G. We understand that it's frustrating when your device isn’t performing as expected. Let's explore some options to help your device function the way you want. Since your flashlight is no longer responding and you're receiving an error message stating that it is being used in another app, this might be a good opportunity to clear your app cache and possibly the data. Here’s how to do that:
1. Open **Settings**.
2. Swipe to and tap **Apps**.
3. Select or search for the app you want to clear.
4. Tap **Storage**, then tap **Clear cache**.
It's a good idea to start by clearing the cache for your camera app, and then for any other applications that might use your flashlight. After clearing the cache, restart your phone to ensure the changes take effect, then try using your flashlight again. If the flashlight still isn’t working properly after these steps, you may consider performing a factory reset. Before doing so, make sure to back up your personal data to avoid losing it. For detailed steps on how to clear cache and data, as well as how to reset your device, please refer to the linked information below. A factory reset should be considered a last resort. If you need more assistance, don’t hesitate to contact our Samsung Support Team for further guidance. Thank you again for sharing your feedback, and thank you for choosing Samsung!
-Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002030/
Perform a factory reset on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Thank you for taking the time to share your experience with your Galaxy A15 5G. We understand that it's frustrating when your device isn’t performing as expected. Let's explore some options to help your device function the way you want. Since your flashlight is no longer responding and you're receiving an error message stating that it is being used in another app, this might be a good opportunity to clear your app cache and possibly the data. Here’s how to do that:
1. Open **Settings**.
2. Swipe to and tap **Apps**.
3. Select or search for the app you want to clear.
4. Tap **Storage**, then tap **Clear cache**.
It's a good idea to start by clearing the cache for your camera app, and then for any other applications that might use your flashlight. After clearing the cache, restart your phone to ensure the changes take effect, then try using your flashlight again. If the flashlight still isn’t working properly after these steps, you may consider performing a factory reset. Before doing so, make sure to back up your personal data to avoid losing it. For detailed steps on how to clear cache and data, as well as how to reset your device, please refer to the linked information below. A factory reset should be considered a last resort. If you need more assistance, don’t hesitate to contact our Samsung Support Team for further guidance. Thank you again for sharing your feedback, and thank you for choosing Samsung!
-Ty
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002030/
Perform a factory reset on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US