Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This phone is great
on February 11, 2025
Posted by: Sleep2dream
[This review was collected as part of a promotion.] Seamless actions across all apps. It works well. Great for what I need it for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device for the price
on February 11, 2025
Posted by: LazyDofGreenJello
[This review was collected as part of a promotion.] For this price this is a really solid device with fast speeds and a nice camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product does not seem to be as slow as others
on February 11, 2025
Posted by: DmcSosa999
[This review was collected as part of a promotion.] This product always stays charged throughout my entire day never seems to over heat or even lag a tiny bit. This product by far is the best experience I have had with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great features. good camera and good screen dimme
on February 11, 2025
Posted by: Rkeyless
[This review was collected as part of a promotion.] I've gotten to stream and play my Xbox games here.. it play great with it lags a bit but picks up good afterwords. Downloads are just as good. Streaming videos is just as good too. Apps works great. And photos looks awesome.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Affordable but aggravating
on February 11, 2025
Posted by: Itsok3
[This review was collected as part of a promotion.] Works as a phone.... when it wants to. Drops cell network or loses data randomly. Skips on Bluetooth to the point of restarting basically every time. While on phone calls screen doesn't close and allows you to put on hold or dial numbers
Value
3
Response from Samsung USBy R&R, February 15, 2025
Hey Itsok3,
It seems like you've really been getting acquainted with your Galaxy A15 5G! Let’s see if we can help boost your experience a bit. We all know how frustrating it can be when calls aren’t connecting or take a long time to go through. It might feel like the wires got crossed—who knows what exactly happens, right? In some cases, network signal can be affected by your environment and location. If you're consistently experiencing dropped calls or trouble accessing the network, it could be an is something going on with your service provider. However, let's focus on what you can do with your device. One troubleshooting step to consider is performing a network reset. Here’s how to reset your network settings on your phone or tablet:
1. Open the **Settings** app.
2. Navigate to **General Management**, then tap on **Reset**.
3. Select **Reset Network Settings**.
- You may be prompted to enter your security credentials. Tap **Reset** to finish.
For Bluetooth connections, it might also be a good idea to reset those settings if you're having trouble. Just tap **Reset Wi-Fi and Bluetooth Settings** for problems with your Wi-Fi and Bluetooth connections. Keep in mind that you will need to reconnect to your Bluetooth devices and Wi-Fi networks afterward. Additionally, if you're finding that your phone screen stays on during calls—leading to accidental hold or mute—it can be quite frustrating. Fortunately, there are options in the Settings that can help adjust this. You should check the **Double Tap to Turn On Screen** motion gesture setting. To do this:
1. Open **Settings**, then tap on **Advanced Features**.
2. Tap on **Motions and Gestures**.
3. Switch on the **Double Tap to Turn On Screen** option.
4. If necessary, enable the **Double Tap to Turn Off Screen** feature.
I hope this information helps! More details and resources with additional informative articles will be provided below. If you need further assistance, please don’t hesitate to reach out to our Samsung Support Team. We appreciate your feedback, and thank you for being a part of the Samsung community!
-Ty
Tap Reset Wi-Fi and Bluetooth settings for issues with your Wi-Fi and Bluetooth connections.
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/#reset-network-settings-on-a-phone-or-tablet
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It seems like you've really been getting acquainted with your Galaxy A15 5G! Let’s see if we can help boost your experience a bit. We all know how frustrating it can be when calls aren’t connecting or take a long time to go through. It might feel like the wires got crossed—who knows what exactly happens, right? In some cases, network signal can be affected by your environment and location. If you're consistently experiencing dropped calls or trouble accessing the network, it could be an is something going on with your service provider. However, let's focus on what you can do with your device. One troubleshooting step to consider is performing a network reset. Here’s how to reset your network settings on your phone or tablet:
1. Open the **Settings** app.
2. Navigate to **General Management**, then tap on **Reset**.
3. Select **Reset Network Settings**.
- You may be prompted to enter your security credentials. Tap **Reset** to finish.
For Bluetooth connections, it might also be a good idea to reset those settings if you're having trouble. Just tap **Reset Wi-Fi and Bluetooth Settings** for problems with your Wi-Fi and Bluetooth connections. Keep in mind that you will need to reconnect to your Bluetooth devices and Wi-Fi networks afterward. Additionally, if you're finding that your phone screen stays on during calls—leading to accidental hold or mute—it can be quite frustrating. Fortunately, there are options in the Settings that can help adjust this. You should check the **Double Tap to Turn On Screen** motion gesture setting. To do this:
1. Open **Settings**, then tap on **Advanced Features**.
2. Tap on **Motions and Gestures**.
3. Switch on the **Double Tap to Turn On Screen** option.
4. If necessary, enable the **Double Tap to Turn Off Screen** feature.
I hope this information helps! More details and resources with additional informative articles will be provided below. If you need further assistance, please don’t hesitate to reach out to our Samsung Support Team. We appreciate your feedback, and thank you for being a part of the Samsung community!
-Ty
Tap Reset Wi-Fi and Bluetooth settings for issues with your Wi-Fi and Bluetooth connections.
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/#reset-network-settings-on-a-phone-or-tablet
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's a really good name describing the 5g
on February 11, 2025
Posted by: Eazy64
[This review was collected as part of a promotion.] There are seamless actions across apps and the phone is just really smooth for every day activities ranging from gaming to social media to streaming. If you need a great phone for a low price the A15 is what someone needs. Really fulfills all the requirements needed for a useful, smooth and fast phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 'A15. 5g
on February 11, 2025
Posted by: Arte16
[This review was collected as part of a promotion.] A great 5g phone for the money', features not found on phones costing much more! Value i8 the word!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like how it has seemless connectivity between
on February 11, 2025
Posted by: Devisize
[This review was collected as part of a promotion.] I enjoy how it has Quick typing features
As far as gaming, most mobile games run pretty good.I just wish it could run fortnight better Other than that I think it's a really good phone
As far as gaming, most mobile games run pretty good.I just wish it could run fortnight better Other than that I think it's a really good phone
Value
5
Written by a customer while visiting Samsung US