Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I love my samsung galaxy
on February 11, 2025
Posted by: Xaviersmommy11
[This review was collected as part of a promotion.] It has great features and I love the pictures it takes and the videos it has very nice quality. I've never had any problems with my fone at all. Very easy to use as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent! Has great features!
on February 11, 2025
Posted by: Jrysan
[This review was collected as part of a promotion.] I love Samsung A15 5G phone. From it split screen features to biometrics unlock phone. Love streaming movies or shows on my phone. Crystal clear picture and awesome audio. I wouldn't choose any other brand of phone. I'm in love with my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Functional Phone and Decent Smart Device
on February 11, 2025
Posted by: AnaRie
[This review was collected as part of a promotion.] The seamless action across apps and non difficult closures of apps is pretty good. Now Brief is okay not much of something I dig into. It's highly touch sensitive which is both a good and bad thing at times. The audio eraser is pretty useful. More so then I had thought.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product ain't that good
on February 11, 2025
Posted by: Shaggy
[This review was collected as part of a promotion.] The phone seems to freeze up a lot. And it don't get hot but it definitely struggles with ram or something because it's hard to go through Facebook and listen to YouTube at the same time it definitely has struggles it's memory is not very good at all you can't even put fortnite on the phone. This is probably your very bottom bottom of the bottom basic smartphone that you can get as far as quality goes. I love Galaxy I love Samsung Galaxy but this phone here has definitely been the lowest quality of Galaxy I have ever had and I truly regret buying this one.
Value
3
Response from Samsung USBy R&R, February 14, 2025
Hey There Shaggy,
First, thank you for being a long time loyal part of Samsung and thank you for sharing your feelings about your Galaxy A15 5G. This device is designed to provide essential smartphone functionality with the benefits of a sleek design and a reliable connection. While it offers solid performance for everyday tasks like browsing, streaming, and staying connected, optimizing storage and background app settings can enhance multitasking. he Device care feature will improve your device's overall performance. Navigate to and open Settings, then tap Device care, and then tap Optimize now. On some devices, you may need to tap Battery and device care. This will close all running apps and clear out unused memory. More information on how you can speed up your phone in the links provided, if additional assistance is needed to on how to troubleshoot your device please reach out to our Samsung Support Team. Let’s get you back into that Galaxy state of mind. Thank you for your loyalty to Samsung!
-Ty
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
First, thank you for being a long time loyal part of Samsung and thank you for sharing your feelings about your Galaxy A15 5G. This device is designed to provide essential smartphone functionality with the benefits of a sleek design and a reliable connection. While it offers solid performance for everyday tasks like browsing, streaming, and staying connected, optimizing storage and background app settings can enhance multitasking. he Device care feature will improve your device's overall performance. Navigate to and open Settings, then tap Device care, and then tap Optimize now. On some devices, you may need to tap Battery and device care. This will close all running apps and clear out unused memory. More information on how you can speed up your phone in the links provided, if additional assistance is needed to on how to troubleshoot your device please reach out to our Samsung Support Team. Let’s get you back into that Galaxy state of mind. Thank you for your loyalty to Samsung!
-Ty
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy a15.
on February 11, 2025
Posted by: Katiebaby
[This review was collected as part of a promotion.] I use my phone to stream TV, music, dance parties.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a nice phone for the price
on February 11, 2025
Posted by: Storkt52
[This review was collected as part of a promotion.] The seamless action apps are rather nice. I like how smooth it runs
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente buy...
on February 11, 2025
Posted by: Excelentmodel
[This review was collected as part of a promotion.] This smartphpne is better than advertised
It is faster, reliable and rugged for the price. I got it as an emergency replaceable phone and I added a line
It is faster, reliable and rugged for the price. I got it as an emergency replaceable phone and I added a line
Value
5
Response from Samsung USBy R&R, May 29, 2025
Hola Excelentmodel,
It's always a relief to have a reliable device, especially in an emergency. The Galaxy A15 5G is a high-quality smartphone that offers all the features you expect and more. With a 5,000 mAh battery, a 50MP main camera, and an immersive display, you can truly immerse yourself in whatever you're viewing on your Galaxy A15 5G. We're delighted to know that your device has been fast and dependable, providing excellent value for your investment. Thank you for your review. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's always a relief to have a reliable device, especially in an emergency. The Galaxy A15 5G is a high-quality smartphone that offers all the features you expect and more. With a 5,000 mAh battery, a 50MP main camera, and an immersive display, you can truly immerse yourself in whatever you're viewing on your Galaxy A15 5G. We're delighted to know that your device has been fast and dependable, providing excellent value for your investment. Thank you for your review. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good for the price
on February 11, 2025
Posted by: Mangosmoothie
[This review was collected as part of a promotion.] Works great, does have some slow glitches here and there but overall a good phone for the price point
Value
4
Written by a customer while visiting Samsung US