Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
The phone is one of the best I have had!
on February 11, 2025
Posted by: Rainofdarkness23
[This review was collected as part of a promotion.] The phone space/ storage is better than all my past phones, it also has great battery life, I highly recommend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great With Some Slowness
on February 11, 2025
Posted by: gbearrin
[This review was collected as part of a promotion.] This mostly matches the great performance of the A series phones I've used before, with the one caveat that it needs to be rebooted a couple times a week or it slows down and starts crashing. Still, it's hard when the phone is at this price point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone for the money
on February 11, 2025
Posted by: Smokey
[This review was collected as part of a promotion.] So this phone is good for the price it does however have a few things i think samsung could have done a little better on such as picture quality and the speaker is very quiet other than that it works great never had any glitches and the internet is pretty fast
Value
3
Response from Samsung USBy R&R, February 14, 2025
Hi Smokey,
It pleases us to hear that you are finding happiness in the quality of your Galaxy A15 5G. This device is designed to provide a smooth and modern experience, and it's wonderful to hear that you're enjoying its reliability and performance. Samsung is continuously enhancing features like picture quality and sound across its lineup, ensuring that each device has something unique to offer. For a value seamless browsing and responsiveness, this device is an excellent choice. We are excited for you to explore everything it has to offer, and enjoy your phone! We are always seeking ways to improve our devices, and the 50MP camera is among the best in its class. There are several modes you can adjust in your camera settings for better picture-taking. To enhance sound quality, go to the Settings on your device, open "Sounds and vibration," scroll to "Sound quality and effects," and slide the Dolby Atmos switch to activate it. You’ll enjoy improved sound quality in no time. We always look forward to receiving feedback from our customers such as yourself, and we thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It pleases us to hear that you are finding happiness in the quality of your Galaxy A15 5G. This device is designed to provide a smooth and modern experience, and it's wonderful to hear that you're enjoying its reliability and performance. Samsung is continuously enhancing features like picture quality and sound across its lineup, ensuring that each device has something unique to offer. For a value seamless browsing and responsiveness, this device is an excellent choice. We are excited for you to explore everything it has to offer, and enjoy your phone! We are always seeking ways to improve our devices, and the 50MP camera is among the best in its class. There are several modes you can adjust in your camera settings for better picture-taking. To enhance sound quality, go to the Settings on your device, open "Sounds and vibration," scroll to "Sound quality and effects," and slide the Dolby Atmos switch to activate it. You’ll enjoy improved sound quality in no time. We always look forward to receiving feedback from our customers such as yourself, and we thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it and for the price!
on February 11, 2025
Posted by: RYN910
[This review was collected as part of a promotion.] I Love the seamless way it goes from one app to another without lagging. I'm always on my phone for helping with homework, watching movies, social media, Gaming, buying stuff. Pretty much everything. I just love this phone. And u can't beat the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is too slow
on February 11, 2025
Posted by: Tinygalaxy
[This review was collected as part of a promotion.] Too slow and randomly closes out my apps. Sometimes my calls won't come through. Takes too long to send messages. Over all if I could I would switch.
Value
1
Response from Samsung USBy R&R, February 14, 2025
Hello Tinygalaxy,
The Galaxy A15 5G is designed to meet your daily needs with smooth connectivity and efficiency. To enhance performance and improve your experience, it's important to optimize your settings and ensure that the latest software updates are installed.If your phone isn't performing at its best, it may be time to clear out some storage. Here’s how to do it:
1. Go to **Settings** and swipe to tap on **Device care**.
2. Select a category that contains items you’d like to remove.
3. Check the circles next to the items you want to delete; you can choose as many as you'd like.
4. Once you’ve selected all the items, tap the **Delete** button, and then confirm by tapping **Delete** again.
By optimizing your phone, you will notice an improvement in its performance. If you need assistance with troubleshooting steps to enhance your phone’s performance, please reach out to the Samsung Support Team. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A15 5G is designed to meet your daily needs with smooth connectivity and efficiency. To enhance performance and improve your experience, it's important to optimize your settings and ensure that the latest software updates are installed.If your phone isn't performing at its best, it may be time to clear out some storage. Here’s how to do it:
1. Go to **Settings** and swipe to tap on **Device care**.
2. Select a category that contains items you’d like to remove.
3. Check the circles next to the items you want to delete; you can choose as many as you'd like.
4. Once you’ve selected all the items, tap the **Delete** button, and then confirm by tapping **Delete** again.
By optimizing your phone, you will notice an improvement in its performance. If you need assistance with troubleshooting steps to enhance your phone’s performance, please reach out to the Samsung Support Team. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on February 11, 2025
Posted by: DevenJS2025
[This review was collected as part of a promotion.] This needs to have the best phone, according to MetroPCS!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It runs smoothly, very sturdy
on February 11, 2025
Posted by: Natbutt1972
[This review was collected as part of a promotion.] This is one of the best phones I have ever used. It runs smooth, I can stream my videos and play games on it with no issues. It's extremely sturdy and so far unbreakable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A15
on February 11, 2025
Posted by: Tito80z
[This review was collected as part of a promotion.] Hello I own samsung galaxy A15 excellent phone actually don't have any complaints just up graded to the A16 I'm hoping this phone makes me happy also
Value
5
Written by a customer while visiting Samsung US