Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great features
on February 11, 2025
Posted by: Bri146
[This review was collected as part of a promotion.] Personal use and games is what i use my device for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprised!!!!!!
on February 11, 2025
Posted by: Oz2you
[This review was collected as part of a promotion.] Purchased a15 5g as replacement for lost s21 ultra and was super surprised.I was expecting a great drop off in quality and functionality
but my A15 has done exceptional at a much lower price.Also the seamless action between apps is amazing.
but my A15 has done exceptional at a much lower price.Also the seamless action between apps is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It was an ok phone
on February 11, 2025
Posted by: Shellyr
[This review was collected as part of a promotion.] My phone over heated and died pretty quick and bad reception
Value
3
Response from Samsung USBy R&R, February 12, 2025
Hello Shellyr,
Thank you for your review of the Galaxy A15 5G. We appreciate your feedback and are here to help.There are several reasons why your device may be getting warm during use. Safeguards are in place to alert you if your device exceeds its normal heating range. Galaxy devices operate best within a specific temperature range. While it is normal for the device to feel warm during certain activities, such as charging, this typically does not affect its lifespan or performance. One common reason for overheating and faster battery drain is the need for software and firmware updates. Sometimes, apps running in the background or applications that require updates can contribute to this overheating and losing battery power fast. . For more tips on keeping your phone at its normal operating temperature, please refer to the article titled “Keep Your Galaxy Device at Its Normal Operating Temperature,” which is linked below.If you have further questions or need additional assistance, please feel free to reach out to our skilled Samsung Support team. Thank you for choosing Samsung!
-Ty
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
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Samsung Community
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Thank you for your review of the Galaxy A15 5G. We appreciate your feedback and are here to help.There are several reasons why your device may be getting warm during use. Safeguards are in place to alert you if your device exceeds its normal heating range. Galaxy devices operate best within a specific temperature range. While it is normal for the device to feel warm during certain activities, such as charging, this typically does not affect its lifespan or performance. One common reason for overheating and faster battery drain is the need for software and firmware updates. Sometimes, apps running in the background or applications that require updates can contribute to this overheating and losing battery power fast. . For more tips on keeping your phone at its normal operating temperature, please refer to the article titled “Keep Your Galaxy Device at Its Normal Operating Temperature,” which is linked below.If you have further questions or need additional assistance, please feel free to reach out to our skilled Samsung Support team. Thank you for choosing Samsung!
-Ty
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on February 11, 2025
Posted by: Ejgalaxy
[This review was collected as part of a promotion.] It's great service for streaming, gaming, Microsoft office is great, battery holds for two days when fully charged
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've loved Samsung for over 20 years. Great phone
on February 11, 2025
Posted by: Kelz4life
[This review was collected as part of a promotion.] I've had this phone for 2 years. It's been excellent. Easy to use and navigate news apps and games. The volume could be a bit better. But it's a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I've had my A15 for over a years and love it
on February 11, 2025
Posted by: Shane623
[This review was collected as part of a promotion.] I use my Galaxy A15 5g for everything games videos just about everything and has great battery life still after 2 years I use it listening to music everyday it has a great sound and last all day very easy to use love it would like to upgrade but it's a all around great phone thanks for your Galaxy's that's all I have ever had are Galaxy phones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very well crafted, durable, feels powerful
on February 11, 2025
Posted by: WJgolf
[This review was collected as part of a promotion.] I use my phone for maps and directions around city. Also, for wind direction and yardage when I am playing golf! Taking pictures while I am playing and fabulous clarity!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a very amazing camera
on February 11, 2025
Posted by: Shaelee
[This review was collected as part of a promotion.] I have a very wide range of verity for my samsung galaxy cell phone, first I would like to point out I've never had a phone protective case or screen protector and I've dropped my phone numerous counts of times that it 110 percent should of been broke but didn't want i beleive that's great and strong.
I use my phone for streaming music videos from YouTube music premium and it never fails me I love it well worth the money for sure. I use social media on here to chat with family and video call / receive photos of my 2 year old son and the quality of the camera is not even remotely close to what I try to describe.
I use my phone for streaming music videos from YouTube music premium and it never fails me I love it well worth the money for sure. I use social media on here to chat with family and video call / receive photos of my 2 year old son and the quality of the camera is not even remotely close to what I try to describe.
Value
4
Written by a customer while visiting Samsung US