Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(4,458 Reviews)
Rating breakdown 4,458 reviews
5 Stars
2,867
4 Stars
1,021
3 Stars
382
2 Stars
117
1 Star
71
78%of customers recommend this product.
(
63 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A15 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
It had glitches . Doesn't save a minimizing screen
on March 15, 2024
Posted by: GARBAGELAND
[This review was collected as part of a promotion.] Dear user
It has minor, yet very interfering glitches.
It has minor, yet very interfering glitches.
Value
3
Response from Samsung USBy Social Commerce, March 18, 2024
Hi Garbageland, thank you for your feedback on your Samsung Galaxy A15. We understand how frustrating it can be to have a device that does not function as expected. We have provided a link to the Samsung Support Team to work with you directly to see if there are any options available to resolve this matter and help you love your device and enhance your experience on a daily basis. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Voice text screen is not so great
on March 15, 2024
Posted by: Rctwist69
from Acampo California
Expertise:Intermediate
The Samsung, a 15, is really rather kind of confusing.
When it comes to the applications and how to access photo camera. Different settings voice text. It's really. Bad bad, it takes what you say and it copies it and then it turns it into something that has nothing to do with anything that you're saying.
It auto corrects at the last moment, doesn't learn your voice.
Pronunciation. The way it should, so I'm really rather kind of disappointed in those aspects of it And the fact that it doesn't copy punctuation text.. Other than that it's been a good phone so far
When it comes to the applications and how to access photo camera. Different settings voice text. It's really. Bad bad, it takes what you say and it copies it and then it turns it into something that has nothing to do with anything that you're saying.
It auto corrects at the last moment, doesn't learn your voice.
Pronunciation. The way it should, so I'm really rather kind of disappointed in those aspects of it And the fact that it doesn't copy punctuation text.. Other than that it's been a good phone so far
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, March 18, 2024
Hi there Rctwist69, we appreciate you sharing your thoughts with us about your Samsung Galaxy A15. We understand new devices can come with a little bit of a learning curve that causes frustration, and we'd be happy to help you maximize your experience with your device in any way we can. We have provided a link to a few articles to help you troubleshoot the assistance on your device as well as the Samsung Support Team to offer additional assistance if necessary to help you text with ease and confidence. Thank you for being a Samsung customer. -Elizabeth
Change the AI assistance on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00077672/
Set up Bixby on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00076739/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Change the AI assistance on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00077672/
Set up Bixby on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00076739/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Screen crack
on March 16, 2024
Posted by: Connor
[This review was collected as part of a promotion.] Homeless anything helps
This phone has been working for about 2 weeks but it has faults it does not fast charge when there is clearly a CDC connection with the CDC adapter
This phone has been working for about 2 weeks but it has faults it does not fast charge when there is clearly a CDC connection with the CDC adapter
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features. Fast and smooth.
on March 16, 2024
Posted by: Chillin17
[This review was collected as part of a promotion.] I use this phone for everyday use. Anything from texting to playing games, this device is great! I enjoy how it runs so smoothly and doesn't glitch or anything. The service on it is amazing. Well recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A15 5G A New complete direction for success
on March 16, 2024
Posted by: Jxbits81
[This review was collected as part of a promotion.] This new customer and user of the Samsung Galaxy A15 5G relies on the longevity and abundant battery life the A15 possesses. The upgraded quality for soundand speakers are impressive. Plus the 50 megapixel available to capture high definition beautiful photos leaves this customer very impressed knowing the A15 5G Has proven to this user on a daily, for it reliability to my success, ultimately proving to be nothing but endless. A five-star imprecedentive decision of and for a customers choice. Thank you Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has never let me down.
on March 16, 2024
Posted by: Tiamama1979
[This review was collected as part of a promotion.] I use this device for shopping streaming , the phone and for messages
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera and I've always loved galaxy phones.
on March 16, 2024
Posted by: Quikdraw
[This review was collected as part of a promotion.] I use my phone basically for pics,gaming and I love the Google pay so I don't have to carry around my credit cards all the time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung A15 5G
on March 17, 2024
Posted by: LunarSkipper127
[This review was collected as part of a promotion.] The cell phone is very useful to me, it has good functions and a very decent camera, a phone with good navigation and a fast interface that does not change much compared to previous models, therefore it is very practical to use, good battery retention with a good storage space, excellent cell phone for a reasonable price
Value
4
Written by a customer while visiting Samsung US